J Drains Rooter Service

Cheryl V.

J Drains to the rescue, again!
I had a broken water line at my home around 5 p.m. on a Saturday -- water pouring down the driveway, but I didn't know the exact source. I called J Drains since I've used them in the past, and they dispatched someone right away. Frank came out and took a look around -- it was getting dark and it was raining, so we agreed that he could come back on Sunday morning to start digging. Frank set us up with some buckets of water, and shut everything off. Sunday morning, the crew arrived promptly at 9 and began work. It took a couple of hours to find the source of the broken line, but it was resolved the same day. I will always call Jason and J Drains for any plumbing issues, they're great!!

Laurie R.

Fantastic emergency service to replace and clean-up my sewer pipes...old pipes that rusted through was dumping grey water under the house. They replaced the pipe, pumped the water out and treated for the bacteria. Again, i would highly recommend using J Drains.

Dennis D.

Had the sewer back up Saturday. These guys were out , super professional and never stopped working. They worked for 3 days to clear our issue, talked through each phase and did a top notch job. Even with it being the weekend they were super friendly and kept at it.
Thanks guys for helping us out!

Nassar S.

I received a water bill that was 4x our usual monthly bill and called J Drains to come help diagnose the problem. Jason and his assistant did a couple tests and found that there was a leak outside the house. They considered digging up the main line but took a the extra time to explore the crawl space, which helped find the exact location of the leak, which turned out to be in our irrigation system.

Jason was super helpful, was straight forward with his pricing and explanation of the problem, and finished the job quickly despite running into additional complications related to previous shoddy plumbing work. His price was high but not unreasonable, and the fact that he was able to quickly and correctly diagnose the problem almost certainly ended up saving us money compared to working with someone who has less experience. I was especially appreciative that he was happy to explain things to me and answer questions despite me being relatively clueless about plumbing.

I'd recommend J Drains to others, especially for more complex work. Experienced and honest business owners.

Jayan P.

Jason Jnr. and Jason Snr. attended my property on time. Both totally professional and courteous. The job was a blocked toilet and sink in the main bedroom. Not only did they clear it but they replaced the wax ring and repaired everything with a 30 day warranty. Additionally they cleared a blocked sink in the adjacent bathroom. I recommend J Drains to you all!

Randy L.

[UPDATE] 3-months after my review the toilet started backing up again similar to how it first started. I called up J-Drains and they sent somebody who arrived about an hour later. He found that Angelo had not used piping sealant when they were fitted together and so he'd need to apply it to all the new work they performed. He was really apologetic and said there would be no charge as this is covered per their warranty. Performed the fix in about 2-3 hours and let me keep the new tarp he had bought which he used to lay down in the crawlspace during the job. I'd deduct 1/2-star if I could for the inconvenience, but he seemed genuinely concerned that they had done a poor job and had a nice attitude. It's been 9-months since then and no problems.

Isheng L.

Quick respond for a Sunday morning service request. No extra charges for extra works. Used 3 different ways to clear the clog from the street clean out port to the city main sewage line. Gave good advice for asking City Street and Sewage department for further cleaning. Could'nt ask for more.

Michele B.

I literally sent a message and Jason replied back within minutes! He asked if I needed someone tonight or if I could wait till tomorrow morning.. I mentioned tonight would be nice... sent my addy then Jason messaged me back saying tech will be here in a 1/2 hour! Great communication and quick... keep you posted on final review... so far, this company's customer service is on point!

Sally D.

J Drains does it all -- including changing flat tires for people in need! Frank from J Drains was at the gas station I pulled into with a flat tire. Since he was on-call, he had some time to help me. He was so kind, friendly, generous with his time and a pleasure to chat with while he changed my tire. Thank you so much! I will definitely call J Drains if I have any plumbing issues!

Matt R.

I called many plumbing companies an Friday after thanksgiving 2 answered, the first one wasn't able to send someone until Monday for a bathtub/shower faucet cartridge that I could not get out. The second one that answered was Jason from J Drains. He was busy and asked me to send a picture to help me fix this myself. He said I was on the right track and to keep working on it because he would be a couple of hours and if I removed the cartridge give him a call so he wouldn't have to come by. I finally gave up and waited for Jason to arrive and he worked until it was removed, installed the replacement I had purchased and all was done. I even asked him for a tip on my kitchen faucet which had low flow on the hot. Not only did he give the tip he did some investigating and found the problem at no extra charge. I am very happy with J Drains. If you need a plumber do not hesitate to call them.