JB's Line Cleaning & Plumbing

Wade T.

JB Plumbing was recommended to my wife and me by an engineer we'd hired to design our septic system, the engineer had already given us a verbal breakdown of costs related to the installation of the system and insisted we hire JB Plumbing. I contacted JB after receiving the final design plans and asked for a detailed quote.
They had a kid call us and I explained what we wanted and didn't want, I then emailed in a copy of the plans. After 4 emails & my asking each time for the quote, we've received nothing.
What sent off a red flag was the person emailing me insinuated we should pay in advance (but the job wouldn't be done until spring 2023) due to prices going up next year. There is zero proof of price increases related to the materials, all of which I have sourced myself and talked to other distributors.
How does a company think a person would agree to a service and pay for this service in advance without a detailed breakdown of labor/materials or final costs? This is the standard of service most people deal with in Upstate NY and why 90% of the time we end up pulling permits and doing the work ourselves. JB Plumbing and other ""Service/Trade Professionals"" upstate are really hoping the prospective client is either naive or incapable of performing the work we request quotes on. Plus, to top off the unprofessionalism of the JB representative she stated all warranties would be void if I don't hire them to service and maintain the system. Save your time & have a professional company from a non-rural area quote, you'll find the prices are normally cheaper or about the same.

Victor C.

They never called to say they couldn't make the appointment we had setup. I called them and the lady said I lost your phone number. Don't use this company they will not show up or call you to tell you why.