J. Blanton Plumbing

Julia K.

Earl and Robert came to check out my garbage disposal, after I called J Blanton complaining that it had not been running well.

It turns out the garbage disposal (which had been replaced just about a month ago by a different company) was fine, but the people who had replaced it last time had failed to inform me of some basic actions I would need to take in the first few months to help it run properly.

The guys showed me what to do, and said it would be just fine going forward, and said they wouldn't charge me for the visit, which I thought was awfully generous.

They were extremely pleasant, on time, and very informative. I will absolutely be sending more work their way in the future.

Ben E.

Returned home from being out of town for a couple of weeks and our kitchen sink was backed up with standing water. It was pretty disgusting, no other way to put it. After getting the water out of the sink (and everything else that comes from standing water in a sink for a few weeks) I needed the sink pipes cleared, or so I thought.

I contacted a respected handyman nearby who referred us to J Blanton Plumbing, who were able to fit us into a very busy day the next AM. Jack and his son came out the next day and immediately found that the problem was not a clogged pipe under the sink but a larger clogged pipe in the basement that affected multiple units in our building. The job was much bigger than I thought originally but they were completely transparent about the process and cost for replacing the pipe along with snaking the drain and gave us the option of waiting to get comparative offers or do the work that day. There was no pressure and complete transparency. We decided to take care of it that day and they did exceptional work. While they were working they thought that they discovered another, much larger issue and might need to go into a wall to fix it but instead found a way to diagnose the issue and solve the problem in a much simpler way that didn't cost us anything. Major plumbing headache solved and the sink and pipes are working great!

These guys are true professionals, honest, respectful, incredibly knowledgeable, and fair. They ended up giving us a referral discount on all of the work that I didn't even know about. And then, this week, Jack stopped back by in between other jobs to help us locate the main water shut off valve in our apartment at no charge, just so we will know in the case of an emergency, now that's great service. Plumbing issues are no fun, but I would strongly recommend J Blanton plumbing.

Adam F.

A clogged sink ended up costing us $1000! Tread VERY lightly with Blanton!

Our sink was clogged. Neighbors referred us. Quoted us at $335 for rodding. Said they could hear water coming from neighbors side, whom we shared a common pipe with, and that they just needed to clear our blockage to get us flowing too. Great!

Not happening: ""The rodder wouldn't go through."" They asked to cut drywall. After cutting drywall they tell me ""I DON'T share a pipe with 1st floor neighbors,"" like they 1st thought.

Huh? Apparently, I have a separate run of pipe, and they have to cut out a portion of this pipe because they can't get the rodder through! There's no other OPTION!

The charge would be $800! Whoa! A lot of money for a clog in my kitchen sink.

I said I need to get approval from wife & condo assoc. In the meantime I got two estimates, both said $800 might be a little high, but that it's VERY competitive.

Great! Called them back the next day to finish the job, which they did, in 90 minutes.

Upon payment the guy said I could make the check out for ""BOTH CHARGES?""
It's NOW $1000! I WAS SICK TO MY STOMACH: LITERALLY!

""WHAT?"" I said. ""$1000 DOLLARS. We have to charge you for the rodding as well,"" they said. ""But I thought cutting the pipe was to open the line?"" I said.

""Yes, but we had to rod it too. That's a separate charge!"" But you guys never once said the number $1000 in any conversation. They said they were sorry that I was confused.

Our nanny was there both days and NEVER once heard the price $1000 either.
I talked about it with the guys, in the kitchen, right in front of her. She said it was a total surprise!

Owner called me the same day and said it was a mistake. Said ""his guys would learn from it.""

That's understandable, but not acceptable. Mistakes do happen, but not $200 mistakes!

My only defense now is coming here to warn you, the consumer. Do not pay $1000 for a clogged drain, please.

Yes, there was some other work involved, but that price was astronomical.

Aleah A.

Amazing service! Was right on time. Called to say was on his way. Even stayed late to make sure problem was fixed. I had called another plumber with good reviews and they could not find the problem, but Nate did. Totally happy thank you

Esther S.

I contacted J Blanton Plumbing immediately after I postponed our closing for a 3-flat building in Chicago. During the closing we discovered that the sewers had backed up one week prior, something the sellers failed to disclose during our final walk through. We were aware of the basement flooding 3 months earlier but were assured that the problem had been corrected with the installation of a new pump and check valve, and we were told the entire sanitary sewer line had been rodded out. So I postponed the closing until I could find a plumber to give me an honest evaluation of the latest sewage backup. Thank goodness my realtor referred me to Jack and his company.

Jack met the seller at the property the very next day to evaluate the problem. Despite seller's attempts to sway him to ""just tell them everything is OK,"" Jack did right by us and found major issues to the tune of thousands of dollars. The new pump installed 2 months ago was not up to code and was not working properly. The entire sewer line was completely blocked with tree roots, which was causing the sewage backup. Obviously the sellers lied about rodding out the sewer line. Jack provided a written, detailed estimate for repairs to both me and the seller. The seller was forced to give us a credit for that amount at closing if they wanted us to proceed.

I cannot say enough about Jack's integrity and professionalism. Two days after closing, he filed for a city permit and promptly started resolving all of our plumbing problems. It took him 3 days to cut through all the tree roots and install a new flood control system. He met us back at the property several days after completion to show my husband and I exactly what he did and what we need to do going forward to make sure we never have backup or flooding issues again. And, most importantly, he stuck to the estimate he gave us (many plumbers tend to find ""unforeseen problems"" and stick it to you once the job is completed.

We are so grateful to Jack for his quick responsiveness and honesty. He truly made our closing possible and we will be using him for all our future plumbing needs. If you need a trustworthy, reliable plumber in Chicago, please call J Blanton Plumbing. I promise you will not be disappointed.

Frank M.

These guys are the best. After being soaked by other plumbers, these guys were sent from heaven. There price was fair, and they got the job done. they even looked at other problems that I might have, and never charged for it. There office staff is freindly and very helpful.. Before calling anyone else..call these guys first

Richard V.

J Blanton plumbers came to our house (friendly and on time) to repair a leaky faucet in our shower. Nick was especially helpful in getting on the phone with the manufacturer to ensure that the right replacement part was sent, and he took pictures on his own phone (to send to the manufacturer) just to be extra-sure. But what I really appreciated was that there were two other projects I asked them to do for me, and they told me that one was simply unnecessary and the other could easily be done as a do-it-yourself project. Some plumbers would simply have said, ""Sure, we'd be happy to do those jobs for you,"" and proceeded, to the tune of hundreds of dollars. The honesty and integrity of the J Blanton plumbers saved us a lot of money and put them at the top of my list for our future plumbing needs.

Rick P.

Responsive, reasonable, and proud of their workmanship. Took ninety minutes between phone call and replaced kitchen sink pipes!

Kelly P.

Jack and Jake just left our home after we called around 4pm today with a garbage disposal issue. They were here within the hour, helped solve the problem quickly and were a couple of he nicest people we've worked with and have met since moving to the neighborhood. I would highly recommend them - and will definitely call on them again if/when a plumbing issue should arise again!

eric b.

Hands down the best plumbers in the city. This was my second time hiring them. I have two 3 flat buildings and finding a decent plumber in this city has been virtually impossible until now. They had done a spectacular job on a big project at my other building so of course when I needed repairs at my other building I immediately called them. Jack came out and fixed the gas pipe for me and then was kind enough to do another unscheduled repair on a kitchen sink for me while he was there. My experience once again was five star! If you want the best plumbers you need to call Jack and his crew. They are sure to impress.