J and H Plumbing

J T.

I don't even want to give them any stars. This was the worst company I've ever encountered. They are scam artists! They charged me $600 to come take a look at my situation and tell me there was nothing they could do to help me. These are the most money-hungry, dishonest people. DON'T TRUST THEM!

Benito A.

Do not use this company. They are liars and thieves. They are rude and unprofessional. I had called to have a water softener installed in my home and was quoted $350. I got a phone call from the plumber and he told me that because it was the weekend the price was going to be more. I asked him how much, and he said $400 to $550. I asked if that was the worst it would be and he said yes, but maybe it would not be as hard and it would be closer to the first quote. I had him come out and do the work. He had one of my guys helping me cut the drywall and left for over an hour to get materials. My guy doesn't know how to cut drywall and wasn't his responsibility in the first place. That ended up costing me more money. He tried to snake work from the company telling my guy to have me just call him in the evening after he was off work at J and H and he would give me a better price. Then he had my guy help him for the 6 hours that he was there. The install had no dig, was a simple install and still took that long. After he was finished he handed me a bill for $1,400. I asked him how this was possible and he told me that I had him start so it did not matter what the price was at the end. I called his boss and talked to someone who told me that they would come out and look and assess the issue. Never happened. I got a letter saying they were going to put a lean on the property. I called and they refused to let me speak to anyone in charge. The lady on the phone hung up on me. I received a call later in the day saying that they had emailed me and tried to call me numerous times. I told her I have the records in front of me from all my calls and emails as well. She got angry started yelling at me and called me a liar. I asked her to tell me what email she had and she refused and hung up on me again. Threating to put a lean on the property again.

Wesley K.

Don't worry about all them bad reviews. J & H Plumbing has been weaving out all the bad seeds. So our company is strident for the most specialist plumbers. So the past 2 months we have put together a great team. So please allow us a chance to prove our excellence and our integrity!!! My name is Wess and I am a service technician so please allow our new improved team to prove to y'all our company is going to be number one in the valley for customer service very soon. Thank you for yalls business and God bless everyone!!
480-892-6564, 480-984-2306,or 480-985-1234...

Dean B.

Our sink was clogged and I looked on Angies List for plumbers, these guys were at the top of the list, great reviews all around so I thought what the heck, they were on time, very professional, kept his work area very clean, wore booties so as to not soil our carpet. the price was as quoted...thanks Wess for a great job...

Mary B.

We used J&H plumbing to replace water heater. They were fast and efficient. The technician was friendly and knowledgeable. They took away old parts and cleaned up area nicely. Would definitely recommend J&H plumbing.

Joyce Z.

We had a vanity, sink, and faucet installed by J&H in Feb. 2018. The installation was good enough although we did have to call them back to repair a leak.
I had called to ask for a price and was told $115.00/hour plus parts needed. When we received the bill, we were charged $65.00/hour for a ""helper"". Not a plumber or an apprentice, but a helper who was learning on the job. I was not told that on the phone and did not expect the extra $130.00 nor did I expect to be charged for two hours when the time was from 9:39-11:10 (1 1/2 hours) or so. we were also informed that we would be charged an extra 5% if we used a credit card rather than a check. The latter is a minor detail but certainly it would be wise and honest to tell a prospective customer that they would be charged for a 'helper"" and be charged for a minimum of two hours. The plumber, when questioned about the ""helper"" said that he needed someone to help him remove the vanity and sink even though this was part of the job. We had brought in the new sink and vanity and if it had been mentioned, we could have removed the old one ourselves. We were thinking that the job would cost around $300.00 but the total amount was $450.00.
We won't use them again.

J A.

My husband and I had J & H Plumbing come out to our house to install a new water heater. When I called to schedule the appointment I talked to Jamie, she went the extra mile to explain in detail our options and the process for our situation with our water heater. The two young men, Adrian and Anthony, that came out to do the job were great! We greatly appreciate the call to inform us they were on the way to our house. They answered all my husbands questions as well. We recommend using J & H Plumbing for plumbing services.

Neil H.

J & H did a great job in re-plumbing our house. They started on time and they completed the project within a few days as promised. The crew that was assigned to our place was professional and meticulous with their work. Jon the owner was great with answering questions and making sure everything was completed as promised. I would highly recommend J & H plumbing.

Linda G.

A $110 an hour to fix a leak that took 20min because,"" I live in Ahwatukee.""
Shame on me for assuming fairness. I chose the plumber because he said, ""I live around the corner."" Not to mention the inappropriate comment he made.

Andrew M.

I had my garbage disposal, shower, and sink fix. The guys did a good job.... However, the customer service was horrible because:
1. The lady on the phone had no clue how much their garbage disposal was and couldn't give me a quote. (She said the hourly rate was $115)
2. After the job was done, it took about 30 minutes for the guys to write up a receipt.
3. The receipt does not break down cost of labor v.s. materials.
Since my friend recommended J & H and they seem to do a good job, I did not complain. But, I will definitely use a different plummer next time because I want to be able to understand what I am paying for.