J & K Plumbing

Beth P.

We went through our Home Warranty Company & this is who they recommend.
Horrible! Took 2 days or more to return our call on a plumping leak. When they came, totally misdiagnosed. Still awaiting a call back from them to fix the problem our handyman discovered. Hoping in the end J & K will stand up & do the right thing!

Staci E.

Shower faucet needed a new cartridge. AHS assigned J and K after hours on Thursday. Called early Friday morning, came out early Friday afternoon. Fixed the problem, in and out in under 15 minutes. Wore gloves & masks, were polite and courteous, cleaned up and left things in perfect condition. Thanks Dustin and Beau!

Shannon T.

I've used J & K a few times through my home warranty. They have been responsive, courteous, and professional each time. I have never had an issue, and they get the job done.

R S.

Guy comes in to replace ice maker water valve on the wall behind refrigerator and advises my 98 lb wife that he not supposed to move refrigerators, he is an average size man so anyway she struggles to do it and he did help at the end. Job quality is a 2 out of 5. apparently this guy did not bring the proper tools as evidence from the beat up nut on the new valve.

Crystal B.

DO NOT CALL J&K PLUMBING FOR ANYTHING!!!!!!! Unfortunately, since we are renters and our homeowner has an American Home Shield warranty our leaking bathroom faucet was sent to J&K Plumbing for repair. Our work order was submitted on 5/6 and we were told by our property manager that J&K Plumbing would contact us within 24 hours to schedule an appt. After waiting 24 hours I called J&K Plumbing to schedule the appt. The woman (who is obviously a 1 woman show in the office) told me that the "scheduler" would be calling me soon. At approximately 5pm on 5/8 the same woman with J&K Plumbing called me to schedule an appt. for the following day. Two plumbers came to our house to evaluate the leak and advised me that they would have to order a part. After waiting and waiting and waiting I finally reached out to the property manager again to find out why the plumber had not contacted us to complete the repair. At that time I find out that the J&K Plumbing had told the property manager that the repair had already been completed. After another call to J&K Plumbing by our property manager we are told that the part was ordered and we would be contacted very soon to schedule the repair. Today is 6/7 and I have yet to be contacted to have the sink repaired. The receptionist at J&K Plumbing continues to tell me that the part could take 4-6 weeks to come in... I am sorry but when Amazon and several other companies can ship in 2 days 4-6 weeks for a replacement part is NOT acceptable. Sadly it appears that this is par for the course for this company.

John W.

This is the worst company to do business with. America Home Sheild (AHS) has this company as their main vendor for plumbing. Don't do business with AHS or J&K Plumbing. I don't recommend AHS or this plumbing company J&K. They took 4 days to call me back and another 3 days to send a report to AHS. AHS called back after 8 days and refused to pay for the repairs said that it is a pre-existing condition. I did not see this in the contract.

Jim R.

J and K have been to my home a number of times over several years. They are prompt, courteous, and professional. They get the job done fast. I recommend that you use them for all of your plumbing needs.

Karen K.

The WORST company I have ever dealt with. They were racist. They did not want to talk to my mother in law that spoke a bit of English. He didn't even want to hear her as she was trying to tell him I'm one minute away. I stopped his van outside and he didn't even want to give me the time of day. I called the office and they said you are in US and need to speak English. If that is a prerequisite, they need to communicate that ahead of time. They don't dare because that will go on there record. WHAT A SHAME!

D V.

Worst company every . American Home Shield send them. Has 2 leaks in the ceiling was told water is falling in the floor and its going through the ceiling. Huge spots on the ceiling plumbers tells he I dont see wheres its leaking. What a scam all they want is there $75 service call fee and will not fix anything.

Deanna B.

If I could give a zero rating I would. Two trips with little effort and a second trip with blame cast in my direction because the technician did not fix it the first trip. I was told that after less than 8 mins in my home that my daughter needed to close her shower curtain better (no water on the floor as the leak is occurring in my downstairs ceiling and light fixture). This resulted in further and much more significant damage because of course it was not the shower curtain that was the problem. The office staff, Cody specifically, was rude and informed me that they would not be fixing my leak because I was rude.