J Chase Plumbing & Drains

Chelsea B.

I would highly suggest you stay far away from these plumbers. Over the course of their work at our house they stole our tools (which we had to ask for them to return), tried to over-charge us without receipts to back-up the work, forgot to glue pipes together resulting in a huge kitchen tear-up (which they refused to fix claiming it wasn't their work), and left us with some major code violations that we now have to pay to fix because again, they are not taking responsibility. If you have any interest in having the work done right the first time call someone else. These guys lack integrity and left our house worse off then when they came.

Patrick S.

The owner and his step-son just left my house and did an awesome job. Both of our toilets and bath tubs were backing up and it was disgusting. I did all the husband stuff I could before I got mad and let my wife call somebody. J&J had good reviews so we called them around 6pm on a Saturday. They said it would take about an hour to get over to our house and 30 minutes later they showed up. The owner was a really nice guy, and walked around looked at everything and started walking me through the prices in a ""what if"" style: if he has to do this it would cost this much, if he has to go through the main there it will cost this. We started talking and when he learned I was military he thanked me for my service and gave me a discount. He told me about how his sons worked with him, and when one of his step sons showed up to help you could tell the family loves working with each other. They wre in and out in about an hour and a half it could have been 30 minutes but we talked outside in my front yard for a long time. It's nice meeting other people that enjoy working hard and earning an honest dollar.

Glenn E.

Honest, Helpful and Excellent Workmanship! Mr. Chase and Jason were very professional, friendly and genuine about the quality of work. The price was very reasonable, therefore if you are looking for plumbing work these are the folks. Efficient, fast and great service!

Chris-tal P.

They started out great, but ended up disappointing. The toilet in our bathroom started to backup while I was in the shower the other day. We had people coming in to stay with us in a few days so I called that night. They came over right away to look at the issue and suggested a snake or some sort of hydro cleaning. The next morning they arrived and tried the hydro cleaning, but water started coming out of the bathroom and kitchen sinks, so they stopped. Next they tried the snake but couldn't get past a certain spot of the pipe. They were very rough while using the snake and caused a slight crack in my bathroom wall.

When the hydro cleaning and snake did not work, they continued to investigate and discovered that the main line under the house was in bad shape and had holes in it. They said they could replace the 30 foot line for $2350. This seemed high, so I asked some questions but eventually agreed and they went to work. When I came home they said they discovered that most of the piping from the house to the sewer in the alley was also rusted through. They said that they could replace it for $5500. This is a huge amount so I told them I need to get another estimate. At that point they pressured me a bit and told me that it was going to back up again in a few days. I decided to risk it and try to get through the next few days since I had friends coming in. Once the guys from JJ Drain left that first day I discover that they left me quite a mess. Cigarette butts were littered across my lawn. They even threw an empty cigarette pack in my lawn. I also found some plastic gloves hanging from the roof and a few more pairs in various spots in the lawn. They used my hose to spray off, but didn't turn it off all the way. Unfortunately I didn't find this for several hours so I'm sure my water bill will be a nice surprise.

A few days later I get a new estimate to replace the piping in the yard. The estimate is $3000, almost half of the $5500 quote that JJ Drain & Sewer quoted me. At this point I know that I most likely got ripped off for the work they did under the house. Anyways, at least I didn't agree to do the $5500 of work. It sucks because now I'm in debt. Hopefully the plumbing work they did under the house holds up so I don't need to change this to 1 star.

Annette P.

Thank goodness for Yelp and J&J. I had some shower clogging issues at my house which I believe was related to other plumbing in my home. I got on Yelp saw the reviews from others and made a decision to go with J&J. I made the right decision.
The problem was determined, explained to me and fixed in a timely manner. The customer service was awesome and I truly appreciate that! Whenever I have an issue I will use these guys and will refer them to anyone who needs them.

Graham B.

Fast, friendly and much more reasonable than the other companies I had quote a hot water heater replacement. I will be using them again!! awesome.

Jennifer M.

These guys are great!! They came over quick, they're friendly, reasonably priced and they got the job done. What more could one ask for? I plan on using them for all of my plumbing needs.

Amber S.

I have used JJ Drain & Sewer twice now and can't recommend them enough. We had new countertops and sink installed and they hooked up the disposal and faucet and combined two drains to one. They were on-time, friendly, and fast! They charged me exactly what they quoted me as well (which was extremely reasonable compared to others I called). Will do business with them again! Thanks guys!

ANNIE B.

I love this company! I have used J & J three times in 3 years and I couldn't have been happier each time. They come out in emergencies and get done whatever needs to get done for a reasonable and honest price. They're not afraid of getting dirty. They are the only ones I will call for all my plumbing needs.

Mariah R.

My husband and I were very pleased with the service we received. They were very professional and friendly and got right to the job. And did an AWESOME job. And the best thing about this whole experience is we only paid what we were quoted at and no more. No hidden fees. Now that is service. We will be calling on them for any plumbing we need and will recommend the to our family and friends. We are now new client's.