J Eaton Plumbing & Heating

Paula K.

I wish I would have looked at reviews before trying to hire this company. I called a month and a half before I needed the work done and scheduled service, they then proceeded to not only disregard the schedule and not show up but they also do not call to let me know that they are not going to be doing the service on the day that was scheduled. The following week I called to ask why there was a no-show no call giving them the benefit of the doubt and they reschedule me for another three weeks out even though it was their mistake the first time. At this point it's been over two months and I received another call saying that their mistaken and once again and they can no longer provide any of the service and will not be coming out during their schedule appointment. I now have a kitchen install that is on hold because I have to find another company last minute who can complete the work.
this company was unprofessional and I would not recommend them for any service.

C K.

If I could pick zero stars I would!

My washing machine was backed up and water was leaking from the drain.

the plumber came to my home- messed around with the washing machine- told me he made a fix, but if it happens again he'll need to get into the pipes behind the wall of the washer.

He left charging me $290.

I started a wash after he left and the leak was even worse.

I called the office immediately and spoke w A woman in the office who made up excuses as to why the operation mgr wasn't in since he was the only one to speak with re: the crappy work.

I never heard back.

I called back this morning and was again blown off by The same office girl as on Friday early afternoon.

4 hours later I called back and spoke w another operator. An hour later a furious operation mgr- called back, refused to honor their 30 day warranty on work and refused to reimburse me- sharing that his guy said it was fixed and I'm being dishonest.

I filed a dispute w my cc company.

I found another plumber- Zoom plumbing- their tech worked for over an hour snd fixed the problem- never needing to go into the pipes in the wall.

DON'T EVER USE THIS COMPANY!!! The operation mgr asked for the paperwork from Zoom to ""prove to him that his employee did an unacceptable job"" and that ""he'd talk with me then"", but said nothing about reimbursing or honoring their warranty.

Today I shared the invoice from Zoom and Waltz continues to refuse to honor their warranty or reimbursement for their poor job and abrasive employees.

He shared his email, but shared a false email for his supervisor-

they stink!

Nic S.

We had a valve on the toilet that went bad and was constantly running. We called our landlord who sent out a super nice fella the next afternoon.
He calked and showed up within a 20 minute window of the expected time. He worked cleanly, quickly, and took the time to explain what was going on. He was professional as well as personable.
I would give a higher rating, but the woman who called us from the company to tell us of the appointment was just plain rude. No matter-she was not the one who fixed the problem.
All in all, we are happy with the result.

Bill F.

I can't understand all the negative reviews this company has received. I have used them several times for what I would classify as small jobs, but work that was needed that was causing a major inconvenience for me. The thing I like most about them is that they answer the phone immediately as opposed to just about every other plumbers whom I called who either do not return calls or return them weeks later. They tell you when they are coming and they show up when they said they would. I have always been satisfied 100% with their work and their workers are friendly and willing to explain what needs to be done. They're a little pricey, but theri service is timely.