IRH Plumbing

Dean F.

Beware! Not the plumber you want to use unless you have A LOT of time to spare. Unfortunately my experience was much like the other reviews here. This plumbing company was contracted by my home warranty company after I discovered a hot water slab leak. The plumber came to the house within 48 hours and confirmed the leak. He was to write up the analysis and submit the estimate to the warranty company. After 10 days nothing had been done. During those 10 days I left 10 different voicemails and my hone warranty company left another 5 voicemails without any response, not even a status update. After threatening to call them every half hour the next day until they picked up my call they finally called back. At that point I had already decided to move on to another plumber who immediately picked up the job and started working on it within 24 hours.

stephen w.

Under our home warranty program, IRH Plumbing was assigned to our claim. Simple component failure in our hot water system. Tech visited as promised to diagnose, confirm and submit paperwork to warranty company for replacement of component. It is 10 days after the initial visit, warranty company does NOT have the appropriate paperwork from IRH and we still don't have hot water in half of our home. Also, IRH Tech stated there will be a $250 line modification charge to be paid by us to change the failed component. The component is a direct replacement with exactly the same fittings. I have left 4 VM's with IRH with no response so far.

Rafael O.

AHS warranty sent this company to my home today. Right off the bat, the guy was aggressive and defensive. I explained the situation to clarify the issue calmly and he demanded proof and paperwork from the previous plumber. His notes were incorrect but he didn't want to listen, so I asked him to leave and canceled the appointment. When i left, he forced an invoice on me claiming I had canceled it for no reason.
And I'm glad that I did, after reading the other reviews. This is as much America Home Shield's issue, as it is IRH Plumbing. They both need better quality control...

Elliot V.

terrible. the worst. did not show through ahs appointment on jan 12, then did not show on jan 21. on jan. 26 did not have faucet equipment, although that is why they were called, specifically!! they don't answer their phone. someone named shawn is irresponsible in their office. ahs often uses sub par service companies. shame on them. we have a leak because they didn't shut off water below damaged faucet, we did, but it is still leaking and will trigger our leak defense system. negligent and irresponsible - simply not nice! this is an emergency!!!

Elianna G.

Worst customer service. Don't answer phone and don't respond to service requests. Horrible experience! Don't hire irh plumbing!

Sheryl D.

They didn't bother to show up for a prescheduled appointment. No phone call. Nothing. I left work early, waited through the 4 hour window they gave me (12 to 4pm), and NOTHING!!!! This was unacceptable!!! I see why they have such a low rating.

Ryan T.

Don't use this company. You're going to be sorely disappointed. Unprofessional. Incompetent.

Lynn D.

Do not use this company. Assigned by home warranty company. Charged money, ignored phone calls and texts! Terrible plummer!!

Ray C.

LRH Plumbing is a ripoff con artist, I can post the quote they sent me after they came out and looked at my water heater. They lie and overcharged for a part that cost 89.00 bucks to fix my water heater. I got the part and it was available at Home depot, they tried to charge me 750.00 Bucks, Spoke to Shawn

Ray La Mirada ca

Drew F.

To begin, I didn't go to Yelp to look at the reviews prior to hiring IRH Plumbing. In fact, IRH Plumbing was retained by my home warranty company (AHS) who sent them out for service of my kitchen sink and bathroom sink. I can say that from the phone call to the service call, receiving updates from the plumber to conclusion, my experience with Danny Johnson was near perfect! Danny is a specialist in lead detection and if you need someone, call IRH and ask for Danny. I can't speak for the other plumbers in this thread and I'll be happy to vouch for Danny. This guy is a true professional who has the knowledge and problem solving skills that any true tradesman in the plumbing industry should acquire. I'm in real estate so I carry a similar attribute and skill level when it comes to customer service and compassionate care. Although the repairs were simple in nature, he did detect a leak under the kitchen sink at the ABS joint. Fortunately, he had the right tools and parts to repair and replace the cracked pipe and further test to ensure no further leaks existed. Danny is considerate, cleaned up after the job site and a professional. Again, this review is for Danny Johnson and Sean at IRH Plumbing. Thank you.