Jason's Water Systems

Amy W.

I was looking for a water system and a few of my neighbors recommended Jason's. Emily came and gave us an education about the plumbing codes and the different types of water softener systems. She helped us make an informed decision, gave us a great price, and we got an amazing system installed the same week! We got the 5000 series and it softens the water and has a carbon filter to clean and purify the water as well. There's a lifetime warranty and the system flow through rate is over the recommended 23 gallons per minute for a 4 bathroom home so we haven't seen any difference in our water pressure, just great tasting softer water. I've been having problems with dry skin and today after the shower I noticed an immediate difference!! Emily just reached out to follow up on our install and I felt compelled to write a review after seeing all these crazy reviews on here that are from people not even in San Antonio that are clearly placed by competitors. Don't believe the fake reviewers, give Jason's a chance!! You won't regret it.

Alicia B.

Eric arrived promptly and diagnosed our water softener issue quickly and explained it thoroughly. It was a simple fix. Yay! Our system had been working great all along until this and we've had it for three years. He also tested the water for our kitchen sink filter and said it wasn't necessary to change it yet. How great is that? He could have easily said it needed to be changed and charged us. I appreciate the honesty and great service as well as the timeliness.

Also when I called and left a message regarding needing to schedule this appointment Vickie called me back almost immediately.

Thanks for the great service from beginning to end!

Dawn M.

Jason's installed a water softener in our new house when it was built 3 years ago . Every time we lose power the water softener stopped working. We were told they knew the system had a flaw in it. We were unable to rest the system. They have one technician that was able to rest it. We were told they would have to start charging us $75 to reset it. Needless to say it was cheaper to replace the unit with another company.

Scott M.

Excellent professional people who did a great job for us. We love the system and they are very accommodating to our needs. We searched several water softeners and companies and Jason's was head and shoulders above the rest! They educated me on how systems work and I feel it made my choice easy. Thank you to Ben who came to my home and Emily the owner who made me feel like family.

A P.

My profile says Florida but live in Texas full time.
My home (Texas) had a softener that was 11 years old. I had never serviced it since buying the house 6 years ago. I noticed a few problems so called the number on the softener. It was a company that had closed but Jason's took over their customers. They were very nice and came out the next day. Eric was very knowledgeable and explained what happened. So we ended up replacing the softener with a much better one that filters the water. Plus, since we will be building a new home down the road and they can move the system there. While writing this review Eric just called me to check on things. Very cool..... Thanks Eric see you when we go to move and service.

Anthony V.

I know it's been a long time since I wrote the original review but thought that I should let everyone know that they never showed up. I ended up hiring a plumber to install it for me.
Now, my system is about 10 years old and breaking down. I did a lot of research and I'm going with a Fleck SXT500 from APlus Water. Depending on the size, they're only about $600.00 for the compete system and they're American made. APlus Water LLC has amazing reviews, how-to videos, and transparent pricing.

Fidel P.

Jan 2019 it's been a while since I updated. Looks like we are still facing part soft water issues. And it's using. Bout 100 pounds of salt every month or so. It was serviced about 4 months ago, but now we are getting gray water now. Still not happy still my problems are unresolved. Unfortunately my rating remains the same. Also I noticed the photos that I originally put showing that I had hard water have been deleted. I did purchase a system. It's a 4000 series and paid $4295.00 for the system, that was with a discount.

Tammy C.

I have been attempting to get the machine I purchased serviced for several weeks with no luck...
Soooo - I posted the above reviews months ago...after many calls, emails, attempts to schedule through website, I now see that Emily has responded asking me to schedule through website and that they are here for me....
Hhhmmm...I have to say that the nice young man that came to repair my system 3.5 months after I first called was very sweet, and was the grandson of the "Jason" (Emily's dad) that started this company.
He truly seemed to care.
There's a saying about second generation destruction and third generation revival...must say I've seen it in action w these folks.
Emily is interested in taking your $.
I hope the kid will save this business.
The system is nice when it is working and I wanted to purchase another for a smaller house on our property, but now will not.

Chad C.

This company truly just brought over the best system in America over to my house. The installers were so professional and went way above and beyond. The pricing was very clear and you get way more for less including 100% clean drinking water along with the highest level of water softening as well...all while maintaining the same flows to your bathrooms and faucets, not to mention to only company that offered me a lifetime guarantee on this product! My wife had skin irritations from our last softener but now has completely cleared up and I used to get kidney stones all the time but thank god for Jason's all in one softening and filtration system as it keeps both of us away from the doctors and our appliances from breaking down anymore as well as saving us tons. I don't even have to make my first payment for a few months as their financing options are great, and even then it's a very affordable price compared to the all the competitors I looked at. They also did such a good job educating us on what we were buying so we understood all the money we can start saving monthly while obtaining a healthier lifestyle for my family. You will learn that Jasons systems are designed for the super hard water here in central Texas while the others may only work decent at best in other parts of the country. Thank you!!!

Ricco S.

This system was in the house we purchased, paid $850 for a new resin tank since we were told the old one was worn out. Regenerates every 3 days and our water use is about 4000 gallons above the neighborhood average per month. Choose a different company. Customer support is not reliable.