Jeff's Westside Plumbing

Rob P.

Jeff's charged me $5k to upgrade and replace my water heater. They said they were going to run the exhaust pipe in the wall. They didn't. They could have at least sealed the dry wall. I've used them a couple of times and every time they get sloppier and do a worse job. I can not recommend

David S.

I don't now what's happened with Jeff's.

We've called on them several times in recent years and always got good service. But this last time, it was a complete snafu. We had a problem with clogged drains which seemed to be a simple, straightforward issue. But the pair of guys who showed up insisted they had to have a camera run through the pipes and they didn't have one that would work. So I later get a call from a supervisor at Jeff's telling me to contact another company that specializes in this camera work. After a number of unsuccessful attempts to contact this other company via phone, email and their website, I contact the supervisor again in hopes that he might have a line of communication with them. He promises to contact them and then call me back. That was 4 days ago.

Meanwhile, we're still dealing with the backed-up sinks.

I called another plumbing outfit who showed up quickly and took care of the problem w/o needing their hands held by some third party.

Is Jeff's under new (not improved) management?

Weird...

Lisa A.

I guess third time's the charm here. My bf decided to call Jay's Westside Plumbing after Roto Rooter didn't show up for days. Jay's kept their word and showed up at 4 pm on a Friday. We called them at around 1 pm the same day so that was awesome! They said they would show up before 5 pm.

Our master toilet and shower were both clogged up. They got clogged due to some heavy rains we had a while back. Our sewage system/pipes in the backyard got clogged up! The plumbers had to do most of the fixing in the backyard. It took three plumbers to get the job done! Another plumber from another place said we would have to take out the toilet in order to repair but that wasn't true. These plumbers used their tools/equipment in the backyard and were able to unclog both of them. They couldn't finish it on Friday so they came back at around 9am on Saturday. I thought it was kind of early but hey...at least they were being professional and taking the job seriously!

All three of the plumbers did a great job! They were kind and professional. Their rates are a bit more than I wanted to pay but I was glad they were able to fix this issue! I would call them again if I ever have any other plumbing issues. They take their work seriously. They also wore masks every time they had to come inside the house. I highly recommend Jeff's Westside Plumbing! They won't leave you hanging for days! They keep their word which is gold for me!

Jorge F.

Unfortunately I make the decision of hiring this company to fix a broken pipe in the backyard of my house well huge mistake here is my experience with these people.

I ask my wife to let me know whenever these people arrived when they finally show up I stopped what I was doing to go and give instructions of exactly what I wanted to be done. I showed up to my house just to find a disturbing image of one of these guys urinating in my backyard trust me the image was not pretty at all I immediately send these guys out of my property at this point I'm just glad that my daughters our my wife were not the ones experiencing what I experienced.

Now I have a bigger problem with a job not complete, no water in my house, waste of time and overall horrible experience.

call the professionals don't risk your property or family safety.

Jonathan B.

Highly recommend. I needed a new water heater. They said it would be four days before they could install it, but then they were able to install it two days early. I appreciated getting hot water two days earlier than I thought. On top of that, the final price was cheaper than what they quoted me over the phone.

Normally when I get anything done at the house, I expect it to take longer, and be more expensive, than what I'm promised. This might be the only time in my life where it got done quicker, and cheaper. The installers were also super nice and quick. Great job!

Stephanie G.

Had some issues with one of the bathrooms and was able to get someone out here with no issue and knew what they were doing. Good service. Thank you for coming out to help!

B C.

Look no further! They did an amazing job fixing the drum trap in our main bathroom and the kitchen's underground broken pipe.
They are very responsive and prompt but they do get busy so be patient.
The prices are very reasonable, they are professional and knowledgeable.

Kathy S.

I called them because I had seen their trucks in our area. We had a garbage disposal that had something stuck in it, so it wasn't working. He came and fixed it, but it had reached it's maximum age and I didn't want to call them again in a few months. He offered to replace, although he had fixed it, and we decided we would replace it. I was pleasantly surprised at the very reasonable price that he charged for both fixing it and replacing it. I will definitely call them from now on.

Bruce W.

I moved here from San Diego, CA into an older home built in 1974. The home inspector's plumbing issues list was long and detailed. I called Jeff's for the first round of repairs. As expected, other issues were uncovered and repaired by the Westside team. I have called Jeff's five more times since our introduction and I have not been disappointed by the quality of their work, or the fair prices that they have charged me for the work. I have also followed up with them on their repair and maintenance recommendations for preventive care, so I will not have any mid-night plumbing emergencies! In addition, I referred them to my daughter and she has been pleased with their work as well. When it comes to plumbing you can trust Jeff's Westside Plumbing.

E L.

Good customer service from beginning to end. I was referred to them after I had my first home owner underground water pipe leak. I was given an appointment within two days. I was lucky I didn't have to go through another company to find the leak as we had an idea as to where it was. The guys showed up in masks, friendly, and CLEAN. Appreciated they cleaned up after they finished. I can't say if the pricing was good or not since we hadn't ever done this before but I'd recommend them!