J. Blanton Plumbing

Katie H.

Lost over $8,000 in a credit when buying a house due to negligence & awful customer service.

We contacted J. Blanton for someone to come out and do our sewer scope during the inspection phase of buying a house. The man came and asked to see pictures or videos from our inspector. He looked at the pictures, said there wasn't anything he could do an that was it (the inspectors couldn't get too far in their scope due to roots). Ok, we thought, i guess he can't see any more.

Eventually we bought the house & had J Blanton come out to clean out the sewer line. When the technician came out, he immediately came across weird grey sludge in the sewer line. This technician was incredibly helpful however, i learned during our discussion, that the original inspector who came during our inspection phase should have done this most basic look. If he had, we would have learned during that process that we needed to clean out and line the sewer line and would have passed this expense off to the sellers. I also learned that the original inspector had been let go from this job due to his performance.

The next day more folks came out for the sewer line. Again, these technicians were great & informative. I learned from a completely different person that the original technician should have done the most basic look that, again, we would have been able to pass off to the sellers.

Having a realistic discussion about this with management was nearly impossible. However, I learned at this time that the original technician checked off that he had actually completed his entire inspection, as opposed to simply looking at my phone. So it was confirmed he was supposed to do the work that would have saved us $8,000. The response I got was basically ""womp womp"" and took $250 off of the $8,000 bill. The only reason i put a star on this review is because all the other technicians were great. But i would never recommend the company, if something goes wrong, they will not care whatsoever.

Plankton S.

The pipes in our building are old, galvanized pipes and I know they are in bad shape. My overall goal is to get my new dishwaser installed but I need a plumber to turn off the an old, rusty dishwasher valve. I get that the Home Depot delivery guy didn't want to touch it as it is old and rust and probably needs to be replaced and doesn't want to break anything. . J Blanton sends out a rep who says he won't turn the valve as it is in bad shape and needs to be replaced. Mind you, I just want the water valve turned off so I can get the new diswasher connected. So before I give you numbers let me tell you Home Depot is charging me $149 to install new dishwasher and $50 to remove the old one. I get that I may need to repalce some valves...I get it. But here is what J Blanton tells me and the guy took 30 minutes to do the caluclations as follows.
1. Replace emergency shut of valve $655.
2. Replace water supply iine $557.02
3. Install 10 feet of copper water line $1,180.35
4. Evaluation service fee $330...what is an evaluation service fee???
5. REPLACE THE DISHWASHER Home depot $149...Blanton $2,385.00. then there are little charges here and there and basically they want to charge $5,000 when my goal is to get my new dish washer installed. They are scam artists of the highest degree.
$2,385.00 to install a dishwasher HILARIOUS!!!!

Brent D.

J Scamton quoted us $2,300 dollars to install a new kitchen faucet and kitchen drain/strainer install. J Scamton refused to give quotes over the phone which makes sense when you're charging an arm and a leg for simple service. Drain and Plumbing Services charged us $420 dollars for the exact same service. Do yourself a favor and avoid J Scamton as they are incredibly overpriced. Buy your wife/girlfriend or loved one some nice jewelry with the money you'll save by NOT using J Scamton!!!!

I know J Scamton will standby their quality and they probably do have a great service. However, nothing justifies the price in which they are asking you to pay, especially for something as simple as installing a kitchen faucet. Quoting me $720 dollars for the labor of installing a new kitchen faucet is absolutely ridiculous. Installing a new faucet probably only takes about an hour so charging over $700 dollars an hour for labor is laughable.

Robert F.

Called Blanton to ask about a camera sewer inspection. Instead I got a hard sell trying to sign me up for a $30/month maintenance agreement. I said no and went elsewhere with my business as I didn't appreciate the hard sell.

Since then Blanton keeps calling about the money I ""owe"" them for the service agreement I never agreed to for service they never provided. Do yourself a favor and DO NOT CALL THEM - they will just try to rip you off.

Heather C.

It is very odd that J Blanton has 4.9 rating on Google but much worse on Yelp. I'll say that our experience was sadly not a positive one and I wish I had checked Yelp too. Read below for more.

We had a pipe burst during winter that was 3 floors tall and cast iron. So, the job to repair it (which meant replacing it w/PVC pipe and some demo work, etc) was large and somewhat complex. Their job estimate was $8300 and 2-3 days to complete the work.
It's too long of a story to describe here but the gist is they vastly underestimated the job; they broke our stack and then tried to charge us an addtl $1800 to fix it; I had to threaten to take them to small claims court in order for them to finish the original job at the cost they estimated; and I will not work with them again.
Their communications are non-existent - we spoke with no less than 10 ppl at the company, the contractors don't seem to communicate with the central office so whatever we agreed to w/the central office was never communicated to the actual workers, and vice versa.
Edwin was a big exception to our poor experience as he was a terrific plumber who did good work and provided objective advice.
I'd steer clear of this company for any work that is complicated, and especially if you have an older home like we do.

Susan B.

I needed to have two faucets repaired. They sent a guy who ended up giving me estimates totaling $5000. He broke one faucet and wanted to fix the other for more than the faucet cost new. He was so scattered. He said water was leaking and it isn't. He wanted to sign me up for a monthly ""protection"" plan. I did the math and told him it made no sense. What a dufuss. . Cahill did all the work quickly and professionally the next day, disagreeing with all the alarmist assessments the Blanton con man described. Wow what an experience. I'm an old woman but not a stupid woman. He treated me like a ""mark.""

Jim T.

Tenants called about water backing up. called J Blanton... they had someone out very quickly. without any paperwork or contracts, just to take a look. expecting the 20-50 service fee. they callled and said the card wasn't running. so I gave them another card.

they then charged the service fee to the original card, then an extra $500 to sit in his truck and write a quote for a $10k problem.

then I was pressured into using financing at 13%. I ended up going another direction because it all felt off.

working to get my $ back.

Andi E.

J Blanton has done terrible by us. We had a project in Evanston for a new sewer. The job required a final inspection by the City of Evanston for the job to be complete.
I remember telling them that I didn't want to pay for the job in full because I was concerned that they would disappear. They eventually pushed and promised to address any issues after we paid in full. We have been calling twice a day for a week to get someone to show up for final inspection and no one has been available. I'm not sure if they are a scam but my experience has shown that.

Todd N.

They came out the same day and assess the damage in the repairs that would need to be done. They were very friendly and professional.

Revati G.

I signed up for their no-drip club because of their ease of scheduling and customer service but unfortunately, all the quotes they gave us were exorbitant.
For example, they have suggested for water heater replacement. the quote they provided was $2333.00 and the warranty was only for 6 years. I requested a quote from Home Depot, and they quoted me a Rheem unit with a 12-year warranty and a hassle-free installation for $2019. If I scheduled a service with them they would offer me an additional $100 discount. Which comes to $1900.00.
I received a second quote to replace two valves and they said it is going to cost $1600.00
I received a third quote for my other house to unclog the bathtub drain. Just to snake it they gave a quote for $330.00. TR Miller drain company said they can do it for $84. It is a 15-minute job. I am yet to book them but the pricing has been too high. If the pricing is decent I am willing to sign the job with them