Jackson Plumbing

Ali J.

I had a leak in my water hose so I called Jackson plumbing they were able to come same day within a few hours and fix the problem and the cost to fix it was a such an amazing price. I would highly recommend this business.

Ronnel J.

Great professional Service, and the price was very reasonable. All covid- 19 precaution was taken. Highly recommended.

Austin M.

I have attempted to work with Jackson plumbing twice through my home warranty company. I have had a lot of trouble trying to contact them on the phone. They basically never answer the phone. They may give you one call back, but if you miss that one call you're screwed.

On my last attempt to work with them, Mr. Jackson showed up, looked at my broken water valve in the garage and wrote ""1"" valve brok in garage"" on the invoice that we both signed. The warranty company calls me the next day to inform me of declined coverage because the valve is outside in the front yard. They said there was no mention of the valve being in the attached garage from Jackson Plumbing. Someone is lying here. Either the warranty company is lying in order to decline coverage or Jackson Plumbing is lying. They told me it was listed as being in the front yard, not in the garage, which leads me to think Jackson Plumbing purposefully lied in order to require me to pay out of pocket.

Mr. Jackson himself seems like a kind and professional person when he was actually here....but that's where it ends. It is very unfortunate his office doesn't respond to calls, texts, or emails. Even the warranty company wasn't able to get ahold of him. I'm not sure why it is difficult for people to be honest and have good customer relations.

Dwana B.

Mr. Jackson was very professional. I watched as he worked and he answered all my questions as he progressed. He installed two toilets for me, and when he finished, he cleaned up, which was a first!! I was impressed. Will definitely call Jackson Plumbing in the future.

Jorge R.

I submitted a claim through my home warranty last week. We had scheduled the appointment for the following Tuesday morning. I then receive a call stating that they have to reschedule for Wednesday.

Wednesday morning comes and I get the 1st call at 7am, 2nd call at 730 am and text at 8am. Very unprofessional to call anyone before 8am.

He then advised me that if I don't pay the $75 call fee before the appointment that he was not going to go out. I advised him that many a times I've submitted claims and pay the trade call fee after the fact. He then advised me that he would not be going out. So after waiting an entire week I'm at square one.

Did not keep original appointment , canceled the day of.

I'll make sure to advise my warranty company that I don't want to work with them ever.

LeCream L.

I have old republic home owners insurance and I was having problems with my water heater. They had sent me some other company and it went to bad. So when they changed my plumber to Jackson Plumbing I was a bit nervous from the bad experience I had with the previous plumber. But I was so surprised of the customer service from the call I got to him coming to my house. The previous plumber just wanted to get more money out of the situation and say my whole water heater needed to be replaced and that wasn't the case. Jackson Plumbing came in and replaced the sensor thing on my water heater right there and then and BAMMMMM!!!!! Hot water. I was without hot water for almost 2 months per the previous plumber. I want to say thank you for the excellent service this company has.

Alexandra A.

Just an update since I had the have Old Republic send out another plumber. Whoever I spoke to on the phone should be fired. That lady had no reason to call me and act like a witch over the $75 my husband didn't know he had to pay consider THEY COULD THE HAVE BILLED OLD REPUBLIC instead if waiting for me to call them! I'm making sure Old Republic never sends these fools to my house every again.

Aldo R.

I can only say good things about Jackson Plumbing. Daniel arrived on time with all his equipment and went out and beyond to fix our problem. God bless him I would recommend Jackson services to a friend.

Dellaynnah C.

Rude!!! Came to my home and did not do all that was on the service order. Also argued and cut me off several times. He seems bitter and was extremely disrespectful.

Please find someone else because he refuses to come back to correct things he did not fix that he was suppose to.

If you like unprofessional people... call Jackson's Plumbing!

Carlos M.

Me. Jackson came to service several items throughout my home. He was dispatched by American Home Shield. He was prompt, courteous, and took care of all the items that needed to be repaired. (Toilets and faucets). He took time to explain exactly what he needed to do and what was going on.

I would do business with Jackson Pluming again.