J & K Plumbing

Matty M.

The worst company I have ever dealt with whether it be plumbing or any other service provider. Our home insurance assigned them. I call to schedule and the response is that they haven't had time to look at tickets. It takes them 6 hours to call. I call back and am left on hold for 15 minutes. I call back and they ask me about issue AGAIN. They put me on hold again. I wait, wiait, wait. They come one the phone seamingly talking to each other and hang up. I call back again letting them know they hung up. They're response? You hung up on us which I did not. BLAME THE CUSTOMER FOR THEIR VERY POOR CUSTOMER SERVICE. I finally get an appointment which is 5 days from service request. They then call back to say (believe it or not) that they are cancelling since I am not happy with their customer service. So life must be good for J&K that they can pick and choose their customers that they abuse. Just not good for the customers.

Armando P.

Problem Solved in 15 mins, and explained how to better taje care of the equipmen. Very Satisfied overall

Karin N.

If I could give them zero stars I would. I had to do deal with them because of AHS. Not only were they completely inefficient, the woman I spoke to is rude and unhelpful. She laughed when I told her I would write them a bad a review. Please do not waste your time dealing with them. The worst experience I have ever had!!

Todd F.

If you are a customer of American Home Shield do not let these guys near your home. They don't care about fixing your problem. They are only interested in collecting their $100 from AHS and moving on. To avoid replacing our rusted out water heater they concocted a story that a roof leak caused the water heater to fail. Of course, AHS denied the claim. There was no roof leak. The plumber who replaced the WH laughed at their diagnosis and said there was absolutely no evidence of a roof leak. He even wrote it in his report. Bottom of the barrel.

Page G.

Had to deal with them through my landlord who filed and AHS warranty claim. Took 48 hours to schedule someone just to LOOK at my busted hot water heater.

After the tech looked at the heater and determined it, surprise, it was busted he said it would be 48 hours before AHS determined if they would replace it.

Absolutely absurd...they know it's broken, it needs to be replaced, we are in the middle of a pandemic, and I cannot properly bathe my child.

I guess global viral outbreaks don't bump up priority!!

Gibson M.

Jake from J&K Plumbing did an awesome job. He was courteous and respectful. He explained the problems going on and recommended solutions. He fixed the faucet leak and the stoppages we had with ease. I highly recommend Jake.

Shane V.

Zero stars
Guys came out to fix our toilets through our home warranty company and all they had were lies. Told us our pressure reading was to high about 110. Told us there is nothing they could do. We had the city come out and check the pressure and our pressure was perfect ( reading 70 inside and outside the house).The city told us it would be impossible for it to be that high unless we live like right next to a water tower. This company either has no clue what they are doing or just like to scam people. Looking at all these bad reviews I don't know why they are still in business.

Stay away from this company....

Bill W.

J&K is awesome. If you have read a bad review, don't believe it. Kathy went above and beyond to help me out and Jake showed up, knew what the issue was and had it fixed before I could turn around. Super nice folks with great service! I cannot say enough good things about J&K!!!!

Shibashis G.

Unfortunately there is no negative or Zero stars on Yelp which is what a company like this deserves.
In short, they are rude, unprofessional, liars and their main approach is to not do the job assigned to them and the once they did were of such inferior quality that we needed to hire a handyman to get them corrected. If your home warranty company assigns this contractor for your job please request them to assign another one.
They don't pick up the call when you call and leaving messages will not get them call you back either.
So please don't get any job done with them.

A H.

These people are CROOKS! I went through American Home Shield Warranty Company to schedule an appointment for a leak and these people called me and asked if they could be there in 15 minutes, to which I said no. I was at work and 15 minutes was not a reasonable amount of time. I told them I could be there in one hour. Well low and behold they sent someone in 15 minutes anyway "allegedly" and then said that they could not wait for me to arrive. They marked the job as completed and billed the warranty company. Based off of all of the other reviews, this place is a complete and total sham and needs to be reported to the attorney general.

I called in and spoke with an old woman that said her name is Kathy and she is the RUDEST person you will encounter. She is the person who does the scheduling and seems to be a major player in this fraudulent business. Do yourself a favor and RUN far away from this company. They need to be OUT OF BUSINESS and in jail from all of the reports of scamming people!