Jeff Lowe Plumbing Heating & Air Conditioning

Katya H.

Very happy with the promptness of response to the emergency and work done. Friendly and clean, thank you so much!

Myron H.

I am a former employee of Jeff's and a current competitor. It pains me to see him having to defend his company and business practices here.
I can assure you that Lowe is not overcharging. The rest of us are undercharging and struggling for it, some more than others. This is an expensive business to be in. Forget that a part cost $10, look at the big picture. Payroll, vehicles, advertising, building, uniforms, and on and on. Then when you have invested tens of thousands in inventory that $10 part that's there when you need it had better show a return on the investment.
Jeff is fair and honest and everyone who works for him is paid a livable wage. Every environmental law gets followed, every safety rule met, every i dotted and every t crossed.
I have heard people call Jeff a crook or a thief. But Jeff does what he says he's going to do at the price (and he's not the most expensive either) you agreed to. That's not crooked. There are real crooks out there at half the price. If you want a nightmare, shop for the lowest price. I've corrected an awful lot of workmanship, but I've never had to correct anything done by Lowe Plumbing. That's the real bottom line.

Joan K.

I recently had to contact Lowe Plumbing for a clogged drain. I was very pleased with the service and the professionalism of the technician. I only deal with them with my plumbing issues as the job is done in a very reasonable time, and there is never a mess to clean up. The cost may be a bit higher than others, but you definitely get what you pay for! I highly recommend them to anyone needing any of their services. Kudos to all their employees for doing a great job!

Nora P.

I am so grateful to Lowe for their incredible customer service and talents. Our thermostat for our propane heating system was not working properly. When it was below freezing, it said it was 80 degrees. When there was a fire in the woodstove, then it would decide to kick on. I knew we had to replace it, but was nervous because we have a very old house and electrical system. Lowe was able to come to our home the same day we called for help. They contacted us periodically during the day to let us know their ETA. Nate arrived and was as sweet as can be. He tolerated our barking dogs, our myriad of questions about the new system, and he installed it with ease, confidence and speed. We now have heat that works! I am so grateful to Nate and the Lowe team. We will certainly be using them for all of our HVAC needs.

Don G.

Lowe's plumbing is a very professional service with reliable and efficient technicians. The work is of high quality and done with integrity. I highly recommend Lowe's in all circumstances but especially on short notice service calls.

Mark R.

I just bought a new home, and the boiler has an integrated water heater in it. The model is an older model, Endurance, but a very good quality. I contacted Endurance to find a local certified technician to come an look at it, and Endurance steered me to Lowe Plumbing.
They came and inspected it, and even given the fact it was a advanced and complicated unit, the staff from Lowe found an issue, fixed it and even came back a month later to make final adjustments to make sure it was performing correctly.
Trustworthy, professional, and fair prices.

O G.

Worst experience! On 7/5/17 they came to fix my AC. I used it 3 or 4 times (mild summer). On 8/9/17 I came home to a warm house turned the AC on and nothing. Ok, life happens. I call and am told that I will be charged emergency fees for them to fix the AC for the second time in five weeks. Needless to say they will never see my business or that of anyone I know. And the two AC units I was planning on upgrading will be money going elsewhere. Shameful, thieving business

Beth B.

No Stars! Absolute worst customer service! I have used this company to check my air-conditioning for TEN years. The women that answer the phones and schedule appointments are rude! After confirming the appointment the day before they called me AGAIN the morning of the appointment early. I was sleeping and did not answer so they cancelled my appointment. after 6 minutes of not returning the call.Lowe is expensive and the service has always been horrible. I was lazy in finding some one new. But you bet I will now. Shame on you Lowe plumbing.

Tanya M.

Worker came out was very nice however the quote he gave me to do the work(very expensive-but weekend and am a single mom not like I can do the work) was not the final bill. I got a call from the office he added wrong and the bill was an additional $75 in addition to that mistake I got an email from my credit card stating the company tried to charge my card $77,000!!! Mistake #2. I called to inform them of these mistakes and asked for a discount. I spoke to Jeff the owner letting him know these mistakes and I did not understand how the bill was broken down between supplies/labor. He explained the fee was mostly labor and it doesn't matter if the guy took 1.5 hrs(which was his time) or 5 hrs its the same fee. How is that right? Should not a person get charged for the exact time the company is there doing the work?

David S.

Lowe just installed a heat pump system in my house in the Hudson Valley. They were knowledgeable, competent and a pleasure to work with. I'm extremely satisfied with their work. Don, Dennis, Steve and Joe were fantastic.