Jack Ward & Sons Plumbing

Joan P.

I had a problem (not an emergency) with my toilet. I called at 5:30p and they promised they would be out the next day. They were out, found out what the problem was, needed to get a specific part: Monday, mid morning Jack Ward Plumbing was there
The price I paid was over $100 less than one of those TV plumbers charged me 6 months earlier for the exact same issue on a different toilet I like the communication and s

Justin W.

So after cooling off from a terrible experience with these people I will just say. Save time and money and go with a different company. This company hires inept employees which can cause you more problems than you already have. Do your self a favor and choose any other company you can find.

John C.

This company was subcontracted to connect a new sink during a kitchen remodel. On their second trip To get the sink installed I was told that I might need a new garbage disposal if the proper fitting couldn't be found for the existing disposal. The plumber was at my home a total of 1.5 hours including the trip to Loews to get the part or the disposal. He returned and installed the new disposal. The retail price at Loews was $279 and I was charged $399 plus the labor time to go to Loews. Beware of this company charging retail price plus a mark up on the retail price plus their labor time to go buy parts at retail prices. Parts mark ups should never be on top of retail pricing.

Sandra B.

I wish I could attach photos to this review.
Apparently the $220 solution to water coming through the ceiling downstairs and my plumbing issue was a little caulk and a paper towel wedging a piece of trim in place because it ""wouldn't stay where it was supposed to for some reason"" instead of finding and fixing the reason it wouldn't stay in place.
Super cool.
Glad it took all day for me to earn the money I wasted on their visit.

Jeff S.

Had a great experience with this company. They were able to give me a quick quote and options to repair my water heater and replaced it super quick. Hope to never have another issue, but if I do, I'll call these guys again!

Amy D.

This was my second time to call upon Jack Ward & Sons Plumbing and they did not disappoint when my water heater started spewing water from a joint in the pipe leading to it. I called at 7:30 pm, the tech Steve Daniels called me back after a while letting me know he would call me when he finished the current job. Even though it was late, he called to say he was on the way and stayed until he was able to stop the leaking - almost 2 hours. It was hot but he stayed with it and I can't thank him enough so that I was able to turn my water back on.
I highly recommend Jack Ward & Sons!

Lj R.

I had a bad experience with this company but when I called to issue a complaint Maclean listened politely and refunded some of my money.

Amy K.

Highly recommend! Woke up this morning to see ""up through the ground a bubblin crude"", not black gold, but crystal clean water from a broken water main. I knew for certain that I would be days without water and it would cost a small fortune. I was wrong. Within hours, Andrew had the busted pipe repaired for a lot less than I anticipated. He left the area clean and clear! I could not be more thrilled with the service I received both on the phone (Tracy) and in person (Andrew)!
I would not hesitate to use them again (though I do hope I don't have to!)

Jb B.

JW&S is my go-to for plumbing services. I've used them on multiple occasions. They replaced my drainage pipes in my crawl space and also dug up and replaced my sewer line after it exploded under my house two weeks before Christmas in 2017. They fixed the problem, sewed some new grass, and had me back in working order in no time. Most recently they fixed some stems and pipes under two sinks. Fairly priced, very personable, and quick work. would highly recommend.

Gabby H.

I manage a small , independent store in Nashville and had a water leak on Saturday, December 22. I was able to call Jack Ward & Sons and have the problem fixed the next morning! They were willing to come out the same day, but at my request, we waited until the next morning. Steve did a wonderful job of repairing the leak. He even arrived 10 minutes early ! I highly recommend using them. I was so impressed at their work ethic and willingness to come out on a Sunday morning during the holidays. Thank you!