JC Plumbing

Amelia F.

JC Plumbing is a great group of plumbers that we will use again. Sean was very professional and friendly. He gave me a free estimate, explained what he thought we needed to do and let me decide if I wanted to go forward with the repair after the quote. He worked quickly and completed the job to my satisfaction. I would definitely recommend JC plumbing for your residential plumbing needs.

Joseph S.

Do not use! Extremely expensive and did work they weren't authorized to do. Had to use them in an emergency and will never use them again. Unethical and creepy.

Clem H.

Home warranty company sent them out. They messed with toilet and flooded entire bathroom. Wouldn't return calls after I told them. Customer service are professional ""holders"" , They will wait you out and keep you on hold for over 30 minutes. I am calling the Attorney General on them.

Michael S.

I had used this company in the past for rooting the line to the street. We have an old house in downtown Bentonville and the drain gets slow about once a year so I call and get it cleared. This time a different guy shows up and has a snake without any blades so it can only poke a hole in the clog., it cannot cut the roots out. He runs the snake through the line, pours a bottle of pink stuff in the pipe and charges $275. 24 hours later, the drain is slow again, so I call the office, tell the guy there that I want someone else to come out, someone who has the correct tools. He gets all nasty, starts yelling at me about spending time with his family. You want to spend time with your family? Make sure the guy working for you has all the right tools to do the job, otherwise get someone out here who does have the right tools. I was ready to go along to get along but the jerk started yelling at me.

Mike S.

Service is too low to even rate. Beware. I had these folks come out and replace an instant hot water heater. A year later, I found out they installed it incorreclty and also left the electrical chord unfinished. I called them and sent them a video, they called me and gave me the runaround and acted like I was an idiot. They have religious signage on their truck, and I guess it is used to make people comfortable with them. I paid a mercedes price of almost $1,000 for the inline heater, and received half .....d service and they do not stand behind their work. You can call me to hear more. Mike Salem 501-951-3821. I live in Fayetteville, Arkansas.

Glen L.

Terrible Experience. These guys have been out to my hours 2x in the last 6 weeks to unplug a line to the septic tank. So far it has cost me over a $1000 dollars and they still have not resolved the issue. Last time they did not have the right tools to fix it and charged me a second time to have the guy come out with the right tools to clear the line. They have not showed up when they said they would. They were supposed to estimate fixing the issue and instead they recommended i fix it myself to save some money.

They dug up the access to my septic tank to clear the blockage and left the septic tank open. I guess they expect me to bolt the access down and cover it back up myself. These guys are unbelievable.

If you have other options i recommend you don't use these guys.

Darrin T.

Complete Suckage. Called them, was told they would have a guy out next morning. I work nights so we agreed on 8 am. Guy showed up at 9:15 and said we needed a new hot water tank. We agree on price and he said he would be back at 3:30 to install. I told him I had to be at work at 5 pm but I would make arrangements to go in late. He called me back at 5:20 and said he got tied up and couldn't come back til morning at 8. Upset, but I agreed. I work 5 pm to 5 am. (I have to sleep sometime) Got home, slept a couple hours, got up to meet the plumber, and at 10 am he still hadn't showed, so I called. Explained the situation to the guy who answered the phone, and all he said was, ""want me to have him call you?"" Told them we would find someone else. Horrible customer service, they wont call you or anything, just leave you hanging! Beware of this joke of a company.

Sherri P.

Worst experience ever!!! Dishonest from the beginning! Do not use them!!! Wish I had seen this sight sooner and I never would have called them!!!

Kriss S.

Your disposal blows cabbage and potatoes out your washer drain on Saturday night. You spend most of Sunday cleaning the tile floor in the laundry room, not watching Peyton win his big game. Call JC Plumbing on Sunday as they were the first name to pop up after Googling ""plumbers Fayetteville"". Picked them because it said ""$100 off your first service job"".
Set appointment for 1pm Monday. Left work. Sat at the house until 1:30 and went back to work as no one had shown. Guy finally shows up around dinnertime. He tells me ""$275 to get your drain cleaned out"". No mention of $100 off ""first service job"". At their mercy I said ""ok"". I've called several other plumbers in this area and most of them have prices starting around $90 to clean out a single drain. I really got taken. Don't you be the next to let this happen to you!!

C. F.

Zero stars. JC Plumbing is why they created a review system. These are conniving people in my home. The guy named Clint got on the phone several times with his manager throughout the process of working on my shower. Every time he would leave out of my earshot (which was several times,) he would come back in from outside and the price continued to get higher and higher. When they didn't have the part, he told me all of a sudden they had an emergency and had to leave and would come back with the part When I refused his 300 percent markup, he all of a sudden had NO emergency and could do a little minor work. If you want to work with scumbags under the cover of Jesus Christ name hire these people. Do not fall victim to their games and high high prices. Do yourself a favor a stay as far away from theses people as possible.