JackRabbit Plumbing

Jack S.

Had a remodeling project which required connecting fixtures in the bath and replace house shutoff valve. Contacted Jackrabbit Plumbing at the recommendation of a neighbor. The call taker returned my call the same day and inquired about the work needed. She took the information and would have one of their technicians call by the end of the day. Around 530 pm, Scott called to discuss the job and set an appointment. On the day of the appointment, Scott arrived about 20 minutes early. He surveyed the project, gathered tools and parts and commenced to work. One area of the bath needed some sheetrock modification to make the connection which required addition time and some tear out. Within 2 hours all the work was complete. Scott cleaned up the debris and checked all the work to make sure it functioned as required. Work performed, arrival on time and completion of project exceeded expectations. Jackrabbit Plumbing has made it to my ""On-Call"" list for service.

Glenn W.

I did a kitchen remodel and thought I needed a gas line for my new gas oven. They sent a technician out to remove the oven and then add a line from my main gas. He couldn't detach the old oven basically looked at it for 2 hours. He left and I had to call my handiman. He removed oven in less than 30 min.
A gas line was found behind the old elect oven I didn't know about. JR plumbing came back in a couple weeks to attach the oven to the gas line 12 inches from its rear. Took less than an hour. Basically I was billed about 700$ total for attaching my oven to the existing gas line. My handiman said he had never heard of a gas plumber who couldn't remove an old oven. I was charged hours of labor from JR plumbing for trying to remove the oven ( mostly looking at it) & still paid someone else to remove it! When I explained to the billing person the manager should look at my charge they reduced the bill for less travel time! Still was well over 500$ to connect my gas oven. I guess it depends who they send but it is hard to believe this was an experienced gas plumber. If my handiman was licensed to attach the gas it would have taken him about an hour total.. they charged me over 4 hours labor over 100$ an hour. This should have been an EASY job.

Ba R.

Super fast response! Great customer service. Thanks!

Nellie E.

Calling the company on Monday morning hoping that somebody would be able to come out to clean bathroom drains out, started Easter Sunday. I called Jackrabbit Plumbing first thing Monday, great staff who scheduled appointment same day. Scott arrived within timeframe given and was very professional and knowledgeable. Solved the problem which was not an easy job due to the plumbing issue, how installed by another company. Pricing was reasonable. I would go to them again.

Annmarie A.

I had a weekend emergency and agreed to pay the weekend price of $157/hour. This company charged me $97.50 for travel. The project was in Gardnerville and this company is 3 miles away in Gardnerville. This is ridiculous! Be aware.

Richard A.

Scott is awesome and gets 5 stars! Much appreciation for hooking up my bathroom faucets.

Robert P.

Tim was quick, knowledeable, and got the job done right. Will use again.

Tina C.

They came out to my house twice in 10 days. Snaked the lines. Plumbing worked for like 3 days each time they came out and then backed up again. No 24 service. I called 30 times and left messages with no response in over 18 hours. Finally after 3 days with no toilets and shower working I called another service. I am on a septic service and the first thing the new company did was pull the lid off the septic tank and YEP!!! That is where the problem was. Wouldn't you think a plumber would check that first?

Sookie M.

We are new in town from a warmer climate and had an above ground pipe crack in the middle of the night. I ended up turning the water off to the entire house. Called a few plumbing companies in the morning and Jackrabbit was by far the most accommodating and honest ones. I was able to send photos via email to ensure the part wouldn't be an issue to have on hand. We received a quote from another company for $385, Jackrabbit had a solution and it only cost us $90. They were also able to move around appointments to come out the same day. Scott was very professional, helpful and tidy. He had really good suggestions, solutions and advice for later that saved us time and money. He is very skilled at what he does. I will absolutely refer Scott and Jackrabbit Plumbing to friends and family with confidence and will not call around for our next plumbing issue as we've found the best in town.

Jennifer K.

Contacted a week ago, have not heard back. 3rd contractor we contacted to try and get work done on my house. Very annoyed with the referred contractors from Southwest Gas. I'm sure work is good, but I really wouldn't know. Going with someone a friend I trust referred me to.