Jarboe's

Tim L.

Major ripoff. I wonder how many elderly and unsuspecting people have really gotten the shaft?
My A/C stopped working and I called Jarboe's on Thursday, a tech showed up in the time frame given checked out my A/C and said I needed a new fan motor and a new blade it wound cost over $3000 I said I can't afford that he said let me see if there are any discounts I can give you then came back and said if I pay for this maintenance service for a year at a cost of $189 he could do the job for $1425 but he would have to come back the next day, now that was $$189 maintenance for 1 year, $860 for the motor and $378 for the fan blade not sure why I needed a fan blade. I couldn't afford that either so I paid his service call which because there was a holiday this weekend he said it was considered holiday pay and overtime because he got there after 5 pm so $150 in all.
I contacted a friend the next day he picked up a OEM motor for $112 plus tax did not replace the blade had no reason took him about 30 mins and my ac is working fine his trip charge, labor and parts for the day before July 4th was less than what Jarboe's was going to charge me for just the blade. Please research any repairs cost before getting ripped off by this crew.

Tripp W.

Came out twice for a washer to tub drain issue. $93
each visit only to have the same issue 2 months later. On the second visit, we had the delight of listening to Gary tell us how his supervisor had no idea what the f*** he was talking about, and as to how he might have gained his position as a supervisor. Gary, buddy, I don't care. Just fix the drain. $186 later (2x93), same issue. Called Roto Rooter. Problem solved 35ft down the waste line. I want my $186 back!! LIKE. NOW.

Lee K.

Our 4 year old furnace quit working in the night. Called Jarboe an came out for 3 hrs and replaced 2 parts. Looked up the parts on the internet and cost was less than $70. They charged me $1,070. Then I was told I needed heat exchangers for an additional $1700 or a new furnace. Called my regular furnace guy who said I was tremendously overcharged and he is coming over to see what the problem is. Beware of this company!

Jessica T.

Apparently they didn't want to do the work on my home. They over quoted and barely tried to assess the plumbing issues in our home. I am guessing because I am a female and don't know any better. I got a second opinion from another company and they did the work for $1700 less. They were able to complete it that day so I didn't have to take off work again. The only reason I gave one star is because he didn't charge me the $96 service call.

Shawn L.

I called them on a Tuesday and made an appointment. On Thursday evening they called back and said I was out of the coverage area. Very unorganized and now I must find another plumber and wait for an appointment all the while my water is still leaking. Looks like I should have took the other bad reviews for the gospel and not wasted my time with these yahoo's.

Mike G.

Wish I could give 0 stars. The scheduling dept is a crapshow and the office rep was rude (except Asia, who was great and should look for a better place to work). I would advise to look somewhere else cuz my experience was a ridiculous waste of my time. Haha and I needed hvac work also but not calling these clowns

K A.

I called Jarboe's to have my furnace cleaned. I had never used Jarboe's before but had a coupon for a low cost furnace tuneup. When I bought the house I knew the furnace was old, but I had no idea it was nearly 30 years old and rusting out. The tech showed me another offer on the coupon that would give me over $2900 off a new system. I wasn't about to let that slip by me. I called 2 other companies for quotes. The man from Jarboe's came the next day to price a new system for me. He came with presentation material and explained everything in detail. (Another company had already come to price a new system. He came with a clipboard, paper and pen, then when he had his figures, he presented me with pricing. That's it.) While Jarboe's was there I called and cancelled the third company. I knew I could not get a better deal for a 2-stage furnace and A/C unit. I am very pleased with my new furnace. I'm much more comfortable because my house temperature stays more consistent. Plus the unit is so quiet I often don't realize when it's on. Day one the tuneup. Day two the presentation and agreement to buy the system. Day three the installation. Over these three days 5 men. All were detailed, polite, and knowledgeable. I highly recomment Jarboe's.

Rayshaun M.

This is the worst experience I've had with any company that I've paid my hard earned money for and didn't get what I was told I spent 5700 dollars on a new furnace last year and I've had to call in three times about it since. I also got Maintanance service package documentation and they didn't honor it wow I wont be recommending this company to anyone poor poor customer service after they took almost 6000 dollars from me. Before I paid they were just as nice and polite Jarboe's heating and cooling have no integrity one star don't no how to give half a star

William Y.

I was very pleased with the service I received from Jarboes. I saw their coupon in the value pack for a tune up and called them, turns out my system was leaking and and as the country is doing away with R-22, the cost to try to repair a leaking system and re-service it with R-22 , I might as well get a new system.
I used another coupon from Bryant for a second opinion on my unit, just to ensure my peace of mind that the unit was broke hard.
I got 4 bids and was kind of leaning towards a Carrier unit and Jarboes came in not only $1800 under the next Carrier bid , but it was the exact same unit type down to the same serial number model.
In addition, they were the only ones that wanted to install new copper supply lines, none of the others wanted to do that , even when I asked about it. I guess that is standard, to pressure test and use old lines , but I was thinking I am replacing a 12 year old leaking unit and I have no clue where the leak is , I want new supply lines.
Than they also GAVE me a new Honeywell wifi digital thermostat, everyone else said they could install a new thermostat, but it would add between $300 -$400 to the bill.
Once I talked to Mike Meehan the sales rep and we confirmed the deal a few days later Loren Bierly and Jack Story called they were 15 minutes out and they showed up at my door and promptly went to work. I want to say it took them about 4 to 5 hours and they had my new unit in with new supple lines and my new digital wifi thermostat in place and operating as advertised.
I can not imagine a better installation process, Loren installed my new coil inside as Jack went to work on taking out the old unit. they ran the new supply lines and serviced the new unit up to specs.
Being an engineer by trade, I was very impressed with how these guys operated.
In the end, I got the unit I wanted for a better price , I got the extras I wanted, at no extra cost and as part of my deal there is a CAIRfree maintenance visit added for free and a Plumbing visit as well for free.
I highly recommend theses guys, of course you should always shop around, if you are in the market for a new AC unit at the very least three bids, I had four and Jarboes came out ahead.
Yep as good as it gets I think.
Thanks Mike, Loren and Jack.

Michael H.

While I would recommend them to install new units, I'd never recommend them for the service. Way overpriced. $119 to service a new ac and then $119 to service a new furnace is just crazy. Especially when you consider the fact they did nothing but actually look at it. Was in and out in 5 minutes and the humidifier has never done it's job. Set at 55% humidity and usually under 33% and never over that.
It is a shame because I really liked them, just overpriced on service.