J. Blanton Plumbing

Maria M.

Do not hire as way overpriced. Had simple job of clearing out debris that was clogging where my downspout drained into pipe underground. I had already cleared area about 6 inches into ground and just needed someone to rod further to break through clogged area. Two men arrived after dark as they were running late. Was told that the pipe was draining into sewer line in front of house and that the whole line would have to be rodded. The charge would be $758. Told the estimator that that was outrageous. He then said it would be $558 without a one year guarantee. I also said that that price was outrageous. Finally agreed as I was not sure how much work was involved. Told I had to sign an acceptance on a device which I couldn't really read because of small print and it being dark outside. The clogged area was cleared in less than 10 minutes after the electric rodder was plugged into an outlet in my house. I again complained that $558 was way too much for less than 15 minutes total for work. Told I had to sign that work was completed even though could not really read what I was asked to sign. Was also told I had to pay before the workers left and call the office to get a receipt and copy of what I had signed. When I called office right after the workers left to complain about price was told supervisor would get back to me. Called the next day and this time told supervisor was in meeting and asked for them to call me back. Of course no response.

Received copy of billing statement which describes work as Band-Aid-PA2A Waste System Rejuvenation. Not sure what that means and how it relates to work done which basically was clearing clogged area from downspout in ground drain. In more than 45 years of home ownership I have never encountered such a situation. Charging $558 for less than 15 minutes of work by one man for simple rodding job is beyond outrageous.

Carrie M.

This company completely took advantage of me because I'm female. They overcharged me by double just to do a simple basin clean out, and then gave me a crazy estimate to fix a broken pipe. Their idea to fix this broken pipe was to reroute and repipe and do a bunch of unnecessary work, rather than just addressing fixing the pipe. Luckily I got a second opinion and went with Goode Plumbing which I highly recommend instead! Shame on J Blanton for overcharging me and then trying to take even more advantage. I also tried to bring up my concerns with the owner, and was met with NASTY emails from someone else at their company. Not even sure who it was but ummm ever hear of customer service? Oh! One more bonus - the plumber spilled grease and sewage all over our basement floor, and didn't clean it up at all. Thanks for a terrible experience J Blanton! Never again!

Jen M.

Don't use these guys unless you want to listen to upsell pitches like you're at a car dealership, and pay WAY more than you need to. I had used these guys several years ago, and they were great, bailing us out after someone else's botched water heater installation. However, things seem to have gone downhill. Last month, I hired them to do 2 things: (1) fix the clogged kitchen sink, and (2) rod the slow-draining bathtub. They fixed the kitchen sink just fine. However, for the bathtub, they said they couldn't fix it because some piece was broken off which blocked their equipment, so it would cost me several thousand dollars to replace all the piping in back of the tub. Well, I got a second opinion from another plumber, and he was able to rod the bathtub for $150, no replacement pipes needed, and nowhere near the several thou Blanton wanted. Meanwhile Blanton had cut 2 giant holes in my drywall behind the tub, to ""diagnose the issue,"" and they scratched my floor moving furniture to cut the hole. So now I'm out $3,500 to Blanton for the kitchen sink fix, PLUS the cost to fix my drywall and floor. I reached out to Blanton twice to discuss this; they have not responded in nearly a month. NEVER AGAIN.

Raul K.

DO NOT DO BUSINESS WITH THESE PEOPLE.
don't sign anything until they get the work done. I paid 482 dollars yesterday for 15 minutes of labor and the problem was not solved.

Timothy S.

They replaced parts that didn't need replacing (because they didn't know how faucet worked), and way overcharged. They were also several hours late. Not knowledgeable, poor service, too expensive.

Lindsay C.

AVOID. We hired this company after our first project with them seemed on the up and up. However, this time was a totally different experience. Plumber came to our house for a water pressure issue and told me we needed to replace one faucet in addition to cleaning out the aerator in a second faucet. I agreed and paid over $600 for the new faucet plus installation. When he returned with the faucet a week later to install, he tried to charge us another almost $400 for something he never mentioned in his first visit/estimate! He was unprofessional and flippant when we asked how a $400 additional problem could have been missed in his original estimate given that it was on-site. We felt we were in the midst of some kind of shake down and asked him to leave without installing the faucet. I've called the company numerous times to get a refund for the installation (should be a minimum of $220 coming back to me) and despite being promised a call back, still don't have one. Ridiculous. Not only will I never hire this company again, I'll make sure I use every platform I have to let people know they're a rip off and to avoid them.

Mark S.

Where to start! I woke up this morning to my toilet aggressively over flowing into my apartment and bedroom. I tried fixing but made issue worse. My apartment was beginning to look like a fish bowl. Minus the fish and pebbles. As a kid, I always wished for a flood because I thought it'd be cool to be able to go swimming in your house. My childhood dream almost came true until JBlanton plumbing arrived. A young gentleman by the name of ""Dooley"" short for Kyle Dooley (I guess) came a knocking. I felt like Maucauley Culkin in Home Alone when his parents finally returned home. All in all, from time of call to arrival was 20 minutes. He fixed my toilet, gave me a couple different options to choose from, and we settled on fair price. Honestly I wanted to pay more. I couldn't believe the urgency JBlanton had after I shared my situation. Can't wait for my toilet to break again so I can see good work in action.

Jenn B.

Our water heater stopped working unexpectedly, we've only been in our house for a little over a year so I had no idea how old our heater really was (spoiler...it was past it's prime, for sure!) The plumber came and inspected the old tank to see if they could get it to work. We eventually decided to just replace it - they were in and out and got rid of the old tank, too!l

Will W.

I've used J Blanton Plumbing for a few of my properties and will be exclusively using them moving forward. Extremely speedy service that is catered each of my needs. No matter the plumbing issue that arise they provide multiple solutions and simplify my decision making process. Couldn't have been easier to work with them and most bang for your buck.

Thomas J.

Had an emergency plumbing problem in our building where water was spraying everywhere! At midnight, a plumber from J. Blanton came out and got it to stop. The next day they were back with a crew to make a repair and there was barely any down time with the water shut off. 5/5 recommend.