J. Blanton Plumbing

Todd N.

They came out the same day and assess the damage in the repairs that would need to be done. They were very friendly and professional.

Revati G.

I signed up for their no-drip club because of their ease of scheduling and customer service but unfortunately, all the quotes they gave us were exorbitant.
For example, they have suggested for water heater replacement. the quote they provided was $2333.00 and the warranty was only for 6 years. I requested a quote from Home Depot, and they quoted me a Rheem unit with a 12-year warranty and a hassle-free installation for $2019. If I scheduled a service with them they would offer me an additional $100 discount. Which comes to $1900.00.
I received a second quote to replace two valves and they said it is going to cost $1600.00
I received a third quote for my other house to unclog the bathtub drain. Just to snake it they gave a quote for $330.00. TR Miller drain company said they can do it for $84. It is a 15-minute job. I am yet to book them but the pricing has been too high. If the pricing is decent I am willing to sign the job with them

Nedd K.

It takes a ton to give anyone a 1 star rating. But J. Blanton Plumbing has done ""more"" to earn its wings (sorta speak) than most any business I have conducted with over the years. That said, I'll be kind & rate Blanton a star and a half, only because in the end it fixed a long-standing issue. That also said, the final results left something far to be desired, thus the one star rating. The final, final associations with Blanton were tasteless, childish & frankly, nonsensical.

For a very long time we had intermittent problems with water leaking out of a corner of the bathtub in one of our bathrooms. The issue might continue a day or two before abruptly stopping. Then it might return a week or two or a couple months later, occasionally longer. Then the cycle would repeat itself over time. When occurring, the water puddles were small to modest & zigzagged across the bathroom floor in strange fashion. We first felt the condo association was responsible since the water came from inside the walls. But they balked so eventually we had Blanton out to check it out. An exact date cannot be recalled but it was somewhere between the fall of 2020 and the spring of 2021.

I do not believe I had anyone else out at the time for an estimate but we had 4 Seasons & one other firm (whose name I can't recall) perform unrelated plumbing repairs & gave us their professional opinions at those times as to what these repairs might entail & guesstimated quotes to go with. When it finally came to getting it done (and the money to pay for it), we chose to let Blanton. In retrospect we would have not had them but concerns over having to pay for too many estimates (couldn't get a freebie at the time) had factored in how many plumbers we would have over time.

The original quote we had I believe was somewhere between $600 & 800, a cost I thought was a bit high but fair, considering the need to have to cut thru the drywall around the shower faucet. However, the price was ultimately hiked to $1100 due to the need to go deep within the walls to find the source of the leak. While displeased, what further compounded problems with Blanton was at least one delay where the original plumber did not have the parts necessary to finish the job. A second delay was a couple days when the plumber did not show up to finish the job. We were patient in that we gave the OK for him to come during the evening hours when he did not appear for his 5 PM appointment. Blanton called to say the plumber would come sometime in the evening. So did the plumber himself, around 7:30. We said fine. But all evening, no one came.

A few days later another Blanton worker finally came to finish the job started. From original visit to final repair, 11 days elapsed. To summarize, a visit, then a second visit, then the ""absent-minded"" Blanton bozo, then the actual fix. However, the fix did not mean to them a repatch or rework of the drywall removed to access the inner water lines (as we expected). All that was done was some sturdy plastic was placed around the faucet and secured with blue plumber's tape. It's appearance was not very professional looking (to say the least), plus within a year's time the tape was getting moldy, resulting in a family member experiencing nausea & breathing issues. I didn't know such tape would require short term placing but thankfully I had some silver plumbing tape in place which, to this day, is still in place. The nauseous problems soon ceased & that to this day.

Fast forward to Friday June 9th when a Blanton employee named Kyle called my cell at 8:30 AM. No message was left. But I later replied by text, not recognizing the number offhand & asking what I could do for them. That was when Kyle responded by texting ""This is J. Blanton Plumbing most likely following up with maintenance"". I texted back, saying we had 4 Seasons over in April to repair a leaky toilet & we'd possibly consider Blanton again. Of course, I was only exaggerating.

Now fast forward to Thursday June 22nd when Kyle called again, this time at 9:10 AM & still leaving no message. I erupted by text, ordering to be removed from Blanton's mailing list. Kyle's response was I was removed but ""please consider using us in the future"". You may think that was the end of it. I think most of us would. Well, you might be wrong. And you were. And so was I. But at 5:13 PM the next day, Friday, Blanton called again, leaving no message. I was done.

I called to reach Kyle at 11 AM last Saturday but got Steve Blanton on the line instead. I told him if I wasn't forever gone from Blanton's list, that I'd possibly file suit for phone harassment. I asked if he got the message & he said he did. After clarifying who I was & my address, he didn't know what else to say after so after a few seconds I politely hung up on him. However, I was never really apologized to so you might say Blanton is on my you know what list.

So don't go rantin' against Blanton but for all the right reasons, call 4 Seasons.

Christina Z.

Discovered the problem moments before plumber (Justin or Jason?) arrived. Plastic tubing from my fridge ice maker sprung a leak just above floor boards before the tubing proceeded down to basement to connect to water valve. Was immediately told entire valve needed replacement assuming he would not be able to unscrew the nut without even trying first. Then was told cost to replace plastic tubing with copper tubing was $1,496 for the job. When I said I can't afford $1500 copper tubing and asked if we couldn't just replace it with the same plastic tubing, he told me they don't carry plastic. (BTW 15 feet of copper tubing only costs $36 at the hardware store). He then proceeded to ask me how much I thought I should pay. Odd, right? When I said closer to $200, he laughed, turned around and walked out without so much as an explanation or a ""thank you for calling J Blanton."" I called my local hardware store and the helpful clerk explained how easy this was to fix. I spent literally less than $5 on a coupling and fixed the leak in under 5 mins by myself with nothing but a pair of scissors. Had the plumber explained this to me, I would be calling them in the future to replace my toilet that needs replacing, but I WILL NEVER CALL J.BLANTON AGAIN. No one wants to be taken advantage of and this plumber tried to pull a fast one. What a rude jerk!

Ramsay S.

We recently used J. Blanton for a disposal repair. We were told it can't be repaired, it had to be replaced. The price was incredibly high. I paid it because I didn't get a quote. My bad.

Got a quote at that time to replace two failing wall valves to a 1/4 turn valve for a toilets. I was told it would be more cost effective to do all the valves in the condo. One quote was around $800 for 2 valves or $1970 for all remaining 9 valves.

We waited over a year to do the job because of the price. When we called back to ask if the quote was still good, they said no, that they needed another plumber to come out and look at it. So this young man showed up, he had such a bad attitude, asking us why he was there if we already had a quote, I immediately asked him to leave. He got the hint that he was being unprofessional and he straightened up real quick and offered to do the quote.

Same quote came back to us. I wasn't comfortable with the price or the guy with the bad attitude. We checked another plumber our building uses. Glad I did!

He just did the two failing valves for $275, FOR BOTH VALVES! Was super cool, in and out in under 40min. (Try Moody plumbing instead!)

Steer Clear of J Blanton.

Maria M.

Do not hire as way overpriced. Had simple job of clearing out debris that was clogging where my downspout drained into pipe underground. I had already cleared area about 6 inches into ground and just needed someone to rod further to break through clogged area. Two men arrived after dark as they were running late. Was told that the pipe was draining into sewer line in front of house and that the whole line would have to be rodded. The charge would be $758. Told the estimator that that was outrageous. He then said it would be $558 without a one year guarantee. I also said that that price was outrageous. Finally agreed as I was not sure how much work was involved. Told I had to sign an acceptance on a device which I couldn't really read because of small print and it being dark outside. The clogged area was cleared in less than 10 minutes after the electric rodder was plugged into an outlet in my house. I again complained that $558 was way too much for less than 15 minutes total for work. Told I had to sign that work was completed even though could not really read what I was asked to sign. Was also told I had to pay before the workers left and call the office to get a receipt and copy of what I had signed. When I called office right after the workers left to complain about price was told supervisor would get back to me. Called the next day and this time told supervisor was in meeting and asked for them to call me back. Of course no response.

Received copy of billing statement which describes work as Band-Aid-PA2A Waste System Rejuvenation. Not sure what that means and how it relates to work done which basically was clearing clogged area from downspout in ground drain. In more than 45 years of home ownership I have never encountered such a situation. Charging $558 for less than 15 minutes of work by one man for simple rodding job is beyond outrageous.

Carrie M.

This company completely took advantage of me because I'm female. They overcharged me by double just to do a simple basin clean out, and then gave me a crazy estimate to fix a broken pipe. Their idea to fix this broken pipe was to reroute and repipe and do a bunch of unnecessary work, rather than just addressing fixing the pipe. Luckily I got a second opinion and went with Goode Plumbing which I highly recommend instead! Shame on J Blanton for overcharging me and then trying to take even more advantage. I also tried to bring up my concerns with the owner, and was met with NASTY emails from someone else at their company. Not even sure who it was but ummm ever hear of customer service? Oh! One more bonus - the plumber spilled grease and sewage all over our basement floor, and didn't clean it up at all. Thanks for a terrible experience J Blanton! Never again!

Jen M.

Don't use these guys unless you want to listen to upsell pitches like you're at a car dealership, and pay WAY more than you need to. I had used these guys several years ago, and they were great, bailing us out after someone else's botched water heater installation. However, things seem to have gone downhill. Last month, I hired them to do 2 things: (1) fix the clogged kitchen sink, and (2) rod the slow-draining bathtub. They fixed the kitchen sink just fine. However, for the bathtub, they said they couldn't fix it because some piece was broken off which blocked their equipment, so it would cost me several thousand dollars to replace all the piping in back of the tub. Well, I got a second opinion from another plumber, and he was able to rod the bathtub for $150, no replacement pipes needed, and nowhere near the several thou Blanton wanted. Meanwhile Blanton had cut 2 giant holes in my drywall behind the tub, to ""diagnose the issue,"" and they scratched my floor moving furniture to cut the hole. So now I'm out $3,500 to Blanton for the kitchen sink fix, PLUS the cost to fix my drywall and floor. I reached out to Blanton twice to discuss this; they have not responded in nearly a month. NEVER AGAIN.

Raul K.

DO NOT DO BUSINESS WITH THESE PEOPLE.
don't sign anything until they get the work done. I paid 482 dollars yesterday for 15 minutes of labor and the problem was not solved.

Timothy S.

They replaced parts that didn't need replacing (because they didn't know how faucet worked), and way overcharged. They were also several hours late. Not knowledgeable, poor service, too expensive.