JCA Mechanical

Gary F.

I'm having some renovations done and called Justin based on his Yelp reviews. He offered to be at my house within 20 minutes to give me a free quote. He knew what he was talking about and offered to get his assistant and complete the work the same day. From start to finish, he was professional and extremely efficient. I'll be using him in the future!

Dan N.

I am extremely disappointed in the ""service"" I received from Justin/JCA. I sent Justin photographs of the problem, and he said that he would be able to fix the issue with my toilet.

When he showed up, however, it was another matter entirely. Justin was unable to fix the issue, and I was still charged $125 for the service call. I felt strong-armed into paying, and this is no way to do business. I paid $125 and received absolutely nothing in return.

Shoot From The Hi P.

I needed a plumber fast for an overflowing toilet. On the weekend. The positive reviews led me to call JCA and leave a message. Justin returned the call promptly and came right over. Now when was the last time a plumber made a rush housecall . . . on the weekend? Justin is sweet as pie, well-spoken, and personable . . . all the way to the bank! The repairs, for which he ran out to a local hardware store a couple of times, became increasingly more expensive as the afternoon wore on. Apparently, the tank was unusually long and the longer cord would not flush the toilet on first flush. Who knew? This had never been a problem before. Finally, after the interior of the tank was completely replaced and the toilet was working in a half-assed way -- you had to hold the handle down for a couple of minutes to get the toilet to flush -- I paid in cash and Justin left. A week or so later, the toilet would not flush nohow, no matter how many minutes passed. Again a phone-call to JCA . . . and another . . . and another. Never heard back from Justin again. Don't count on this company to stand by their repairs and be very suspicious about a repair that involves extensive and costly work.

Marianne C.

If you want expert, reliable, and friendly service beyond the call of duty, look no further than Justin at JCA!

Believe it or not, I texted Justin last night at 10 pm to say our house was freezing, and to ask if he knew a guy who could fix our heater -- and he texted back immediately and said he'd be at my house in an hour! Incredible!! I thought all he did was plumbing. Anyway, within a few minutes, he had figured out some pilot light gizmo in the heater had worn out. He went out to his truck, came back with a new part, installed it, and voila! Heat! And while he was here, my mom mentioned her bathroom was always cold, so he bled out her radiator. Our savior!

Justin has come to the rescue at least a dozen times since I found him about 3 years ago, thanks to fellow Yelpers. I called him the first time after a couple of other plumbers couldn't fix some slow leak from our upstairs neighbor's bathroom that was staining our ceiling. Justin is smart and intuitive, a natural troubleshooter, and quickly found the mystery leak inside the wall some 6 feet from the ceiling (instead of from the neighbor's tub immediately overhead, which the other plumbers had blamed as the culprit)!

Since then, Justin has swapped out our kitchen faucet, repaired toilets and leaking pipes, unclogged a tub, installed gas and ice maker lines, drained & cleaned out our backed-up sewer, replaced or repaired something called a stack .... You name it: If it has to do with plumbing, gas lines, sewer lines, hot water boilers, and now I found out, furnace heaters, Justin can fix it!

What I really love about him is not only his competence and professionalism. I really appreciate that he texts or calls back within minutes, and has never made me wait even 24 hours before he makes a service call. He shows up promptly. He cleans up after himself. He's polite and friendly. He's young, full of energy. And he's been kind and generous with my elderly parents. He volunteered to go to Home Depot to pick up the replacement kitchen faucet since they don't drive, and he texted back images so my mom could pick out the pretty one. And after he cleaned out our sewer line, he hauled back everything that had been taken out of the garage so he could access it, so my dad wouldn't have to lift the boxes and storage again.

On the job, Justin is focused and works hard, crawling in all sorts of tight (and disgusting) spaces. And he's efficient and fast -- so fast, you do kinda wonder about his prices -- as a few here on Yelp have complained. My feeling is: If he took 3x longer and got the same work done, you'd think you got a bargain. He doesn't milk it or put on a big show. With Justin, accept that you're paying for the quality work done right, not the wasted time.

And Justin is the rare LICENSED plumber out there who makes small house calls! And he speaks English.

I did the gut renovation of my LA condo a few years ago before moving back to NYC, and I've had more than my share of incompetent, rip-off contractors in every trade. To me, Justin exudes honesty. He's a genuinely good guy, and I feel very lucky to have found him. Thank you so much, fellow Yelpers!

Paul F.

Beware of Justin of JCA. My experience was definitely far below expectations. Based on the YELP reviews I gave this guy the benefit of the doubt and unfortunately regret my decision. I guess it's true what they say, desperate times call for desperate measures. I needed some work done ASAP and as a result this guy took me for a ride. Not only was I OVERCHARGED by a great deal but he was unable to provide me with any of the information he stated that I would receive. He appears to be a nice guy at first glance but he is very unprofessional and is not a man of his word. I urge anyone reading this to look elsewhere for your plumbing needs.

Yvonne B.

It's important to me for a company to stand behind their advertisements.

Our boiler broke down in January of this year...it happened to be the coldest night of the year at that point...something like 20 degrees but felt like 10 at night...

Our regular plumber was out of town so we called EVERY plumbing service in NYC that stated they offer 24.7 service and literally NOT ONE other than this one actually did!!

Dont believe me...TRY IT...just 4 shitts n giggles call all the ones on yelp...then when those dont render desired results just google them all at 1am n see if...they pick up, their number is even connected or if they do pick up if theyll hit u with the bait n switch line ""ok we can be out there by 10am""...really?!?!

Umm when it's 2am, 20 degrees inside your home, you have a 3 month old daughter and a 20 month old daughter you dont have time to waste on false advertising companies!!!!!!!!!!

Called JCA left a msg n got a call back within 15mins...first Justin tried 2 save us time n money by troubleshooting over the phone...we realized after it was all said n done he knew what he was talkin bout when he said it couldnt be repaired n we needed a new one but we wanted him to come out and try anyway...

He said he'd charge $125 for the after hours consultation and we said we'd gladly pay that...

He was at our place within a half hour...which by this time it was 2am...after taking a look n trying to physically see if it could be fixed he said it couldnt...we paid him through Venmo n he said he'd get us some quotes later that morning...

Long story long...after gettin a few quotes we went with Home Depot cause we already have a line of credit with them and since they get boilers wholesale they offered the cheapest price...

BUT the main point is at least these guys were the ONLY ones in NY who stood behind their 24.7 service advertisements...not even Roto Rooter would come out...also hit us with the 10a bait n switch.

So when youre in a bind definitely have these guys in your address book!!

Bianca S.

I have called numerous plumbers to fix my hot water pressure because it was very low, but all them said they couldn't find what was wrong or they didn't know how to fix it. Then i continued to call people and I came across JCA, Justin and his crew were very sweet and intelligent, they also worked very quick!! They came a couple hours after I called which was amazing since it's been a couple of days that it hasn't worked and no other plumbing company could fix it. They fixed the problem and it works like new again! I couldn't be happier with this company! I will defiantly be using them again! By the way... the price was very affordable compared to other companies I called!!

Jonathan L.

I've used Justin twice now and I'd give him even more stars if Yelp would let me. The first time he came out I'd had the job quoted by two people and he was significantly cheaper. He's a real professional, explained all of my options, and got the work done quickly. Super nice guy that I'll absolutely call again the next time I need a plumber.

Veronica Q.

Incredibly quick turn around time - within 24 hrs of calling them, we had a brand new beautifully installed faucet! Easy to communicate with, super courteous and professional. Thanks!!

Nobama y.

Got the job done, but overpriced.

I had a clogged toilet on a Sunday afternoon. After I tried plunging for over half an hour, I thought it was something serious and decided to call a real plumber.

I would usually call one of those ""$49.99"" services, but their reviews keep getting worse and scarier every month.

Justin from JCA came to my place. In less than 10 seconds he unclogged the toilet and then demanded $200.

I thought it was excessive, but he wouldn't budge or negotiate. He clearly wasn't interested in getting repeat business from me.

If you have a clogged toilet or drain in Queens, then I would first try the $49.99 guys (they might be rude, but at least their price is reasonable ).

Otherwise, I think JCA is okay if you're really desperate and need immediate service and nobody more affordable is available.