J Joyce Plumbing & Heating

Edward S.

I had him come into my house to install a dishwasher and didn't want to install it he said,""Who told you that I was going to do that"" ? I never would let him in if he wasn't going to install it this common sense. But to make matters worse he then want to see a PVC pipe that Plumber John Counts installed and said he installed it backwards. I knew he was lying about it because he had John Counts in his phone. J Joyce thought I was going to believe it so that he could make better money installing a PVC pipe again that John Counts installed properly. J Joyce is a crook and anyone who hires him is going to get robbed .

Chuck L.

After another plumber installed a new hot water heater, my furnace stopped working. I called them and they said that they didn't do HVAC work and recommended Joyce. After repeated calls the guy came by and told me that I would have to replace the furnace, that it was too old. I saved money for several months and had to rely on electric heaters to keep from freezing. After three months I thought I had enough money to buy a new furnace. I started looking online to see what my options might be. They an also had some trouble shooting things to look at before buying a new unit. After running up my electric bill, I opened the furnace to look at the possible trouble spots and realized that the pilot had gone out and nervously relit it. When the hot water heater was replaced they shut off the gas. The thermal couple had worked and the furnace had shut down. Neither company had even bothered to take a look at the furnace. After the pilot was relit, the furnace is fine. I am very disappointed with the company its performance and attitude. With all the flooding lately I understand how busy plumbers are, but this would have been a 10 minute fix, had they looked. I definitely do not recommend this company. I was cold for months because the boss didn't take the time to even look at the problem.

Bee C.

Absolutely love them they replaced our furnace and our garbage disposal. Love the work they do!

Dineen G.

Our pipes burst in our basement and the whole network of pipes had to be replaced. It was a Friday of a long holiday weekend and we had no running water, toilets, sinks, etc.

We called J. Joyce Plumbing and they had a TEAM of guys at our house within the hour! They cut put all the original cast iron pipes and replaced all with PVC pipes in a matter of a few short hours.

The team was courteous, professional and we had water. They could have made us wait until the Tuesday after the long weekend, but they took care of us immediately because they have COMPASSION! So happy to find plumbers WE CAN COUNT ON to show up and do the job right!

Annavonh P.

We moved to Warwick four years ago. It was convenient to have a plumber down the road from us. Heard nothing but good reviews. They replaced our heating system when we first moved in. They used to do great work but unfortunately, the workers give the business a bad rep.

Instead of owning up to their mistakes or doing their job thoroughly, they love love love to blame the us (the owners of the house).
They love to tell us that we are the reason why our heat isn't working or that we touch the heating system and it's the reason why our hot water all of a sudden doesn't work.

Why would we purposely touch a heating system just for us to end up with no hot water or heat? What purpose does that serve us as owners of a home? Who wants to sleep through the night in the cold with a six month old baby in the house voluntarily?

Not I! No one has ever touched that heating system other than the workers from J . JOYCE!

We've had them come in twice this week and all they did was come in the house and walk right out. Tell us, ""It's fixed. Should be working in a few."" Just to end up not working.

The owner of the business cares (met him twice or so) but he definitely needs to check up on his workers to see the kind of work they do and to have them check their tone and attitude when they speak to their customers. It's ridiculous!

Karen S.

Horrible customer service and in top of the owner changed the price halfway the work. They're super expensive and took four weeks for them to comeback to finish the job. Careless and like to take advantage of their clients.

Jiggity J.

They helped me out in a pinch. It's a small business so they are doing the best they can to deal with Covid. It's also a very busy time of year in the HVAC industry. They came out within 24 hrs of my call. Very knowledgeable, able to diagnose and fix my gas furnace within minutes. Fair price for the service call. I'm very thankful as It would've been a cold night without their help. This is my 2nd time doing business with them and I will continue to do so.

Jessica Q.

Highly recommend! We just moved into a new house and our furnace started leaking over the weekend! He came out himself first thing Monday morning and got it up and running for us! Will be using them from now on!

Rick R.

J Joyce Plumbing is probably the worst plumbers I've ever had. They came to my house to connect a new kitchen sink, replace an anti- sweat valve and repair two toilets. After they left, the kitchen sink drain was leaking underneath at the trap, plumbers putty was oozing out from the drain inside the sink, the water was too warm in the toilets causing condensation on the lid and is dripping on the floor and hot water comes out of the cold taps on the kitchen sink temporarily when first turned on. What?????!
They came back the next day and fixed the leaking drain in the kitchen and tried to adjust the anti sweat valve and said the water should cool off.
After many phone calls I got them to come back a third time and look at the anti sweat valve again. They tried to adjust it further but could not and then insisted that the water temperature was fine. 120 degree water in your toilet is not
only incorrect it causes other problems as described above. They insist that the valve is fine for my application and they don't know what a residential anti sweat valve looks like. The one they installed is for a boiler and only has a adjustment range of 120-160 degrees. Too warm for a residential toilet. I wouldn't recommend that you have them do any work in your house.

Suzanne M.

They can to my house gave me an estimate and took my $85.00 Then when I called to have the work done they never called back