Jack Ward & Sons Plumbing

Jeff S.

Had a great experience with this company. They were able to give me a quick quote and options to repair my water heater and replaced it super quick. Hope to never have another issue, but if I do, I'll call these guys again!

Amy D.

This was my second time to call upon Jack Ward & Sons Plumbing and they did not disappoint when my water heater started spewing water from a joint in the pipe leading to it. I called at 7:30 pm, the tech Steve Daniels called me back after a while letting me know he would call me when he finished the current job. Even though it was late, he called to say he was on the way and stayed until he was able to stop the leaking - almost 2 hours. It was hot but he stayed with it and I can't thank him enough so that I was able to turn my water back on.
I highly recommend Jack Ward & Sons!

Lj R.

I had a bad experience with this company but when I called to issue a complaint Maclean listened politely and refunded some of my money.

Amy K.

Highly recommend! Woke up this morning to see ""up through the ground a bubblin crude"", not black gold, but crystal clean water from a broken water main. I knew for certain that I would be days without water and it would cost a small fortune. I was wrong. Within hours, Andrew had the busted pipe repaired for a lot less than I anticipated. He left the area clean and clear! I could not be more thrilled with the service I received both on the phone (Tracy) and in person (Andrew)!
I would not hesitate to use them again (though I do hope I don't have to!)

Jb B.

JW&S is my go-to for plumbing services. I've used them on multiple occasions. They replaced my drainage pipes in my crawl space and also dug up and replaced my sewer line after it exploded under my house two weeks before Christmas in 2017. They fixed the problem, sewed some new grass, and had me back in working order in no time. Most recently they fixed some stems and pipes under two sinks. Fairly priced, very personable, and quick work. would highly recommend.

Gabby H.

I manage a small , independent store in Nashville and had a water leak on Saturday, December 22. I was able to call Jack Ward & Sons and have the problem fixed the next morning! They were willing to come out the same day, but at my request, we waited until the next morning. Steve did a wonderful job of repairing the leak. He even arrived 10 minutes early ! I highly recommend using them. I was so impressed at their work ethic and willingness to come out on a Sunday morning during the holidays. Thank you!

Evan P.

The water heater on our new house started leaking and we called Jack Ward to come take a look. Buddy, the plumber who came out, was knowledgeable, experienced and was able to diagnose that it needed to be replaced. In addition to replacing it, he took us through some other basics of our houses plumbing. From booking the appointment to the final billing, they made a pain in the butt process very manageable.

Angie P.

I called Jack Ward & Sons because there was water pouring from underneath our kitchen sink in our new-build home our second evening in the house and the builder-supplied warranty plumber was not answering his phone. One of their guys (I wish I could remember his name!) called me back within minutes. He made it very clear he was happy to come out for an emergency call; however, he gave me a few things to look for to see if it was something we could handle on our own and avoid the expense. With his help, I figured out the source and determined I was likely going to be able to fix the issue myself, at least until the builder could address. He was even kind enough to call me back later that evening to ensure everything was good and we didn't need him to come out. I so appreciated his help as he really saved us a chunk of money! We had used the company once before for a minor clog in our rental and I'll be sure to call them for any future plumbing needs. They did good and reasonably priced work. Seems to be a great and honest company from all of our experiences.

Amber T.

Derek came to take care of an issue that had been plaguing me for weeks. I was afraid that the service would not only be costly but time consuming. Derek was pleasant, timely in his work and solved the issue effortlessly. He also provided me with insight for preventive maintenance. I will certainly call Jack Ward and Sons should I have any issues in the future.

A.T. 3/7/2018

John B.

I called them and they said they were going to dispatch someone out on the field. Never heard anything from them after. I even called back twice and the call center had no clue what was going on.