J & D Plumbing & Heating

Dave S.

I had a leaky bathroom faucet and needed someone to come out on short notice. I called Diana (owner) at J&D Plumbing and had one of her plumbers come out the next day to fix it. It was done quickly and efficiently and all for a reasonable fee. Thank you J&D Plumbing!

Ereka S.

My kitchen sink was clogged up. I called J & D plumbing and received great service. Deanna was amazingly helpful. Larry came out he fixed the problem quickly. Larry was courteous and very professional. Thank you!

Georgie S.

I'm so happy I found this company online. Other companies advertised that their prices can't be beat which is simply not the case. J & D prices can't be beat. Robert and Deanna are polite and professional. I can attest that they go over and beyond when servicing my home. Robert noticed some things needed tightening and he was so on it. He took care of it. I'm very happy with my experience. If you want a fair price, looking for quality work with your plumbing, I invite you to give J & D Plumbing and Heating a try. Thank you.

Lisa K.

J & D Plumbing & Heating responded immediately to our request... Steve was very prompt and professional. We had him install a new disposal and sink faucet in our kitchen. After he fixed all that, he cleaned the area up, which I appreciate Thanks much!!!!

Kristen B.

Had Kory come out today to take a look at a water pressure and clanky pipe situation in our house. He arrived on time, explained the problem very thoroughly, was polite, and cleaned up everything afterwards. He made some recommendations about our ancient water heater and gave us a fair quote to replace it. He was in & out after solving the issue within 20 mins. I would definitely recommend J&D contractors.

Mary L.

This was my first time using J&D Plumbing and Heating and I was very pleased. I had two issues, a slow draining sink and a backed-up washer. Working with Diane to set up an appointment was easy. The technician arrived on time and was very thorough. He was diligent in making sure all issues were resolved before completing the job. He tested the washer several times. The cost for resolving both issues was quite reasonable. I will be using J&D Plumbing and Heating in the future and recommend you do, too.

Andrea D.

My husband tried to repair a leak under the sink, it got to be too much. I called J&D Plumbing and they came out right away. They not only fixed my sink, but we had just purchased a new dishwasher and they installed that. As I added more jobs to their list, they repaired them with no hesitation. I ended up asking them to repair the sink leak, install a dishwasher and move a gas line behind our new stove. The plumbers who came out were always on time and very friendly. Would highly recommend them to any of my friends and family...

Amy W.

If I could give zero stars, I would. I hired these guys because they are supposed to know the plumbing in my building. Their people don't know what they are doing and they do not provide any support for them when they run into problems.
1) The person they sent couldn't clear a drain. On his first visit, he couldn't get the drain clear. I called and had them come back out. They sent the same person again. He snaked the drain for another hour (between the 2 visits he has now snaked the drain for at least 3 hours). At the end of the hour, he said it wasn't working and he didn't know what to do.
2) He called and texted his boss (Steve) for advice, but his boss did not answer the phone or respond to voice mails or texts. He also called the building engineer who told him that snaking the drain should work and discouraged him from using chemical or cutting pipe.
3) Not knowing what to do he spent another hour doing the same thing he had already done for 3 hours that hadn't worked. He showed me that he was sending 30 ft of snake down the pipe and still not getting it clear (this would most likely put him beyond the plumbing associate with my individual unit which didn't really make sense).
4) Still not knowing what to do, he tried to get me to do the things that I had specifically heard the building engineer discourage him from doing and would guarantee him another visit to my property. I was not about to approve work that the engineer was not comfortable with.

At this point I have a no confidence in this company's ability to complete the task so I declined. I had already paid $400 for a plumber who didn't know what to do, couldn't get any support from his boss, wasted my time and money continuing to do something he knew wasn't working because he didn't know what, and never resolved the issue.

Kris B.

WORST EXPERIENCE EVER! One evening, our toilet in the master bathroom decided to get clogged and before we knew it, there was sewage coming out of the drain from the master shower. IT WAS HORRIBLE! The water continued to rise and overflow onto the tile and towards the bedroom carpet. We contacted J&D Plumbing because of their reviews and because they were available 24 hours. Bob arrived at our location 30-40 minutes after we called, and by that time the sewage/back up in the bathroom was terrible. He diagnosed the issue and said there was a block in the main sewage line, so he brought his equipment and began trying to clear the pipes. After about 15 minutes of work, the sewage began draining. Once he was done, he packed up his equipment and began heading back to his truck. I at least thought he would clean up after himself given the fact he just stepped in all the sewage and then walked through our living room floors. Nope! Not a care in the world and just walked out. No assistance with the bathroom or the mess he made. It was so bad that we had to contact a cleaning service to clean up the bathroom, but the next available appt. was on Monday (12/18/17). Keep in mind J&D Plumbing came on 12/12/17. WE DID NOT USE OUR BATHROOM the entire time because of the mess that was left. We have a 2nd bathroom that we were able to utilize during this time. Fast forward to Monday after the bathroom was cleaned. HOPING that the toilet was fixed, it was clearly was not. The water did not go down. Luckily there was no sewage coming from the drain at this time. We contacted J&D Plumbing to advise them of what happened and they stated they were busy, and could have someone out on Thursday. I was able to speak with Bob over the phone to discuss the issue and he stated if it's an issue with something we did, then there would be no charge, but if it was a toilet concern then we would be responsible for charges. I understood what he was saying. Thursday morning, we started hearing a bubbling sound from the toilet, before we knew it, BOOM! Sewage! Started coming out of the toilet and again all over the floor/carpet. Unbelievable! J&D Plumbing sent someone to ""diagnose"" the issue and when they arrived, the gentlemen stated ""I'm not going in there, it's full of shit"". Umm...okay.... He contacted his boss (Bob, which I later found out is the owner) and he stated that he would not be covering the repair/service under warranty because he stated ""YOU'RE A LIAR! I don't believe you! You definitely flushed something down the toilet"" Excuse me? WHAT?! NO! Regardless of the fact, if you really flushed the main line there wouldn't be a clog less than a week later. How can you tell your customer that? Very unprofessional! The plumber left and that was that. We do not recommend using J&D Plumbing!

We will be contacting the Better Business Bureau and The State Licensing Board regarding this situation.

Milt B.

Any service company/contractor is as good as its current roster of employees. They can and WILL change over time, sometimes short and sometimes longer. I've known the owners of this company since the early 80's and as a general contractor of now 47 years in the trades, I have some of my own ideas as to how to approach any problem. I always listen to the person who comes out to do the job before entering into any discussion I think might be pertinent. The point is that any company is only as good as its current staff.

So, I have a residential job going with sometimes as many as a dozen workers on site. There are bathroom facilities at the rear of the garage. One by one we removed fixtures from the other bathrooms leaving this one in service. The increased usage in this last bathroom revealed that it was a slow drain and there was a restriction that needed to be snaked.

The J & D plumber who showed up was less than interested in dialog than getting to work. Thing is he spent 2.5 hours on a simple rooter job most of what was removing a stubborn cleanout plug under a sink. I guess he thought that would get to the toilet. I was billed for broken drill bits and saw blade -- for use in brass??!! $7 for each item. I don't know where he gets his drill bits, but for 7 bucks ea. I hope they are mighty fine. (So why then did they break?) And since he apparently did not have a replacement plug on his truck, he charged me $15 for a 'test' plug (a temporary plug). These are $2.66 at Grainger.

Bottom line, the service did not fix the blockage and I had to call J & D early in the morning a couple days later for a redo. I never heard back that day until late in the day the same plumber shows up out of the blue, no call. He starts in by being defensive about the previous attempt and that he would have to charge me additionally for any work beyond the scope of the work he did the first time (missing the blockage). Then he blames the workers for how they use the toilet.

I sent him on his way and had another plumber come and do the work. Took this guy only long enough to remove the toilet itself (something I had requested in the first place) and get it all freed up. Since there was water coming out from under the toilet and flooding the floor all along, it really needed to be reset and initially it wasn't done by J & D.

Sure, things happen in all service businesses and it doesn't always go peachy keen. However, wholesale RUDENESS is totally inappropriate, especially in the face of failure. This whole fracas cost me $300 plus the fee for the guy that actually fixed the problem.

Up to you whether you need or want this kind of ""service.""