J Chase Plumbing & Drains

ANNIE B.

I love this company! I have used J & J three times in 3 years and I couldn't have been happier each time. They come out in emergencies and get done whatever needs to get done for a reasonable and honest price. They're not afraid of getting dirty. They are the only ones I will call for all my plumbing needs.

Mariah R.

My husband and I were very pleased with the service we received. They were very professional and friendly and got right to the job. And did an AWESOME job. And the best thing about this whole experience is we only paid what we were quoted at and no more. No hidden fees. Now that is service. We will be calling on them for any plumbing we need and will recommend the to our family and friends. We are now new client's.

Emily W.

Called this morning because i have been having problems with low water pressure that i was almost positive was due to my water softner. I called to get an estimate for someone to come out and either service my water softener or put it in bypass. Gabriel told me that if it was due to the water softener putting it in bypass was simple and just a matter of turning the lever into bypass mode. Well i looked into it and watched some youtube videos, and whala...water pressure has been restored!! I really appreciated how he offered me assistance before even coming out here!! That a person that you want to do business with. Thanks Gabriel!! Any plumbing issues tha i can't figure out on my own, I will definitely be calling you!

Jason D.

Great service. I called on Thanksgiving weekend my rental unit in El Cajon had a clogged drain, and my usual go to plumber ws out of town. Well JJ plumbing came right out and unstopped my drain at a fair price. Would definately use in the future. Thanks guys for keeping my Tenants happy.

Lori S.

After waiting all day for another drain service who came out, climbed on my roof, ran a snake 75' out (twice), then left saying they couldn't fix the problem, I read the positive reviews on Yelp for J&J and gave them a call. Kerry answered the phone personally and came out within 90 minutes with his son Jason and another plumber ""JR"". The three of them were knowledgable, pleasant, professional, and VERY quickly solved the problem for much less than I had expected, instructing me every step of the way. They gave very expert and professional advise regarding future interventions, and offered to talk to our property owners to explain the problem. Obviously I cannot say enough good things about this family owned business. I will definitely use them for all my future plumbing and drain needs, and would not hesitate in recommending them to anyone. Thank you Kerry, Jason, & JR, you saved our Thanksgiving!!! J&J IS as good as it gets! Lori

Cecilia M.

OK I have to start by saying JJ were the friendliest bunch of guys I have ever done business with. Which makes for great customer service!

I have had so many plumbing issues in my new home that I called JJ twice to fix them! First out dated pipes were leaking everywhere and clogged up in the bathroom and kitchen, causing us to use a hose outside for water until we called JJ to our rescue. I called JJ after my mom, a real estate agent has been using them for years for her home and listings, recommended them. They came out and fixed the kitchen and bathroom clogs and installed some new piping and faucets that were much needed in my older home. They were clean, fast and efficient!

They later replaced our old rusted, leaking water-heater with a new one, as well and fixed a leak in my garage. Since I was unable to be home during the installation I was very happy that during the process they called me and kept me informed of the progress. By the time I got home I had hot water YAY :)

The prices were reasonable and service was fast and friendly. Thanks guys for the great service, now I know who to call for plumbing issues and who to recommend to my friends!

Pretesh M.

Sad to say with all these stellar reviews, but my situation was less than stellar. I called for two quick fixes in my house and set up an appointment. I was referred to another plumber, who was a partner to do the job. The partner (drain solutions), canceled just before the appointment. I rescheduled for two days later in the morning. He never showed. I called to see the hold up and he said he was on his way. The guy never showed and never returned my call. A complete waste of my time, and completely unprofessional.

James A.

J&J saved our Labor Day! Saturday afternoon my kitchen sink drain snapped out of the wall and left my family stranded for what I assumed would be the entire holiday weekend. I know the large chain plumbers charge a huge premium for holiday weekends and I didn't personally know any independent plumbers that I could trust, so I checked out yelp and sent an email over to J&J around 6:45 pm. I received a call within 25 mins and set up an appointment for the next morning.

Kerry Chase and his son made quick work of the rusted out pipe and found a very reasonably priced solution that did not involve a jackhammer and a new kitchen! My wife is up and baking her amazing cupcakes as I type this and our Labor Day plans are back on track.

If you are looking for friendly, honest, caring and a timely solution to your plumbing woes, call J&J!!

Wadsworth B.

JJ is amazing. I'm the son of a general contractor, and a homeowner with a family. This means two things I know are good craftsmanship vs inexperience or crappy work, and someone making a living vs a company trying to rip you off. When we had some blockage in our 60+ year old cast iron drain line, my wife called some other National rooter companies. They came out with mediocre equipment and jumped straight to the conclusion of replacing my drain line at a whopping $7,000.00. Luckily my own son-of-contractor experience helped me know that was a total rip-off, and that we probably didn't need the whole line replaced. A call to JJ Drain introduced me to Chase and his Son. They had the right pro gear to not only visially show me the blockage in my drain, but scan through concrete with a special gun and pinpoint it. I opted to dig myself and expose the problematic section, and once that was done, they stepped in and repaired it for a fraction of what I might have paid. These guys are classy all the way. If you want someone who will treat you with respect while helping you out, make the call.

Arnold D.

Customer service is important to me and it's definitely important to JJ Drain. They repaired a rusted out water heater that started leaking last Friday, the same day.

My wife purchased a new water heater at Home Depot while I cleared out the garage and left it at Will Call for them. The father (dispatch) was extremely friendly answering mine and my wife's questions. They (Jason and Jerr) uninstalled the old heater, picked up the new one at HD, and installed it all within an hour or so. While Jerr was installing, Jason had offered me some great tips for plumbing noise, water pressure, and even how to handle a new plumbing problem that arose the same time my water heater crapped out. Jerr then demonstrated how

Overall, I am extremely satisfied. They are VERY knowledgeable and fast, would definitely hire again in the future.