J.T. Plumbing Services

Jessica S.

Took our money when the job wasn't even done! Total scammers! Would not recommend this company

Mike M.

400$ to snake a drain is extremely outrageous. Paid the 59$ drain consultant charge for them to leave. Purchased the equipment and solved the problem and it was still less expensive after the estimate and purchasing a snake

casha c.

Took advantage of me being a single woman! Charged $400 for a $7 part and 30-45 min of service. Asked to get a call back from a manager and they haven't called me back after 3 days.

Gary S.

As another person said, get a quote before the person comes out to your house. I was charged $59 for a two minute visit and was given a quote of $595 to run a snake through the sewer line about 10 feet. All the work was outside with a cleanout right up the line from where the blockage was. Probably a 30 minute job at the very most. Absolutely ridiculous pricing.

Diane B.

Be very careful to get a quote BEFORE you agree to have a $59 diagnostic call. My husband had to disconnect our garbage disposal to remove an obstruction. That was successful however due to recent back surgery he was unable to lift the disposal to reconnect it. I didn't need emergency service or diagnostics I told Jason exactly what needed to be done. He sent a rep the next business day afternoon. I wish Jason had at least informed me that their ""FLAT"" rate for 33 minutes in my home would be over $360!!! That is the most outrageous cost for a very simple procedure. He needed no parts or supplies. And his ""expert, experienced"" skills that Corbin justified this cost???- he didn't even do it correctly, someone has to come back!! They have a guarantee, but I only find a guarantee that it will hit the pocket book.

Chris C.

They price gouge!!! $630 to replace a garbage disposal!! The disposal costs $119 (probably less for them) so what am I paying $630 for? Plus you have to pay $59 just for them to come!! This company sucks

Corey B.

Under no circumstance should you use JT Plumbing, did not perform over half of the promised job of replacing my refuse pipes to the street and still demanded full payment. They ripped me off of thousands of dollars.
ID's incompetent plumber snaked an air conditioner pipe so forcefully that he blew out water that flooded three rooms, soaked the sheetrock, caused mold, and ruined carpeting in two of the rooms. This has cost me over $3,000 in repairs for new sheetrock and flooring. The company takes no responsibility.
You have been warned!! - The Beaver Family

Rolo T.

Steer clear. Hidden fee scam artists.
I wanted a couple of opinions / bids for an approximately 20k repair/restoration job. JT was one of two plumbers selected from Home Advisor.
1. JT missed the confirmed appointment without notice on a Friday. Appointment was scheduled for noon with a window of an hour either way (11-1) at the request of JT. When no one showed I called at 1:30 and was told it was an internal miscommunication error on their part and rescheduled the appointment for the same time the next Friday.
2. The following Friday I received what appeared to be a spam call at about 8am from ""FEERT BEERT"" from a town 3 hours from my own. Voice mail indicated it was the plumber wanting to come by early. When I dialed the number I was connected to the JT switchboard who relay called the plumber and reconfirmed the appointment as scheduled for noon. (Somewhere between odd and unprofessional.)
3. The plumber arrived and after a cursory inspection asked ""how much was I prepared to spend today?"" Responding to my puzzled look he said that there was a $350 fee for them to use a camera to inspect the inside of a pipe. When I declined that, I was told there was a $250 fee for preparing a quote. I replied that the nature of the work was clearly explained to them when scheduling the appointment and that if fees were involved it should have been explained to me up front. If they wanted to give me an estimate fine, but that I wouldn't be paying any surprise fees today. Indicating that he would ""make a phone call"" the plumber headed back to his truck and returned about a half hour later with a quote. The icing on the cake? Wrapping up he asked how I wanted to handle the $59 ""dispatch fee""? At this point I just laughed and said not a chance, it was never disclosed, their own switch board recording indicates that their calls are recorded if they would like to listen, and that he could get who ever he needed to on the phone and I would explain why I wasn't paying. With a shrug he just gathered his things and left.
I should note that due to missing the first appointment, JT ended up being the second estimate. The first was from Tim at Peak Plumbing. Neither the camera nor the quote cost anything. A little more expensive for the job but on time, extremely professional, clear communication, and no surprise/hidden fees. That is who will be doing the work.

E S P.

I found my way to JT Plumbing only after getting a breathtaking bid from a well-known plumbing company here in town for extensive work on my sewer/wastewater line. Lucky me. Turns out that I actually didn't need all the work done that the other plumbing company advised. The folks at JT were (are) reasonable, personal, responsive, friendly, expert, and provided a much better solution at a very significant savings. They communicated well through the entire process and treated my property as though it were their own. I can't recommend JT too highly.

Jacob L.

Outrageous price to snake a drain. Charged over three times what the local competition charges. For one clogged drain they had to come out four separate times. The billing invoice did not match the work that was done. The technicians were friendly and courteous but the price was outrageous for the services completed. I would not recommend this company. Visit 1
Edit after Owner Response...
Hydro Jetting was never completed!!!
We chose the ""Good"" and with in eight hours of being snaked the drain backed up again causing more damage. So within 24 hours the drain was snaked a 2nd time. Visit 2
After calling and complaining about the initial $300 price the option to camera the drain and inspect was offered. Visit 3 and 4.