J Joyce Plumbing & Heating

Bee C.

Absolutely love them they replaced our furnace and our garbage disposal. Love the work they do!

Dineen G.

Our pipes burst in our basement and the whole network of pipes had to be replaced. It was a Friday of a long holiday weekend and we had no running water, toilets, sinks, etc.

We called J. Joyce Plumbing and they had a TEAM of guys at our house within the hour! They cut put all the original cast iron pipes and replaced all with PVC pipes in a matter of a few short hours.

The team was courteous, professional and we had water. They could have made us wait until the Tuesday after the long weekend, but they took care of us immediately because they have COMPASSION! So happy to find plumbers WE CAN COUNT ON to show up and do the job right!

Annavonh P.

We moved to Warwick four years ago. It was convenient to have a plumber down the road from us. Heard nothing but good reviews. They replaced our heating system when we first moved in. They used to do great work but unfortunately, the workers give the business a bad rep.

Instead of owning up to their mistakes or doing their job thoroughly, they love love love to blame the us (the owners of the house).
They love to tell us that we are the reason why our heat isn't working or that we touch the heating system and it's the reason why our hot water all of a sudden doesn't work.

Why would we purposely touch a heating system just for us to end up with no hot water or heat? What purpose does that serve us as owners of a home? Who wants to sleep through the night in the cold with a six month old baby in the house voluntarily?

Not I! No one has ever touched that heating system other than the workers from J . JOYCE!

We've had them come in twice this week and all they did was come in the house and walk right out. Tell us, ""It's fixed. Should be working in a few."" Just to end up not working.

The owner of the business cares (met him twice or so) but he definitely needs to check up on his workers to see the kind of work they do and to have them check their tone and attitude when they speak to their customers. It's ridiculous!

Karen S.

Horrible customer service and in top of the owner changed the price halfway the work. They're super expensive and took four weeks for them to comeback to finish the job. Careless and like to take advantage of their clients.

Jiggity J.

They helped me out in a pinch. It's a small business so they are doing the best they can to deal with Covid. It's also a very busy time of year in the HVAC industry. They came out within 24 hrs of my call. Very knowledgeable, able to diagnose and fix my gas furnace within minutes. Fair price for the service call. I'm very thankful as It would've been a cold night without their help. This is my 2nd time doing business with them and I will continue to do so.

Jessica Q.

Highly recommend! We just moved into a new house and our furnace started leaking over the weekend! He came out himself first thing Monday morning and got it up and running for us! Will be using them from now on!

Rick R.

J Joyce Plumbing is probably the worst plumbers I've ever had. They came to my house to connect a new kitchen sink, replace an anti- sweat valve and repair two toilets. After they left, the kitchen sink drain was leaking underneath at the trap, plumbers putty was oozing out from the drain inside the sink, the water was too warm in the toilets causing condensation on the lid and is dripping on the floor and hot water comes out of the cold taps on the kitchen sink temporarily when first turned on. What?????!
They came back the next day and fixed the leaking drain in the kitchen and tried to adjust the anti sweat valve and said the water should cool off.
After many phone calls I got them to come back a third time and look at the anti sweat valve again. They tried to adjust it further but could not and then insisted that the water temperature was fine. 120 degree water in your toilet is not
only incorrect it causes other problems as described above. They insist that the valve is fine for my application and they don't know what a residential anti sweat valve looks like. The one they installed is for a boiler and only has a adjustment range of 120-160 degrees. Too warm for a residential toilet. I wouldn't recommend that you have them do any work in your house.

Suzanne M.

They can to my house gave me an estimate and took my $85.00 Then when I called to have the work done they never called back

Bill S.

I would not recommend. They were supposed to come back to hook up gas line connectors for 2 appliances as part of price I paid. I wanted Joe Joyce to write that on the paid bill. He said that ""my word is good and my name is on the truck"".
I contacted them numerous times about coming out to finish the work. There was always an excuse why they could not come out to complete the work. The office manager gave me Joe's number. I called him. He told me that he did that ""kind of side work on Saturdays"". He told me to call back during the week and he would come out on Saturday.
I called him on Wednesday to ask about completing the work that Saturday. He told me he had no idea what I was talking about and to call his brother. He was abrupt and nasty on the phone. I called and left many messages for Jimmy with no response.
I finally reached the office manager about the situation with Joe. She said he gets that way and left a message for Jimmy to call me back. I never heard back from anyone. Not the way to run a business!

Mike P.

Highly recommend. My old cast iron waste pipe in the wall was leaking. Joe and Taylor came out and raced a rotted section, but the discovered it was rotted higher up, so they tore into more wall and were able to reach the bad section. They charged a reasonable amount for the time and work they put in. I'll definitely call them again for any future work.