J Stewart Sewerage & Drainage

Allison F.

We had a major pipe problem in our front yard. Bill, Terry and Marty did a great job in replacing the sewer pipes while attempting to limit our landscape damage in the area where the pipes had to be replaced. They were professional and very efficient in completing the work as quickly as possible. We would recommend them highly for your sewer issues.

Hannah M.

My landlord set up an appointment with J Stewart Sewerage to run the lines in our building because the entire unit had a foul smell coming from the pipes. The plumber never called me to confirm what time he would be here, and when he did arrive, he walked into my house while smoking a cigarette. I am allergic to smoke so this was a huge problem for me. Even if I weren't allergic, though, this just seems extremely rude to me to walk into a paying customer's home with a lit cigarette. When I asked him to put it out, he scoffed and walked outside. He and his coworker were here for about 45 minutes, and I have no idea what was completed. He told me to look at the receipt, which I did, but I told him it didn't make sense to me. It was just notes, not complete sentences explaining what was completed or what needs to be done next. I just asked him to please explain what was done to the landlord because I knew I wouldn't be able to do so. Also, there was no explanation or pricing breakdown on the bill, just a receipt with $175 at the bottom. If given the choice, I will not use this company again due to their lack of professionalism.

M T.

I was in the final stages of purchasing a house in Oak Park and the sellers wouldn't allow us to do a lateral inspection. John said he wouldn't buy a house without checking out the lateral so I insisted and the sellers eventually agreed. John's team inspected the lateral and said it looked great but advised it be rodded next year and a catch basin installed. The price quote for those things was great and the lateral inspection was $300. Well worth the peace of mind! Use these guys to check out the lateral before purchasing your next Oak Park home!

James C D.

The first plumber called couldn't find a plug and had us ready to tear up our basement floor. Victor, a polite, conscientious, and skilled technician from Roto Rooter not only found and cleared the blockage but stayed while a washer-load of laundry was processed to ensure the drain functioned properly. That kind of service is all too rare these days.

Pat D.

Got to my location much earlier than promised when another client cancelled. Cleaned out my catch basin for $175. Clean efficient work, provided useful input about how my catch basin is constructed and works, and how to maintain it in the future.

Leo S.

I was looking up plumbers and calling all of them because I have some pipe issues and since they have a 4 star I figured why not give them a call. So, I called, and the guy picks up the phone and before I could finish he hangs up on me rudely. I doubt they will provide any reasonably charged service either

Laura S.

Poor customer service, here's why. After I described the problem, the guy on the phone gave a long sigh and said, ""I'm all booked up for today so you're better off calling someone else."" Real nice. Thanks for even offering some suggestions. Have a nice day.

Adam F.

These guys are flat out thieves. Came by to replace a sump pump, but it turns out there was just a valve problem. After replacing the valve he raised his price to $450 for a simple valve. And also required me to go to the ATM to pay at least $300 in cash or it was going to cost even more. I was so put out by it that I had another plumber come by to look at what they did. They told me that the J. Stewart did was $100 job, and that these guys are known for the bait and switch.

J Stewart...or at least the guy who claims that he is John Stewart...until he tells you his name is Bill then the day later tells you his name is John, and then a day later he tells you his name is Bill...is about 400 lbs. He doesn't get out of the company truck but instead sends some guy into the house who just kinda mumbles. There is also a rookie on the team that seems like a nice guy but doesn't really know anything about plumbing

I have the receipt and would be happy to show this to you and testify for you if you ever plan to sue these jerks. Contact me at calodonn@yahoo.com if you need help. Do yourself a favor and find someone else who isn't a thief and who isn't skirting tax law.

Angel O.

Called J Stewart last week to make appointment for a clog kitchen sink and inspect catch basin. Plumber on line was probably working a job and told me he would call back which he did. Made an appointment for him to inspect plumbing for Friday June 1 between 9 and 12. I got a call from him around 12 stating he was running late and I told him we can reschedule appointment if it makes it better for him and made another appointment for Wednesday between 9 and 12. Plumber never came and did not have the common decency of calling me to let me know whether there were any issue with appointment. I would not hire this jerk even to clean my toilet.

Stu P.

Stewart Plumbing has been to my house about 5 times in the last two years after basement floodings. They rodded out the line, came back a year later, rodded out the line and then in the space of 3 months have been here 3 x with their ""camera"" which is old, black and white and shows just about nothing.

I constantly asked them what is the problem. They came up with answers like ""buy a power flush toilet, your line may be pitched....never the simple answer that your line is filled with tree roots which is what I saw when I had ""normal"" plumbers come by with a color camera that showed everything and they came up with the solution which is to put a clean out in the front yard. Stewart said I had tree roots, not from the camera but from the rodder the first time I used them.

They said their camera showed a elbow was off set. So for $600 dollars they dug up the basement floor and replaced an elbow that was perfectly fine, with no leakage as the sand around the elbow was dry. My contractor working on the house said I was ripped off. Stewart then said If I have any more backups in the next year he would do it for free. He was that confident that the elbow was the problem.

2 weeks later the basement is flooded and Stewart comes out and rods the line but asks to be paid because he says he found ""tampons"" on the end of the rodder and he ""doesn't do tampons"". No mention of tree roots.

So I told him that he said he would do it for free and Stewart says ""OK, but don't ever call me again"" and hangs up on me.

Additionally he was heard over a cell phone telling his worker ""tell him (me) to go ""f@k himself when I asked why he found no wet sand around the elbow he fixed.

Stewart is bad news.