J Rowe Plumbing

Alex G.

Highly recommend J Rowe, after looking online for a plumber that I felt I could trust I decided to try out J Rowe. I called them after 8:00 and Meshell actually answered me. She was professional and was able to make me an appointment for the next day. Then on the next day, she called and was able to get a plumber out to me sooner. Dillon was our plumber, no hassle and didn't try to up sell us additional things. He was also professional and respectful and got the job done fast and right. I will definitely spread the word for them.

Stan K.

I have used James Rowe Plumbing service as my go to team several times over the years and they have always been professional and provide top notch service. I continue to use them without hesitation.

Rex W.

My a/c was creating condensation and leaking on floor. I looked up air conditioning repair and talked with a lady and explained my problem. James Rowe came up on the web. I called them and explained my problem and they sent out a friendly young gentleman. He looked at my unit and said, "you need an a/c guy to look at this". I asked him what he was and he replied mainly plumbing. So I asked him did I just waist $99 and he said yes. They may be good at Plumbing I don't know but I would not call them for a/c repair. Rex Williams

Gary G.

My name is Gary Gordon. I had never used this company before nor had I heard of them. I just crossed my fingers and prayed. I was dealing with another company to help me with an unusual plumbing problem with my kitchen sink. I was told point blank that I needed to purchase a completely new faucet because of ONE small part. Of course I did want to. I called J. Rowe and they Jeremy. He and his assistant promptly diagnosed the problem. Jeremy took a picture of the broken part and sent it to his parts guy. Within the hour he had the part and installed it! He was fantastic! Needless to say that I was extremely pleased and relieved! Thanks to Jeremy and J. Rowe my New go to plumber. 5 plus stars.

Brian H.

Need to replace my water heater and their estimate was roughly $500 Marie than anyone else in the city. Please be aware!!!

Julie J.

Our hot water heater was leaking and we called J Rowe Plumbing to come out on a Sunday! Misti was excellent in scheduling my service and was a pleasure to speak with. Dillon and Jay were amazing. The showed us how our hot water heater 'died' and make a recommendation for a new unit. Still, on Sunday, they went back to their office, picked up the new hot water heater and had it installed and back up to code in no time. Both guys were very pleasant, professional and did an amazing job. I will definitely call them back for any plumbing needs.

EJ H.

J Rowe Plumbing recently replaced our hot water heater as well as plumbing for a shower stall redo. Our hot water heater location presented some challenges as it was surrounded by 3 walls that didn't leave room for the now required drain pan. They worked with us to figure out how to get the pan in without tearing down walls. Success!
The shower fixtures and installation were perfect.
All appointments were met on time. Customer service was excellent and the experience of working with them gratifying.

A M.

It was a terrible experience. I called after hours and advised them I already had someone out and already know I have a complex problem/clog that will require digging and going through the sewer line vs a quick fix with a snake. They said don't worry, they'll do whatever they have to in order to get the plumbing working tonight. Then they came over and charged me $99 to tell me that I have a complex problem/clog require digging up the sewer line which they couldn't do right then. I had to pay them to drive to my house and repeat what I told them when I called them to come out and do absolutely nothing else.

Larry B.

Please use caution when selecting this company for servicing your plumbing needs. They partially completed a job by removing my water closet a week ago because I was having new flooring replaced. When I contacted them this week to have them return to reinstall the closet, I asked what the total charge would be. How about over $400 initially. When I questioned why so high, it was reduced to $351. This was to remove a toilet...20 minutes at most leave and return at another date to reinstall it. Then, I asked Jeffery about the company warranty, as I was concerned if they would cover my flooring if the toilet leaked. He balked and said no he would not cover it. I then asked to have a written warranty for the services I would be paying for. I did not receive a favorable answer and he hung up. Later in the morning I received an email stating I owed them $156 for the initial service and that I had requested they not return to complete the job. This was a frivolous statement, I said no such thing. I will pay my $156 as I owe that, but this shady action and cost for his services are way over the top and needs to be heard by future clients.

Surgpsych ..

I called J Rowe to get a quote for a simple residential job. Their business truck is parked on the same road I live on, so that is why I called J Rowe and I figured it would be convenient for the plumber. The office secretary gave me time frames to schedule a plumber. The time frame was in the afternoon when I would be home from work. The day the plumber was scheduled to come, she called me 3 hours ahead of time saying that the plumber was ready to go to my home. I reminded her that I was at work and that I would obviously have to be home for the appointment. She was very insensitive and just told me, "Well the plumber is ready. Take it or leave it, otherwise we will reschedule" I told her how rude she was and that I was cancelling the appointment due to the unprofessionalism of her tone. I don't know the quality of workmanship that this company provides, but if they are hiring office staff that should be representatives of the company, steer clear!! There are many other plumbing companies that appreciate the business they receive.