Jack Welch Plumbing & Heating

Chad C.

Came through quickly on a Saturday morning when we woke up to a flooded basement and water heater that had gone. Had it changed within an hour of calling him and removed everything.

Jeff S.

Jack and his team are great. They're extremely responsive and you can always get Jack on the phone. Our water heater suddenly gave out on a Friday evening and by Saturday afternoon, Jack had a new one installed. That is exceptional service in my opinion. Jack's pricing is very reasonable and the quality of work is outstanding. We use them for all of our plumbing needs. I highly recommend this company!

Colin W.

A bit of confusion in when they were to show, but they did show, diagnosed issue, and had electronic invoicing which was quite nice.

Trish T.

I use Jack Welch Plumbing whenever our South Boston condo has an issue. Jack always answers - regardless of the day or whether it is outside of normal business hours. He is generally able to get a plumber over to us within a day... which is exceptional service anytime but even more so in the busy winter months. His plumbers are knowledgeable, polite, efficient and honest. I highly recommend him.

Cindy N.

Was in need of a plumber to fix a small gas leak. Jack was the only one who actually answered his phone when I called, and had someone out within an hour to fix the problem. His staff was extremely knowledgeable and courteous.
I highly recommend Jack Welch Plumbing.

Michael B.

Was referred to them by my building manager. Took time off work to meet Jack on a Monday morning 8am for a quote to install a gas line on my deck. He never showed or called. Tracked him down later that day and rescheduled for the next day 8am again. This time he didnt even come up but sent his assistant to come look. Basically just eyeballed the area, wrote down nothing and said they'd get back to me with a quote. A week later i called and txtd Jack twice with no quote or response. Total waste of time!

Neil S.

My wife and I live in Boston and were dealing with a rodent issue - specifically, we narrowed down point of access to a spot under our dishwasher. Jack sent a plumber to our home within two hours of our call to remove the dishwasher, and sent another plumber back later in the afternoon to reinstall the dishwasher after we had an opportunity to address the problem. Both plumbers were on time, professional, polite and courteous. While our issue wasn't a enormous plumbing problem, Jack empathized with our situation and we appreciated his willingness to help us so quickly. We were pleased with the overall level of service and will call Jack back in the future.

Joey R.

Called JW plumbing to have a gas stove connected. My fiance had to take a half day out of work because the kid showed up 1.5 hours late. A few days later we started to smell gas. National grid came out and said the stove wasn't connected properly causing it to leak gas. It took about 6 months but jack finally refunded the cost. I would not use this company again.

Deirdre M.

Called this company when I had no heat/hot water because they were local. They were responsive and came by that day. BUT he charged me $500 for a new thermostat that took 5 minutes to install and didn't fix the problem. I still had no heat or hot water. When I called them back he said he would come by again. But he didn't show and never called. No way to run a business.

J K.

Zero stars if I could. Set appointment for 10 AM received a call that he was running behind and would meet me between 11 and noon. never showed up called and didn't return my call. It's a wonder he has any business at all. Thanks for wasting my time