Island Mann Plumbing & Drain Cleaning

Richard L.

Have used Island Mann in the past for good results. However called them yesterday (7.6.23) regarding a leaky faucet. They had someone available who could come right over for a $69 charge. "Right away" turned into 2 hours later which wasn't a problem, however the plumber didn't have the part & when he quoted it he was over twice as expensive as anyone else, $650 to change the cartridge in a faucet! We told him to forget it, but it still cost us $70.

Rest assured we will NEVER call Island Mann again & recommend you don't either. Call 1-800 Plumber instead.

Brian B.

Extremely Unethical - Charged me for work that was not done and apparently not necessary because the work that was done was passed by city inspector. Refused to give me a refund for work not performed.

Cat F.

The plumber that came out is a crook. I got him through my warranty company and needed him to fix two leaking toilet bowls, one stuck disposer, and one leaking shower.

The disposer had debris in it, which is what caused it not to run. The plumber could not get his hand into the disposer to pull the item out -- I had to do it.

For one leaking toilet bowl, he said someone broke the valve, so it's outside the warranty service. The valve was old and brittle but NOT broken. I know this for a fact because I inspected the bowl before calling for service. It was the plumber who broke it when he was fiddling with it.

He claimed he fixed the second leaking bowl, but it continued leaking after the plumber left.

As for the leaking shower, the guy claimed someone installed the cartridge without a safety pin, which he said is a hazard that can kill someone (naturally, outside the warranty). The cartridge was frozen and he couldn't get it out. His solution? Shut off the water to the house, lock it with a zip tie, annd offer to repair the shower and the toilet bowl for...$3,200.

I understand that, as a woman, I may look like an easy target for a plumbing scam, but this classic buttcrack-showing dude got it wrong, because it's a me, Mario. My mistake was in not wanting to fix the plumbing myself.

It took me a few hours, some elbow grease, and $100 worth of supplies from Home Depot, but I got it done.

I recommend you stir clear of this company. They are cheaters and liars.

Shiva N.

The guys are highway robbers. Stay away !!

Our faucet went bad and we had them come to repair it. they diagnosed and said we intentionally something in the faucet and declined the services. Next plumber we had it looked it just said it was a batterry which was low and put a new one to all being normal.

The warranty company had them send again for a different faucet at home and then came the same diagnosis. Total cost to change a cartridge is $647.
New plumber came-in ... and including emergency service ... finished the job for $210.

Just sheer robbery in the name of license and emergency services.

Julie W.

I would not recommend this company to repair any plumbing or pipes they are very untrustworthy. There technicians tell you one thing and tell the warranty company another. If your warranty company assigns this company please ask to be assigned to another company. You are wasting you time.

Ginger P.

I called them to help with broken pipes after the Christmas 2022 freeze. Instead of fixing my pipes, Zachary told me I needed to repipe my whole house for $12,600. I called for a second opinion. The second plumber fixed my issues in one hour for $150. Don't use Island Mann. They are a scam. Upselling things that aren't necessary...at Christmas no less. Worst part was he left me without water for 24 hours longer than necessary. They are bad people.

Leanne K.

We had a carbon filter and descaler installed. I use the word installed very loosely. From the time our order was placed until today we have had no less than 6 technicians out redoing, replacing and making excuses for all the issues we were having. This company has a deplorable work ethic. The work they do do is shoddy at best. They are exceptionally overpriced and they make no effort to correct the litany errors that they now blame on the manufacturer. It's an easy way for them to take your thousands of dollars and blame someone else. I WOULD NEVER EVER RECOMMEND THEM.

Nick B.

Incompetent. Today is the fifth Saturday I have waited to replace a broken shower handle. The first four times they didn't know what to do, didn't have the right part, or ordered the wrong part. On this fifth Saturday, they were scheduled to come first thing in the morning to accommodate the inconvenience ("incompetence"). It is almost noon and I don't know when the plumber should arrive. I'm hoping they actually fix the problem this time, but regardless, it has been FIVE wasted Saturdays to fix a shower handle.

Jun W.

Island Mann Plumbing & Drain Cleaning is absolutely horrible and terrifying. This company works for American Home Shield Home Warranty company. I got drainage blockage in my master bedroom sink and American home shield send over this guy named Lester. He came into my house and just spent less than 1 mins looking at the sink (not even touch anything) and immediately said this won't covered by home warranty but if I pay him $185 now he can use the drainage snake resolve in few minutes. I just had this same sink fixed less than 6 months ago by a plumber from American Home shield. The only thing that this guy want is some extra money. Definitely try to avoid this company if you can. They absolutely have NOT intension to resolve the issue if they don't get paid extra.

Dianne W.

Thank you Island Mann for sending Thomas and Brendan to do the Repiping of my home. They worked very hard and did an excellent job. (Especially how hot it was up in the attic). It was nice to have them do the work with no complaining how hot it was or anything else and to clean up after themselves. They work great as a team. Thomas and Brendan are hard working, care about what they do and how they do their job. They have my high praise and they should have yours also, your very lucky to have them.