Jennings Plumbing Services

B L.

They made a mistake that damaged my house and they tried to cover it up, unwilling to pay the repair bill.

Really sad because I liked them before.

Karen W.

They definitely know their business! Reliable, they call when on their way; Personable, the owner talks to you and explains what you need; Honest, we had several bids suggesting more work and money. They did a great job and we are very happy.

Kimberly W.

Attempted to make a repair through my home warranty. This company first denied they worked with my home warranty company and now claims they never have gotten the work order. The person who answers the phone is extremely rude and condescending. No one there is willing to actually schedule a visit and come out on warranty work. Avoid at all costs.

Cheryl S.

Technician was very courteous and professional. He quickly diagnosed the problem and made the repairs. He also made recommendations to alleviate future problems. I would definitely recommend this company.

Greg H.

I hate giving bad reviews but felt others need to know my experience with this company. Here are the facts:

This started with water leaking between the floor and toilet. I figured it was the wax ring so I went out and purchased one and replaced the old one. It did not work. I pulled the toilet and saw that water was standing in the pipe. I checked yelp and called Jennings because of the good rating.

They came out and first said that the flange needed replaced. They could patch it for $450 or do it right for $1200. I went with the $1200. They also said they would check the line for the clog but never did. The first person did not put the flange back in the correct position but after a call to Shawn, the owner, they came back out and put it where it needed to be.

I then paid another company $220 to repair the tile. I knew I was going to have to absorb this cost.

Included in the $1200 was for Jennings to come back out and re-set the toilet. The person they sent out to set the toilet told me that there was now a leak between the tank and bowl. He said the gasket probably dry rotted. He suggested I replace the toilet and he would come back and re-set it for $275. Or he could re-build it for $375. This is only a 10 year old Kohler so I figured I could replace the gasket if needed. Turns out I didn't need to! I checked the bolts between the tank and bowl and they were loose. I snugged them up and the leak was solved!

I was pretty upset with the up sell and left a message for Shawn to call me so I could tell him my experience with his company. He never returned my call.

Now I am out $1440 and still have the same problem of the pipe being clogged. I plan to call another plumber as I have lost all confidence and trust in Jennings.

Christopher C.

Russell did a great job with our water heater. It took him only a little more than an hour to get the old heater out and the new heater in with no issues. Thanks for the hot water Jennings. Will recommend

Russell B.

Outstanding experience! Called Jennings after three failed attempts on my own part to fix a leaky bathtub faucet. They sent out Michael who was on time, very courteous and even showed me what I had done incorrectly in my efforts to fix the faucet. Highly recommend, especially when there are SO many illicit companies out there who would have charged MUCH more and not fixed the true cause of the problem (Michael actually repaired what I had damaged..). Any plumbing issues, Jennings has my confirmed loyalty.

Jason M.

Same day that I called service, Michael was quick, prompt called on the way and got me back in business.

Great service at fair price. I appreciate the quick turn around. Nextdoor came through on this recommendation.

Marcia K.

I would definitely call Jennings plumbing for a repair. We had a hot water leak in the slab in our master bathroom. It was a very difficult area to get to and they worked very hard to resolve the situation. They arrived when scheduled and the price was acceptable

Baked B.

I just have to rave about Jennings Plumbing Services and especially about one plumber in particular, Michael Pruitt.

Michael is an excellent plumber. He is extremely knowledgeable, professional and personable.

I have a home warranty with Fidelity National Home Warranty and when I need plumbing services, they know I only want Jennings, and if I'm lucky, Michael Pruitt coming to my house for the job.

Jennings and Michael truly go the 'extra mile' for their customers.