J.T. Plumbing Services

Chris C.

They price gouge!!! $630 to replace a garbage disposal!! The disposal costs $119 (probably less for them) so what am I paying $630 for? Plus you have to pay $59 just for them to come!! This company sucks

Corey B.

Under no circumstance should you use JT Plumbing, did not perform over half of the promised job of replacing my refuse pipes to the street and still demanded full payment. They ripped me off of thousands of dollars.
ID's incompetent plumber snaked an air conditioner pipe so forcefully that he blew out water that flooded three rooms, soaked the sheetrock, caused mold, and ruined carpeting in two of the rooms. This has cost me over $3,000 in repairs for new sheetrock and flooring. The company takes no responsibility.
You have been warned!! - The Beaver Family

Rolo T.

Steer clear. Hidden fee scam artists.
I wanted a couple of opinions / bids for an approximately 20k repair/restoration job. JT was one of two plumbers selected from Home Advisor.
1. JT missed the confirmed appointment without notice on a Friday. Appointment was scheduled for noon with a window of an hour either way (11-1) at the request of JT. When no one showed I called at 1:30 and was told it was an internal miscommunication error on their part and rescheduled the appointment for the same time the next Friday.
2. The following Friday I received what appeared to be a spam call at about 8am from ""FEERT BEERT"" from a town 3 hours from my own. Voice mail indicated it was the plumber wanting to come by early. When I dialed the number I was connected to the JT switchboard who relay called the plumber and reconfirmed the appointment as scheduled for noon. (Somewhere between odd and unprofessional.)
3. The plumber arrived and after a cursory inspection asked ""how much was I prepared to spend today?"" Responding to my puzzled look he said that there was a $350 fee for them to use a camera to inspect the inside of a pipe. When I declined that, I was told there was a $250 fee for preparing a quote. I replied that the nature of the work was clearly explained to them when scheduling the appointment and that if fees were involved it should have been explained to me up front. If they wanted to give me an estimate fine, but that I wouldn't be paying any surprise fees today. Indicating that he would ""make a phone call"" the plumber headed back to his truck and returned about a half hour later with a quote. The icing on the cake? Wrapping up he asked how I wanted to handle the $59 ""dispatch fee""? At this point I just laughed and said not a chance, it was never disclosed, their own switch board recording indicates that their calls are recorded if they would like to listen, and that he could get who ever he needed to on the phone and I would explain why I wasn't paying. With a shrug he just gathered his things and left.
I should note that due to missing the first appointment, JT ended up being the second estimate. The first was from Tim at Peak Plumbing. Neither the camera nor the quote cost anything. A little more expensive for the job but on time, extremely professional, clear communication, and no surprise/hidden fees. That is who will be doing the work.

E S P.

I found my way to JT Plumbing only after getting a breathtaking bid from a well-known plumbing company here in town for extensive work on my sewer/wastewater line. Lucky me. Turns out that I actually didn't need all the work done that the other plumbing company advised. The folks at JT were (are) reasonable, personal, responsive, friendly, expert, and provided a much better solution at a very significant savings. They communicated well through the entire process and treated my property as though it were their own. I can't recommend JT too highly.

Jacob L.

Outrageous price to snake a drain. Charged over three times what the local competition charges. For one clogged drain they had to come out four separate times. The billing invoice did not match the work that was done. The technicians were friendly and courteous but the price was outrageous for the services completed. I would not recommend this company. Visit 1
Edit after Owner Response...
Hydro Jetting was never completed!!!
We chose the ""Good"" and with in eight hours of being snaked the drain backed up again causing more damage. So within 24 hours the drain was snaked a 2nd time. Visit 2
After calling and complaining about the initial $300 price the option to camera the drain and inspect was offered. Visit 3 and 4.

Kyle A.

Took advantage of my wife not knowing anything about plumbing and Overcharged. Would recommend finding different companies.

Mario C.

Shelbi was very responsive and accommodating. I'm so happy that I gave JT plumbing a shot. They really get the ball rolling and accommodated fairly quickly.

Mohammad K.

I called this company JT plumbing, the first one popping up on google ( must've paid big advertising money) to replace a PVC drain pipe and hook up a faucet water lines. They repair guy, I believe his name was Jason. He gave me a six hundred dollars estimate for a job that wouldn't take even an hour. These people are absolutely shameless. I asked him about his hourly rate, he said they don't work on an hourly base rate. I am a professor and never made more $60 an hour and this guy was telling me I had to pay for his knowledge like he had to solve a logarithmic formula write an algorithm to glue a pipe.
Watch a you tube video, spent $10 on part and fix it in less than an hour. I should've refused to give them the $39 dispatch fee, that's another scam

Joe M.

After a sudden freeze, our backflow preventer on the sprinkler feed line was leaking. I called JT plumbing and when they arrived, I had already bled the system down days earlier, they found that a little plastic internal component needed to be replaced. They said it would be $378.00. Being a homeowner that does most of my own repairs I knew this was apparent price gouging. The tech told me he had to buy the part at furgisson and come back. In the mean time, I called the company supervisor who instructed me that this was the price, that they do not have competitive pricing with other companies and that they pass the cost of their fleet vehicles, insurance and maintenance on to the consumer. Keep in mind, the tech showed up in a brand new lifted up truck....ultimately, the supervisor offered to drop it down $100 to $268 which is still outrageous. The tech left the house for what seemed like 10 min, definitely not enough time to go to the parts house, pulled out a box full of these ""plastic pieces"" walked over, put the plastic piece in, tightened the cap, had me turn the water on and charge the line. This cost me $268.00. You make your own assumptions.....

Tee K.

We Loved their help in the past, but today they were an hour late and the service and communication was lacking. The Service guy was friendly enough, but we may have a new plumber now that is more reliable.

They came too late for me to call anyone else. I had to call when they missed their service window and their text to announce their coming came after they actually arrived...poor communication today (1 hour past window when they did arrive).

The kicker is they did NOT have the part to fix the leak. Thus, I still have a leak. I called another service who was also highly rated and they beat their price by over 50%. $200 is real money. Just disappointed and hope it is just a one time bad experience.