Jeff's Westside Plumbing

Bruce W.

I moved here from San Diego, CA into an older home built in 1974. The home inspector's plumbing issues list was long and detailed. I called Jeff's for the first round of repairs. As expected, other issues were uncovered and repaired by the Westside team. I have called Jeff's five more times since our introduction and I have not been disappointed by the quality of their work, or the fair prices that they have charged me for the work. I have also followed up with them on their repair and maintenance recommendations for preventive care, so I will not have any mid-night plumbing emergencies! In addition, I referred them to my daughter and she has been pleased with their work as well. When it comes to plumbing you can trust Jeff's Westside Plumbing.

E L.

Good customer service from beginning to end. I was referred to them after I had my first home owner underground water pipe leak. I was given an appointment within two days. I was lucky I didn't have to go through another company to find the leak as we had an idea as to where it was. The guys showed up in masks, friendly, and CLEAN. Appreciated they cleaned up after they finished. I can't say if the pricing was good or not since we hadn't ever done this before but I'd recommend them!

Virginia S.

I called on a Thursday and explained to the receptionist that my water was backing up into my sink and washer drain. She stated that she didn't have any one now but she could send someone out on Friday between 1 and 5. I told her that would be great, she took down my address and phone number and advised me that they would call when they were heading out to my home. Firday came and nothing, no call no plumbers. I called them back at 4:30 and asked the receptionist if they were on their way. She said that she didn't have any plumbers to send out and asked when I had called, I told her I had just called her yesterday and she was the one who booked the appointment. She just keept saying she had no one to send out they had all left for the day. She apparently had forgotten to schedule me in and really didn't care I needed a plumber. I can't say anything about the plumbers but the customer service that the receptionist gave was extremely unprofessional!!!!! Never again!!!!

Kris M.

Excellent experience! We had a leak under the slab and they recommended American Leak Detection Service before coming out. Because of that, the plumbers only had to remove two tiles to access the exact location of the leak and repaired it efficiently and professionally. They cleaned up after themselves really well too. I am very impressed!

Karen L.

Really, really great service and very friendly repairmen. Our water heater decided it was talking a break, the day before our out-of-town guests were do to arrive for my mother's funeral. With all we had going on with my mother's side passing, the last thing we needed to deal with was a broken water heater.
It was almost exactly an hour from my frantic call for help to our water heater being fixed. I highly recommend this company!

Fred V.

My home's water pressure regulator is 15 years old, is still working, but water pressure went up recently to 80 psi, which is still within safe limits. The lady who answered the phone at Jeff's quickly said it would cost $385 when I asked her how much it would cost to install a new regulator. I told her that I bought a regulator like the one I have now at Home Depot for $55. She said if I supply the regulator, their labor rate is $100/hour. I called another licensed plumber and he installed the new regulator for $85! Instead of spending $385 for Jeff's Westside Plumbing, I saved $245 by calling around. I am not rating Jeff's work. It may be worth five stars. But their labor rates do not appear to be competitive.

Bruce A.

Great plumbers, very reasonably priced. We have worked with Westside several times. Most recently they helped rescue an outdoor natural gas grill that another plumber had really messed up on. Absolute pros who showed up that morning. Thanks guys!

Valeria E.

Horrible experience. I'm having issues with my water heater and unfortunately came across these untrustworthy plumbers. PLEASE DO NOT CALL THEM, THEIR MAIN CONCERN IS TO BILL YOU BY THE HOUR. They came out to my house gave me an estimate and then left me with an invoice for $160 saying that they ran a diagnostic and had to "bill" for that work. Extremely unprofessional. Please don't waste your time and money with these crooks.

Brandy P.

Great service! I've been meaning to leave a review for some time. Our water heater went out and we called a different company and they wanted to charge me an unbelievable amount for a new one and installation. We felt we were being ripped off so we asked them to leave. Unsure what to do we called Jeff's WP and they quoted us a very competitive price and came out with new water heater within the day. Final bill was $1100 cheaper than what the other company was trying to scam us for. Be careful out there as companies do this all the time to desperate people. Very impressed by their honesty. Would definitely work with again. The person who answered phone was the reason we stayed, so thank you for knowledgeable office staff!

Sam A.

These guys at Jeff's Westside Plumbing went "way above and beyond the call of duty", helping to save our family Christmas! In early December, our water flow throughout our house dropped off precipitously. Had the water company guy come out and he showed me how our water meter dial was still slowly spinning, meaning city water was still flowing to the house. With no water reaching faucets in the house, he suspected a leak in the water line. Next, had Sun City Leak Detection guys come out. They diagnosed "a couple of leaks" in our water line and offered to repair it. We accepted and -- long story short -- eleven days later the crooks at Sun City Leak Detection walked off the job after spending three half-days total accomplishing nothing but a $1000+ in damage to our yard and water line to the house. It was now the Friday afternoon before the Christmas weekend. We were able to get another leak detection outfit to come out to help us. But, they couldn't test the line because... the Sun City Leak Detection guys had cut our water line clean through in two different places! It's now late Friday afternoon, it's cold outside and we're figuring there's no way we can get anyone out to weld our copper water line back together at this late hour... Jeff's Westside Plumbing to the rescue!!! Patrick & Javier came out to the house after a long week and a long day and worked into the cold night patching and welding our water line out by the street. The first of our visiting family arrived from out of state that night. So, Patrick & Javier returned the next morning (the Saturday before Christmas) to weld together the remaining cut in the line. Their assistance helped the new leak detection outfit determine that -- we had no leak after all! (The water softener just inside the house had broken down and pushed resin residue and glass beads throughout the home plumbing blocking everything and "the leaks" were actually the city water being diverted into the drain by the broken water softener.) Patrick & Javier helped out after hours so our family could move back into the house just before Christmas after staying thirteen days in a hotel. Thank you, thank you, thank you!!