Jeff's Kitchen Bath & Beyond

Rosie R.

Very responsive, very professional and most importantly, very honest. I had them come today because of a concern I had and he honestly told me there was nothing wrong, just a cheap toilet that my builder installed. No charge to look and give me that info! Very pleased. Highly recommend!

Melanie S.

There was water coming from behind my refrigerator so I called them for a repair quote. But when they came out they discovered a leak in the refrigeration tubing. They quickly dismissed it as an appliance problem and advised there was nothing they could do. They did not investigate further. They did not even bother checking the rest of the plumbing in the area. They did however require payment of $142.50. For doing NOTHING. For giving me bad advice. We have since gotten the appliance repaired and discovered that the damage was actually quite extensive. There was a slow leak coming from the plumbing and it caused mold & water damage to my entire wall. Had they bothered to actually do the work they were called to do and not be so concerned with collecting their overinflated """"show up fee"""" they might have saved me from an additional month and half of damage done to my home. I strongly advise against using Jeff's to do any repair work in your home.

Mariana M.

Our property manager called 12 """"emergency"""" plumbers and no one could come. We finally called our local water company to come and shut off water to the house so we could at least stop the damage. I found Jeff's Kitchen Bath & Beyond number through a Google search and they answered right away. He let me know that his on-call plumber was over an hour away, and he reminded me that a Sunday call was time-and-a-half. I agreed, and he sent Chris. Chris called to let me know he was on his way, and was very prompt, considering the travel time. He was professional, friendly, and took care of the situation. I asked him to look at the surrounding pipes, and he showed me areas where we could have problems in the near future, and suggested a fix for it. The pipes look great! The charge was $250, which seemed reasonable to me, but I didn't put a price """"grade"""" on my review because I have no experience with plumbing prices here in the Orlando area. All in all, this was a very professional company and I would call them again. Way to go, Chris, and Jeff's!

Grant B.

The Jeff's crew did an amazing job re-piping our house. The price was great! Much lower than another quote we had gotten. No hidden costs. The crew were fast, courteous and did not cut any corners. The drywall guy did a great job patching things up. We were very happy with the service! Highly recommend!

Diane C.

Just bought a rental unit and Jeff took a look at the inspection report for me, noting the issues highlighted by the home inspector were minor / didn't need immediate repair. Kudos for awesome honesty and look forward to working with you guys in the future!

Tana K.

Jeff's did a repipe for us last year. They were the lowest bid and now I understand why. They told us the job would take an entire day. Makes sense. It's a big job. When they got here, they said it was only going to take half a day, because they brought a bigger crew. Fine. I quickly realized by there banter, that they had scheduled a second repipe in the area. No problem, except the entire team of young men seemed """"rushed"""" the whole time, yet had plenty of time for cigarette breaks through the course of the install. Leaving their butts in the street in front of my house, in the yard, and even an empty pack in my grass. Using my lawn for their trash can. Overall impression was that the repipe crew was young, unprofessional, and rude. Wearing headphones in my home and singing(loudly and badly), leaving it difficult to approach them with questions that arose. Mistakes were made. They foolishly broke a refrigerator fitting and said the handyman they've been using for years would be out in a couple of days to complete the repair. When the sub-contractor got here, I learned this was the first time they were using this """"trusted"""" tradesman(in my home). Needless to say, it all devolved from there. I can't recommend Jeff's to anyone. Look elsewhere for your plumbing needs.

Dan S.

Jeff is a great plumber. He came over very quickly to assess the problem. He explained to me what the problem was and how he was going to repair it. He was quick, efficient, and very reasonable. I will certainly call on him again if the need arises, as well as recommend him to my friends.

Kellie M.

I've used Jeff's Kitchen Bath and Beyond for years and highly recommend them. The technicians that come to my home are always professional, courteous, personable, and get the job done correctly and quickly. They've always arrived the same day I called, and I appreciate their timeliness.

Anna H.

My water heater needed to be replaced along with a few """"odds and ends"""" plumbing issues around the house. I requested an appointment on Jeff's website and Jeff called me himself within an hour. He quoted the cost of the water heater replacement/installation (which was less than others had quoted) and said the men who came to do the job could give me the cost of the other things once they saw what needed to be done. On the scheduled day, Sammy and Robert called 30 minutes before the 2-hour appointment window and were here when they said they would be. Both were very courteous and got to work immediately. In addition to replacing the water heater, Sammy repaired a leaking toilet water shut-off valve, replaced a shower diverter and cleaned out the washing machine cold-water line that had sand accumulated in it. When the final bill came in, they only charged $20 above the cost of the water heater. When others would have charged more or even over-charged for the small stuff, they didn't. I would recommend Jeff's to anyone.

S K.

I wouldn't recommend this company. My HOA recently had several buildings repiped and it's been an absolute debacle. After repiping, they brought in drywallers who trashed several apartments in our building. The work is so shoddy with the patches being very obvious. There was no care taken to make this look like a professional job. There is texture spray on our light fixtures, mirrors, floors along with splotches of drywall mud on the walls. When my husband asked the drywallers why the areas that were patched weren't sanded down, he was told 'We don't do that.' There was also a section of baseboard cut out behind our toilet that was left completely unattended. The day after they 'finished' their work, we tried to do laundry and discovered that the washer hadn't been hooked back up when it flooded our rooms, a hallway, and a closet. Jeff's had industrial fans and dehumidifiers brought in minimize the damage, but I'm not confident that long term damage wasn't done. When Jeff's foreman came to view the drywallers work due to complaints from many residents, he provided only excuses. He said that filling in and patching up exposed pipes under our sinks was a 'gray area' and the assumption is that it has to be covered by the owner's dime. He said that while they're great plumbers, they're not great at cleanup. If repiping is their specialty, excellent cleanup and ensuring that the companies they partner with are professional should also be a major consideration when hiring this company. They aren't 'great' plumbers if they can't provide great cleanup as well. Beware - Jeff's Kitchen hides negative reviews on Google. I left the same review on Google for awareness. All that is visible is my 1 star rating and not my description of what occurred. So unprofessional and dishonest. By all accounts, they are an excellently rated company, but this makes me doubt the validity of that rating. Updating this review in response to the below: No one from Jeff's has spoken with me or my husband on the phone. It's clear that Jeff is confusing me with someone else who complained, and this doesn't reflect well on him or Mr. Torres.