J Blanton Plumbing

Dodd V.

Wish I had checked out the reviews before calling J Blanton Plumbing. It was Saturday, I had a backed-up kitchen sing and needed help. While they seem to offer ""emergency services"", the best they said they could do is book an appointment for me the next day.

While waiting for the booking, they tried to upsell me for some sort of monthly service of some sort, I think for $29.99 a month. That should have been my warning to go elsewhere but I needed help and it was the weekend. Passed on the service but agreed to their ""booking fee"", warning number 2.

They gave me no timeframe for when the technician would arrive so I asked if they could they try to get me in the morning if possible. I told them I don't mind how early. They said they would put a note in the system and would contact me in the morning.

No call or text in the morning from them.,,,, Big surprise. So I call them to see where I was on the schedule around 8:30am. They told me that unfortunately all of their folks that day are out on emergency calls (wait, I thought I was an emergency booking from the prior day) and that unfortunately I won't get service until the afternoon. Ok, there goes pretty much all of father's day but I guess it isn't their fault this happened with unfortunate timing.

Noon arrives I get a text message as a courtesy saying I was still on the schedule, and they would keep me informed. Ok, that is good news, maybe I am next or at least coming up on the list soon.

Sometime a bit after 2pm I get a call, I am thinking awesome, they are probably informing me that they are on their way. But nope, I am now being told that they can't make it at all and basically letting me know I wasted the entire day waiting for nothing. But of course, they are happy to help me Monday.

No, sorry J Blanton Plumbing, NEVER EVER will I use you. Perhaps you did be a favor because based on other reviews I just read here and elsewhere I now I know that you not only do not value your customers enough to treat them with common courtesy and try to upsell before you even provide services but also it appears you price gouge as well. No, I am done with you guys and happy to tell my story to inform others.

Yelp, can I give less than 1 star? This place deserves it.

Mike P.

AVOID J BLANTON PLUMBING AT ALL COSTS. I had a small gas leak and had J Blanton come out to fix the issue. I was in a pinch and needed a fix the day of. They charged me over $1,300 to replace a 1 foot long metal pipe. After it was complete, I was able to get quotes from other plumbers and they all quoted me around $300. J Blanton will blatantly rip you off. When I made an inquiry to customer service afterwards, they said it's their standard rate. Based on the time it took to complete, this comes down to $512 per hour for labor. I highly recommend using any other plumber in the area before calling J Blanton if you don't want to be taken advantage of and significantly over pay for a simple job.