J.W. Freeman Plumbing

Rick F.

James showed up on time, completed the sink replacement in short order(1 hour) and was under quoted price. Always a good experience with Freeman Plumbing.

Christine R.

We just moved to Gainesville and we are so happy that we were referred to J W. Freeman. The quality of work is excellent on both jobs that we hired them for. Most recently, we had David and Joel out to repair a leak in our kitchen faucet. Both men were pleasant, professional and patient while I contacted my husband for more information. David went the extra mile and emptied out the water for me that I had been collecting in a basin. I was dumping the leaking water into a larger basin so that I could take it to another sink later. I was watching my grandbaby and didn't want to leave the room to use the other sink. He did this without being asked. In addition, the communication with the company through BJ Dose was excellent. I plan on using them again when we decide to remodel our bathroom. This is a well run company.

Margo M.

We live in a rural area so that fact that JW Freeman would travel to us was a great start. I received outstanding service for the replacement of my garbage disposal starting from my initial phone call and ending with an informative, professional visit by David. I always like to learn about things, and David provided me great information about the lifespan of a garbage disposal, the maintenance of my new unit and the company's approach to service. All told, I could not be happier! Thank you, David and JW Freeman...we will call you with our next plumbing need.

Tim R.

J.W. Freeman is by far the best plumbing company that I have used in the 29 years living in Gainesville. They are professional, efficient, provide excellent work and reasonably priced. All of the plumbers sent out to our house were high caliber people. David, Joe, Peter and others did a great job. Honest people.

Toni P.

Quality work & excellent customer service! They were always in communication - from quick response time, scheduling our work request in ASAP, email follow ups, and notifying us on their arrival. They were easy to work with, very friendly, and most of all did the work right! We are happy with our replaced & new water heater by Simon Justin. They completed our system with a pan & ball valve which we didn't have previously. No more issues with our hot water heaWe highly recommend them!

Mike H.

Excellent company, we've used JW Freeman before and have been pleased. If you are looking for a plumber, JW Freeman Plumbing is the company for you. Today, David was very courteous, professional, knowledgeable and efficient. He Identified the issue with my toilet and had it fixed quickly. The only Gainesville plumbing company I will use!

Don G.

I hired them to diagnose a problem in my sewer line. First they recommended a lot of expensive work that my regular trusted plumber (who could not do the work because he did not have digging equipment) advised me he was unnecessary. Then when I authorized just the necessary portion they failed to properly diagnose the problem so that after they replaced the piece of pipe for $1,300 I still had the same issue, then when I addressed it with them they blew me off and told me essentially to go F myself. They also charged me almost twice as much as another plumber told me he would've charged for the same work and, after stating in writing that I would not be required to pay for the camera scoping if I authorized the work, they attempted to charge me for the camera scoping and I had to argue with them.

Rick P.

I called JW Freeman Plumbing to reconnect the kitchen sink and install a new faucet and disposal after getting new counter tops. BJ called to say he was on his way at the scheduled time and after I showed him what I needed done, he proceeded to complete the job efficiently and completely. BJ was very polite, organized, and explained everything completely! He even looked at another remodel job I was considering and described what needed to be done and offered a no cost estimate when I was ready to proceed. The cost of the work today was extremely reasonable and BJ even made sure everything was drip free and working! If I could give more than 5 stars I would! Great job BJ and JW Freeman Plumbing! On 1/15/20 I had the inlet valve on my water heater fail which flooded my master bath, closet, and portion of my master bedroom. I caught it early which minimized the damage but still needed to repair the inlet valve. I called JW Freeman after 4pm, and after explaining my problem, they had someone here before 6pm. The repair was properly made using new brass fittings, Simon explaIned what he had to do, and all was completed in just a few minutes, and at a REASONABLE price! JW Freeman customer service is #1!

Ricky B.

So our pipes decided to start leaking as old pipes do. I did a quick search and found a surprising amount of plumbers near me, so I chose one and mistakenly called a different plumber. I reviewed that service already but after all those shenanigans I got into contact with J.W. Freeman. It was like night and day; the difference in customer service was astounding and honestly they brought me a whole lot of relief when I needed it most. First, they sent someone to check the situation out and give us an estimate. The plumber, BJ, showed up exactly when they said he would, which was amazing because I didn't have to waste my day waiting around for them. BJ really made me feel like we were a priority. He was very honest and gave us some very reassuring words that brought us some much needed peace of mind. They sent out another plumber, who came within a few days to fix our pipes as well as install a new water heater. The service was fast, non-intrusive, and, most importantly, was properly done. The pricing was very fair. But the did charge us a 3% up charge for paying with a credit card.

Noreen S.

AMAZING COMPANY! Our garage disposal was not working for what turned out to be a stupid reason (chicken bone was stuck in there). Took the gentleman, BJ, 2 minutes and everything was cleared. DID NOT CHARGE US A THING. I recommend everyone to request services from here. J.W. Freeman Plumbing is officially my go to company when needed. God bless you BJ.