Jarboe's

Bob N.

Beware if you purchase a central air system from them!!! We had a 10 year factory warranty we confirmed through Carrier and they were going to charge us $1179.00 for the compressor. We found this out by calling another Dealer and they told us the compressor is still under warranty, Jarboe wanted over $3450.00 to replace the compressor along with other fees. When we bought our unit 7 YEARS AGO they even talked us into a 10 year ""Try Home Warranty"" cost $985 which is not worth the paper it is printed on.

Kelly B.

We signed up for regular maintenance with Jarboe's. Matthew was our HVAC technician. He inspected our furnace and connectors identified the items that were immediate concerns that we needed to address like a potential carbon monoxide leak. Joshua was our plumbing technician. He checked all the toilets, sinks, washer hoses, and even checked our sump pump. Both Matthew and Josh were very professional, polite, and patient with us and answered any questions we had about things they recommended that we fix. Even though they identified several items to address, they were very real about what they considered to be priorities which we appreciated. Great service. I highly recommend Jarboe's.

John A.

My Heat went out and I Called Jarboes to come out and trouble shoot it for me. The technician came out and diagnosed it with a bad board that I had replaced last year for $180. He then proceeded to tell me it would be $1,700 to replace the board and that there was no Guarantees it would fix my issue. I told the technician I was going to get a second opinion before going any further. His response was It's no skin off my nose. I called another Heating and Air guy and he came out and had it repaired and up and running in an hour. It turned out to be a broken wire at the unit outside. A simple ohm test would have told the the technician from Jarboes that was my issue but he chose to take the easy way out and throw parts at it. Why should he care? The company makes money and the client flips the bill. I paid them there $94 service fee and happily walked away from there company. I will never use there services again and I highly recommend you don't either.

Greta P.

Do not use Jarboe's.
I wanted to replace my Carrier a/c with another Carrier. On Carrier's site, Jarboe's was listed #1 in the region. Apparently that is because instead of being the local company they used to be, they are now part of a huge conglomerate that has ZERO internal communication. My 80 yr old Mom stayed at my home while they replaced my system.. when I looked at the 1 piece of paper that they had her sign,, there were NO model or serial #s listed, no equipment identification, but it did have an address of a home on the other side of town! When I called the 'local phone #, it routed me to an answering service in ANOTHER STATE. I asked for ANY of the local sales or service managers phone #s, I was refused. It took me refusing to open the 'Carrier e-mail' with a subject line of satisfaction survey & financing, AND a months long wait, before I heard from any management & received proof I received the correct equipment.

Alejandro C.

Update on my previous post. Jarboes gets the five stars it deserves, they showed up today on time and completed the job. They were friendly and answered all my questions. I would not hesitate to call them again.

Mike C.

I contracted Jarboes June 2021 to install my homes first AC unit (I know, crazy it never had AC before I purchased it). The sales rep came to my house, walked me through all my options and gave me a price that fit my budget. I know that I paid a bit more for using a big name, but they scheduled me really fast and were able to perform all work on a single day. The team worked until the job was done. They walked me through the process step by step and ensured I knew what they were doing. Only opportunity for improvement is to have them bring their own broom and dust pan to make clean up easier.

James H.

Overpriced. They were willing to waive a $100 diagnostic charge if I would be willing to pay them $800 to replace a wire running from my furnace to my outdoor unit. But they refuse to tell you the price of the job until they show up. I was thinking replacing one wire might be $80 or $90. $800?! What a rip off. Cost me $100 just for some dude to crawl up in my attic and tell me the exact same thing I had already told the lady on the phone.

Veronica E.

Came out for a free estimate that cost $94. Did not accept coupons circulated in mail. Also failed explain why they wouldn't except the coupons that they circulated. When I called to ask why they charged my card when I didn't get any services done they told me that the estimate was a service. Even though they're advertising claims free estimates.Better business bureau was contacted as well as my credit card company to dispute the charges.

Lucinda R.

Not dependable! Called on Monday to make an appointment for bathroom issues. Appointment was scheduled for the next day, Tuesday, between 2-4. Waited on Tuesday until 3:30, & finally called to check on the status of my appointment. They had no information or knowledge of my scheduled appointment, & stated they could not send anyone until the following week. Another plumbing service was called.

Michael C.

Very good experience.
Very professional
Plumber technician that came to our house was prompt courteous polite and professional
Very fair price for excellent service