James Alexander Plumbing

Deanne H.

I've been waiting for a good rain to review. They came out a few weeks ago to clean our outdoor drains. It was a little more expensive than other companies, but they were able to schedule quickly. With the previous light rain our outdoor drains were flooded. They cleaned all the drains in about 2 hours. With the recent rain we do not have a single area with excess water. I would highly recommend them.

Marty H.

James does everything right. He returned calls promptly, made a next day appointment, showed up when promised and fixed the problem. We had a serious drain blockage that another company could not remedy with two separate crews. James was a recommendation from our regular plumber who no longer does drain opening jobs. This was a very dirty job but James protected the entire area with plastic sheeting and cleaned up afterwards. Even his rags were brand new and white!

Larry L.

James repaired out bathtub drain in expert fashion. During the job he actually sliced his finger open with a sharp tool. He and his assistant were going to leave the job to visit an urgent care center (understandable) since he was bleeding and likely needed stitches. They left our house and a couple of minutes later came back saying that they wanted to finish the job first. He proceeded to wrap his finger with gauze and duct tape, then finished the job. We greatly appreciated his work ethic and professionalism. In addition, he charges a very fair price and worked very quickly. I highly recommend James for all of your plumbing needs.

Susan S.

Our tankless water heater died and - well - good luck finding a plumber that works on those in the Conejo Valley! After a few calls, I was referred to James, and he was absolutely terrific! Prompt, polite, efficient and well worth every penny. In our modern world where honesty and honor are sometimes sacrificed in favor of the quick buck, it is refreshing to find someone like James who takes true pride in doing a great job for a fair price. Will definitely use again, and I highly recommend him to anyone who's looking for a good, old-fashioned working soul. Thanks James! :D

Tracy C.

We had a clogged drain on our kitchen sink. I rang our regular plumber but he doesn't cover rotor rooting, however he suggest James Alexander and promised they would do a good job at a competitive rate. He was right!
I called and managed to get them to fit me in that day inbetween other jobs. They arrived on time, were very friendly, did the job quickly while explaining to my husband what they were doing (the blockage was only about 6ft into the drain but they cleared it through to the street for us to make sure there weren't any other clogs) and tidied up after themselves too. I suggested they take a look at our bathroom drain which is clogged with hair (yes we have someone with long thick hair in the family and it is always clogging the bath/shower) but they said what my husband was already doing was the best way to attack it and keep it under control. They could have just gone ahead and charged us more but they were honest.
$125 later and they were off to their next job, promising if we had any further trouble with the drain in the next few weeks they would be right around to fix it at no further cost. However, I don''t think this will be a problem.
I'd definitely recommend them and will be using them again in the future if I have clogged drains.

Alfonso C.

I moved to TO about 3 months ago and needed some plumbing done. I called James Alexander and he was excellent. He is prompt, courteous, personable, and priced right. I will use him again!

Stephanie G.

If your outside drains are plugged call James Alexander. He is one of only a few plumbers who have the right equipment to unclog it and fast. Bearing there is no major root system that require additional work, you will be pleased with the quick results and fair price. He is so sweet and personable as well. As a single woman I am always skeptical about hiring contractors. James put me at ease on the phone and backed it up in person. THANK YOU!!!!

Cassandra H.

James has saved me from going crazy at my home many times. He knows what he is doing and does it very fast. So happy to have someone that I am able to count on when things go wrong.

Paul L.

What a pleasure to get someone who knows what they are doing, and out to the problem within a couple of hours!! Knew exactly what could be wrong, troubleshot and confirmed, and had it fixed and back up and running within 90 minutes. Gave me multiple options as to how to fix with costs associated with each option. I am VERY happy that I found James Alexander to help me with this plumbing issue. He is now permanently in my contacts list. He is honest as the day is long, and did a great job. Highly recommended.

T H.

Made time at the end of his day to take a look at the problem, thoroughly checked it out and discussed multiple options with me. Honest, fair.