Izzy Plumbing

Penny B.

I called for a quote and sent pictures to replace shower fixtures. He told me it was pretty complicated because it was the original fixtures and would require extensive work to replace. His quote was $995 so I trusted him and booked an appointment. An hour and a half later, it was fixed with an hourly rate of $633+ per hour for just labor. I called to inquire and was told it was a fixed rate and not hourly as they often don't know how long these jobs will take. It was highway robbery and I will not be using them again!

Rick O.

Fast and friendly service. Had a minor issue when we first moved in and they came first thing on a Monday.

Marc C.

These guys were great! I needed to install a temporaty sink in my kitchen, they did it quickly..then a dishwasher...then a refrigerator hookup....then a troubleshoot of m master bathroom sinks. They were on-time and friendly and were awesome. Use them!

Kimberly G.

This is the first time I have written a negative review. But , the service was so bad I have to post.
They came out 3 times , told us the issue was fixed, it wasn't. They also left 2 faucets running in parts of our hime that we didn't discover until the next day. When we told them of the issues and our disappointment their reply was "" good luck with that"". Such a rude , disappointing reply. We won't use them again!

Jeff F.

I was recommended by a co-worker to use Izzys plumbing service. I am sorry that I did. If I could give them 0 stars I would. I have had sewer lines issues to were sewer water would back up into my downstairs bathtub. The son of Izzy's plumbing came out to take a look at the issue and said that I had a flat spot and needed the line replaced. A family member of mine had talked to this guy and had requested to have the pipe replaced and have a back flow plate installed. I had to call them and tell them to install it and reconfirm that he would be here as requested so I could ask for time off. Izzy Plumbing will send you e-mails with very little information on the work they're doing. He ended up trying to charge me 2000 dollars for half asked work. After he installed the sewer pipe, water was seeping up from around the pipe he had dug up and replaced. He did not install the back flow plate and when I asked him why he didn't install the back flow plate he had stated that he thought it didn't need one.. Now he wants to charge me another 500 dollars to dig it back up to install a back flow plate. I have tried to contact the owner and they always say he is out of town. They will not return your calls and give you the run around. I never leave reviews for anything. I feel like I would be doing a disservice if I didn't let people know that Izzy Plumbing will over charge you. Will not do the work as requested and will not complete the job to satisfactory standards. 2000 dollars down the drain. I will be reporting them to BBB and consumer affairs.

Andrew B.

As much as I hate spending the going plumber rate, these guys have continued to earn my business over and over again. They can always fix my problems timely and within their quoted price. They take good records of their job and stand by their work. Awesome graphics on their truck too! I recommend them

Michael F.

Many houses on my street have old clay laterals to the sewer which clog up with root build up over time. I've lived in my house for 8 years and the pipe normally needs to be snaked and cleared 1 (maybe 2) times per year.

Depending on who is available at the time, I've worked with a few different plumbers over the years to do this. Each time, the plumber would carefully snake the pipe and spend time to ensure that they couldn't feel the resistance from the roots. For most plumbers that was around 35-45 minutes. The pipe would empty properly and I wouldn't have this problem again for the better part of a year.

Not with Izzy's. My most recent plumber was busy when I needed someone so I gave them a try. That was a mistake.

The plumber was friendly, but he was at my house for only around 15 minutes. He used a battery-powered, backpack-sized snake. which was different from any past plumber who would bring larger units that needed an electrical outlet (more recently I've now spoken with other plumbers who have said they would NOT use that backpack-sized unit for clearing out a main lateral).

I was surprised at how quickly he was done since most other plumbers on past occasions had worked on the issue for longer. I paid the minimum fee (over $220) and thought my problem was over.

Unfortunately, that clearance of the pipe was the absolutely minimal work needed to get it to drain and I was back to having a clogged pipe in less than 1 month. I've never had that problem (nor as far as I can tell most of my neighbors) in 8 years. That was very frustrating and a disappointment.

I left a message for the company on a Saturday, told I'd get a call back and that never happened. So, on the next Monday I called and left another message.

This time I was called by the owner, who then explained how the problem is really the pipe and that I should replace the lateral and was completely unwilling to consider the possibility that his plumber did a sloppy, non-thorough job. Instead, he classified the work as ""efficient"" since his plumber was done in only 15 min.

Unwilling to take any responsibility for the quality of the work, he instead just wanted to pitch selling more services, so I could have a long term solution to the problem (at the cost of thousands of dollars).

That may be the case, but I'll be sure to use someone else. Someone who is thorough and takes responsibility for the quality of their work instead of blaming the customer.

Geoff M.

Sunday morning, watching football, everything was great. Then the water heater went out. Called one plumbing company: no answer. Called another: picked up, very nice, but couldn't come out until Tuesday. Then we got a tip to call Izzy. They picked up and told us they could take care of it the same day! Adrian was soon on his way and within a couple hours we had a new water heater installed for a very reasonable price and were back in the hot water business! Thanks, Adrian!!

Jim S.

My go to plumber, usually pretty fast getting an appointment.

I've used them 4 times now. First the fridge water dispenser, the leaky pipe behind the fridge, 2 sink installs, and just last week for a hot water balance that wouldn't close. Great service and price every time.

Eli M.

I had an issue with a slow kitchen sink. When they came out, they snaked it and found the main issue no problem. The scheduling was easy, the quoted price seemed fair and the when the work was done it came back right at the quoted price.
My complaint was this: we clearly stated that we wanted them to take a look at something else connected to that line while they were here. Wouldn't have taken more than 5minutes to just take a look, and we were willing to pay them for their time if it ran over our original quote. They assured us (my wife was the only one who was home with them) that it ""wasn't an issue"" without even looking at it or taking our concern into mind. When I voiced my displease with this interaction after the fact, they said they could come back but that we would be subject to another minimum service fee that was equal to my entire service done that day.
In summary, work was fine and price was fair but customer service could be better.