J.T. Plumbing Services

Joanne S.

Called to get an estimate for resetting a toilet and was told they did not know how much it would cost. Paid the $79 fee to get an assessment and was told I needed a new toilet, which would either be $600 if we provided the toilet or $1200 if they provided the toilet. This was all determined without removing the toilet and simply assessing the water leaking from the base

Called another plumber who took off the toilet and determined it just needed to be reset.

The experience made me feel like JT Plumbers are dishonest and like others said - are outrageously expensive. In comparison, had I needed a new toilet the plumber I ended up working with provided estimates that were about half the price to replace a toilet compared to JT. They also said they could typically diagnose the problem and replace a part rather than the entire toilet.

Ryan P.

Horrible! One star is too much. I needed a pressure valve replaced on my water heater. They gave me an estimate for more than my water heater cost new! Highway robbery! Stay away, stay far, far away!

Gretchen H.

If there were a NO star rating JT Plumbing would get it. I had NO work done after Patrick came to diagnose our plumbing issue and quoted nearly triple the cost for a very simple repair job. Patrick says the repair would be ""about $1100 when his written amount was $1195 ( just five $ short of $1200, I got it done for 460 and it's perfect) He also tried to ""identify"" a 90 degree copper piece as ""possibly likely to fail soon"". Total BS, the color he claimed was leakage was actually slag from the copper line having been sweated on from original installation. Patrick then tried to claim the plumbing in our utility closet had ""barbed"" fittings that the previous plumbers must have messed up. Complete lie as all plumbing had been inspected prior to purchasing the home AND none had been changed or altered since we moved in!!! So.... Patrick only does quotes, then another team member would come to do the actual job. Patrick had to cut the drywall in the basement ceiling to find the leak, but had no tools to clean up the mess l. I had to provide a broom, dustpan & trash can AND do the cleanup after he left. Then a 3rd team would come to do water damage mitigation, replace the drywall and paint. He quoted $2200 for this part of the job. I got it done for less than $500 and it is perfect.
Strangest part was we called Action Plumbing, thought we were getting someone from Action Plumbing but JT Plumbing shows up and has no idea how they got the call when we called Action!?!??

Roger S.

Came promptly, but charged more than $660 for a half hour job with a small fitting. Ridiculous price. And could not get an invoice or receipt.
Recommend you find a more reasonably charging plumber service.

Abby G.

Save yourself the headache. We spent $250 for this company to fix a leak in our ceiling (directly under the water heater they installed) and they cut two holes in our ceiling, never identified the source of the leak, and still haven't repaired the two holes they made originally. My husband and I have called to schedule a technician 5 times over the last two months and no one has shown up. I even spoke directly with the manager, Rachel, to ensure a technician would show up and they still didn't come out after Rachel called me that day to confirm my appointment. Don't waste your time like we did.

Danna W.

This business is a price gouger. The owner told me over the phone he doesn't care about competitive pricing yet he states it on his web site as a value. He bases his pricing based on their high overhead, expensive trucks & business expenses. I called him out directly and told him I had 3 other big company Plumber / AC companies who all under bid him by double! on installing a light weight Reme Halo in 3 hours . We provided the device. 2 of the 3 companies I checked in with, after the fact unfortunately, install the device and include the labor cost for a total of : $1387, one other company in Denver charged $1,600 for the device and the labor. We paid JT:: $1,950.00 for labor ONLY!!! They know it's price gouging and continue to rip people off if they don't get bids in advance! Additionally the young tech left on his own to initiate our install left the furnace switch off so we had no AC over night!!! The senior tech and his 2 trainees after working 2 hours all stomped out to their trucks. I had to chase them down and ask if they were finished. The lead say 'yes'.
I had told him, I had talked to the owner. He acknowledged he knew that. I asked if he was coming back in to ? show me the work? He said 'no, you're fine just stay away from the blue light! $1,950.00 for labor & they refused to explain & show me the work upon completion. Stay away from this company and tell everyone you care about to stay away from JT Plumbing.
Price gouging, unprofessional, and they retaliate on you for calling them out on their price gouging, leaving us without AC service possibly intentionally and not reviewing the work before bolting to their trucks

Tierney M.

Beware. Tried to take advantage of a disabled housebound veteran who had mainline issues. I live in a huge house with my wife and 4 kids at home. After 3 times of having sewage back up a plumber apprentice (unsupervised) gave a 35-40k cost after saying that he was a master plumber and supervisor. Used a scare tactic to say if a temporary fix was made if it breaks again could cost upwards of 80k. Owner came out and said they could get fixed as a temp basis for about 15k and that we had orangeburg pipes that caused the issue. Since I have many health issues and need running water, my family and I went to stay at a hotel for 13 days while we tried to figure out how to come up with the money to repair it. The company did say I could finance the repair. My homeowners insurance would cover $10k of it, but any ""living expenses would deduct from the repair amount. We reached out to Veterans Groups and one of them said they needed 2 other estimates before they could help and the 2nd company said the issue was a root had caused part of the mainline to collapse and they could repair it for $9,964 and that there were no orangeburg pipes anywhere within the system. The 3rd company concurred with the 2nd, but was at $14k. We were finally able to get it fixed with the 2nd company and all but $500 (deductible) was covered. I paid JT Heating and air $985 for the initial clean outs (which didn't fix the issue), and then spend an additional almost $2.5k living at a hotel, using a laundromat, and having to eat out based on the attempted scam that was tried to be run. Luckily the Veteran group I talked to had me get the other estimates. After the fact I looked up the plumbers license and saw the ""master plumber"" supervisor just got a Plumbers Apprentice License in March 2023 according to Colorado's Licensing website. According to Colorado law, Plumber apprentices are supposed to be supervised onsite and not be sent alone.

Definitely a learning opportunity and I wont fall for it again. Some advice, when the plumber gets here ask to see their license credentials, make sure to get a 2nd, or 3rd opinion, and take time to think despite the emergency.

I contacted the company by email a week ago laying things out and asking for them to contact me via email for some kind of resolution. I have not heard back from them so I filed a complaint with the Plumber's License Board, Attorney General, BBB, yelp, Google, anywhere else they advertise, and will be hiring an attorney to go after them for what's allowable under Deceptive trade practice laws.

David G.

I've used this company twice - first, to clear a blocked drain on short notice and they did fine. Months later, I found out that my house had polyvinyl butride supply lines, which tend to fail. Based on the first experience, I called J.T. out to get an estimate. The guy they sent recommended insulated PEX and quoted me $4000. I saved up and called back a few months later to get them to do a complete replacement. Here's where the problem started. The first guy is gone, and his quote was too low, by $2000. So I went and pulled the trigger anyway after not being able to get another plumber to even get me an estimate. They took a few days to get the job done, fine. Final price was over $7000, but only the first section of hose bib line was replaced, and much of the insulation was left on the ground without being wrapped around the PEX. Part of this was my fault for not checking the work out more thoroughly right after completion. Lessons to be learned 1) get multiple estimates 2) check work thoroughly and communicate dissatisfaction promptly (I called them to discuss and their office manager would always call back when I was not available) 3) be tenacious about getting satisfaction. I admittedly gave up too easily. I feel bad for the next contractor I hire because I'm going to uncomfortably involved in the process.

Melissa M.

They responded right away. I called and they were there within 2 hours. Price was ridiculously high - $400 for a small leak and installation of probably $2-$5 worth of hardware. If it was a more reasonable number ($200) I would hire them again, but I will be searching else where.

Geordie S.

Do not use this company. I called for a simple issue that I did not have time to address. Tech showed up hours late with an iPad and no tools. He went through quote after quote before diagnosing the problem. I could tell it was just a sales job and told him I would get someone else to come out. Got another plumber out and simple fix cost me $125. JT pluming wanted me to agree to over $1000 before he even looked at the issue. Don't waste your time.