J. R. Lane Plumbing Company

Dante J.

Thank you to Lane plumbing, they came through after I bought a new house and found out the sewer line was no good. They replaced my entire sewer line and did an amazing job at a very fair price.

Karen N.

We called numerous plumbers and no one could come out today except Lane plumbing. His guys arrived within a couple hours and were able to replace the problem with the leak in our hot water tank overflow valve. I am very thankful. Jimmy was very pleasant as well as Robert and Jerry who came out and solved our problem - at a reasonable rate.

Robert H.

If the star ratings had ""zero"" stars, I'd choose that one. Lane doesn't deserve one star. We had a burst pipe in our crawl space late last night. Water was gushing everywhere. Called Lane who advertises emergency services. Left a message twice. Never a call back. So much for emergency service!

Arvyette P.

TOO GREEDY FOR MONEY!!! THEY WILL CHEAT YOU - just like they CHEATED ME!!! Lane Plumbing came to my home for 2 concerns: my bathroom sinks & a rusted pipe under my foundation. The first 2 men who came could NOT fix the rusted pipe; they had to call in a 3rd man. My bathroom sinks turned out to be fine - just a little black gunk - enough to dirty a half paper towel. Still, they charged me $268 for the 10 minutes it took them to tell me the stopper was dirty & clean it for me. Then, I was charged $375.00 for the rusted pipe. I do not mind the charge for the rusted pipe. But I know that it was totally UNFAIR, UNETHICAL & DOWNRIGHT MEAN of Lane Plumbing to charge me the separate, completely outrageous charge of $268 when they KNEW that they hadn't done ONE THING to earn it!!! Lane Plumbing is GREEDY! They will spout all kind of nonsense about ""costs rising since the pandemic"". But those 2 men who came into my home KNOW that they CHEATED ME!!! It's better to go with a more reputable company which will stand by their work & be able to honestly validate WHY they're charging what they charge for the amount of time & expertise it took them to complete the job. YOU'LL BE SORRY if you go with Lane Plumbing! BELIEVE ME!!!

Rick D.

I called in the morning and spoke to Jim Lane. He was friendly and helpful. Nelson and Jerry came out that afternoon and took care of my issue within an hour! Very pleased with the service and the reasonable cost. Lane Plumbing will be my first call if I ever need any plumbing work done in the future!!

Hudson B.

Fine service, bad price.

I had Lane perform very minor plumbing work recently (I could have done it myself if I had seen it done before, will do it myself next time). Pros: easy to contact and discuss the issue, scheduling was easy, plumber was very nice and courteous.

Con: Lane charged by the ""job"" instead of by the hour. The work took the plumber under an hour, yet the job charge resulted in a labor rate that was over 3x the normal plumbing labor rate I'm used to, and I have used plumbers several times in the last few years. The plumber did a fine job, but not at a faster rate or better technique than others would have on this type of work. I would not hire a plumber who charges by the job again.

Robert G.

I called Lane Plumbing to set up an estimate for a small plumbing job (add a utility sink in garage and extra exterior spigots) and they said they could come in a few days and would call 30 mins prior. At the end of that week, the guy called saying they were busy and for me to call the office next week to set up another time. I did that, they said they'd call when on the way, and I never heard from them again. I understand actual plumbing issues are more important than estimates and additions, but at least have the courtesy to call your customers and let them know the status. Judging by the fact that they charge $100+ to do an estimate (that will be credited if they do the work), that the lady in the office asked if I wanted them to refer another company to do the work, and that they didn't bother to ever come tells me that this company is only interested in large ($$$$) jobs and not small customers. Good to know!

TJ L.

Nobody wants to have to call some people. Plumbers are usually on that list. After finding a long standing leak around the bottom of my kitchen drain, I started looking at reviews and making phone calls. I left 2 messages with other plumbers before getting to Mr Lane who answered the phone live. After reading other reviews it's what I expected. And it's good for business. We talked about my problem, chit chatted about this and about that, he slipped me a ball park figure, told me his guys would come out the next day, not at a set time, but they'd call first. I got the call at 4:30. The lead plumber and his assistant whipped in, got to work and whipped out, check in hand, 30 minutes later. The younger plumber did wear a mask and was personable and clear when explaining the bill. The older plumber, all business, had his head under the sink almost the whole time. Problem solved. In this new world of remote working, not having a set time to show up wasn't a huge deal. But I work retail as well, and not having a set show up time could be a problem some days. Oh, and I'm still waiting for the other 2 plumbers to return my call.

Shane C.

They did a very thorough and professional job installing a hot water heater, all up to code and for a fair price. Would easily use again.

Cristina L.

We had a clogged kitchen drain that seemed to come out of no where. We hired a plumber on Thumbtack who wasn't able to fix it. Paid that guy $15 for his time, and then called Lane Plumbing. They sent someone over the next morning.

The day I called, the owner spoke to me on the phone for at least 15 minutes trying to diagnose our issue and then just talking to me about his experience. He was a super friendly guy. I felt comfortable going forward with Lane Plumbing based on that conversation.

The plumber who came by did a fantastic job. He was here for an hour, maybe more; this was an intense clogging situation apparently! He was sweating up a storm, but insisted through it all that he'd get it fixed. And he did!

I subtracted a star because when he removed the P trap, he didn't have a bucket underneath so we had a pretty good amount of water fall in the cabinets. He didn't seem to care to protect the cabinet, so needless to say it was a slight mess. We cleaned up after he left.

That said, we hired em for the job and they did it, so I'm satisfied!