Jay Young Plumbing Heating and Air Conditioning

Pat M.

We called them Monday morning to clear a clogged drain. They were here by 11:15 and done by 12:15. Service was courteous and the job was well done. This is the third time we have used them.

Aspen G.

WOULD NOT RECOMMEND THIS COMPANY TO ANYONE the lady i spoke to about getting my ac fixed was the rudest lady i was ever dealt with i will never be using this company again

Missy H.

Dalton came out and installed our new faucet in the kitchen. He did a great job and was very professional.

Deann F.

Excellent customer service . Professional, informative , very responsive... highly recommend

Cherri W.

On a Friday morning my shower/tub started leaking all over. I called my plumber who was unavailable and then called Jay Young. I'm so happy I made the right decision. Brandon came out a few hours later right on time. He was thorough and got down. To the problem. He also helped clean out some stuff which was really appreciated. It could have been a very expensive problem nut it wasn't. They were very reasonable and great service. I now have a new plumber. Cherri Watts

Karma M.

This business is very fast at responding and very friendly.
I love to work with local companies and people who enjoy doing their work.
K, McBride

Rhea B.

I have used the wonderful services of Jay Young Plumbing 3 times and they have never failed to please me in every way. John had gone above and beyond and repairs my problems in a professional manner. My house is over 60 years old and you can imagine the problems that arise in the plumbing department. Dependable is the best way to describe Jay Young Plumbing. They never fail to get the job done properly!

W C.

Had a leaky faucet, that should have just needed a washer and was broken while unscrewing it. $120 per hour of doing nothing but breaking my faucet and not being able to fix it. Came out twice and still nothing. I will have another company out to fix this damage they did. Also, The customer service is not good at all! Christiana (the receptionist) is rude and doesn't even know how to hang up the phone before she bad mouths the customers. The owner Jay originally came to look at our faucet, and continued to have a polite conversation all about his upbringing and his family, but then over the phone that didn't get hung up, tells people that we wanted to stand over him and not let him work.... I will never trust someone who tries to lie when they don't think you can hear them! Customer service and reliability should be better than this! Sadly, I was a repeat customer through the years, but not any more!

Randall K.

We love dealing with John from Jay Young Plumbing. He's a nice guy that I believe I can trust, and he does great work. We've used them for 2 or 3 jobs now, and I will call them again if we need service.

Olga A.

I hired Jay Young Plumbing to connect my new fridge to an existing water line. When the service technicians arrived they said it was such an easy job and were embarrassed to charge the flat service fee of $95. It took them less than 10 minutes to connect the water line to the fridge. I paid cash and kept my receipt that reflected "checked for leaks". The next day the bedroom behind my kitchen wall was FLOODED with water from the leaking water line connection. I immediately called Jay Young Plumbing. The same service technician arrived and apologized for the leak and the damage it had caused. I cleaned up the mess while the technician worked on correcting their mistake. I had a flight to catch so the technician stopped the leak and instructed me to call upon my return to "fix" the problem. After returning, I contacted Jay Young Plumbing and they sent out a different technician who ended up running the line from my water heater via the attic to the fridge (something I was unaware that was possible). Upon his completion he handed me second invoice for $375. I informed the technician of the situation so he directly called Jay Young (owner) on speaker phone. Jay Young was extremely rude to the technician (his employee) and hung up on him. The technician asked me to sign the invoice agreeing to pay the additional $375 ( I did not). Instead I called the office directly and asked to speak to Jay Young. I attempted to give him the details of my situation, in a rude and aggressive tone Jay Young said he didn't care and hung up on me. I called the office a second time and spoke with Jay Young's wife. She informed me that her husband was "having a bad day" and apologized for his behavior. I later received a past due invoice in the mail. I attempted to reach out again with no solution as it was my fault that my "house was old". A year later I became aware of the fact that Jay Young placed a mechanics lien on my home for $375. The title company said they had never seen a lien for such a small amount. Long story short....DO NOT contract Jay Young. Not only did they not complete such an easy job correctly, they are downright rude and unprofessional.