Ira Hansen and Sons Plumbing

George K.

Used this service in the past and was good, now, not so much. Set up appt to have shower looked at for constant drip from shower head, believed was a bad Kohler cartridge. Guy came out inspected and confirmed that was the problem, took maybe 15 minutes to diagnose. Then said he was going to Western Nevada Supply to look for cartridge needed, returned an hour later said no part available, asked my wife who the decision maker was, not good! I asked for part number, he didn't have one. Total cost for service $500, $250 pr/hr, twice the price of other plumbers in the area. Bottom line, unprofessional and expensive, shop around.

Joe H.

Called them out to figure out the sewer smell. Tyler came out and said he found the issue under the bathroom sink and fixed it. While he was there found the issue with a leak under the kitchen sink which I will fix, charged me $350 which I don't mind paying if its fixed. Later that day the sewer smell was back, called him to return to fix it and says it has to be the toilet ring and wanted to $250 to come back and fix it. $250 for a $15 dollar ring and 30 minutes to replace....ridiculous. Find a better plumbing company.....in the future I will.

Arlene W.

$250 to unplug a toilet seems exorbitant!!!

On the other hand, Tyler told me that is their hourly rate and the minimum charge.
I should have checked what this company charges before choosing it.

On the other hand, Tyler spent over an hour dealing with a minor problem with a second toilet.
When I told him that I'd be writing a negative review about the price, he continued working on this second toilet, remained professional and pleasant.

If I again need to call a plumber, I'll do some price checking.
I may replace one of the toilets to get a more powerful plush.
Factoring price, I would consider choosing this company again and would ask for Tyler.
I appreciate the ethical and conscientiousness he displayed in dealing with me.

Rey L.

We called for a repair to our water heater and Tyler came out and fixed it promptly. Tyler did a great job and charged a fair price as well. Because of Tyler's efforts I will be using Ira Hansen and Sons for all my plumbing needs! Thanks so much Tyler!!

PW R.

Response to leaking upstairs condo water heater was within hours of calling. Work was estimated accurately and completed within a few hours the next day, which was a Saturday. Access to the work space was horrific, but the job was completed perfectly. This water heater also supplies hot water to the AC heater and is a more complicated install... and it was also done perfectly. I would highly recommend IRA Hanson for plumbing needs!

Judy H.

Looking for plumbing services at a reasonable rate? Ira Hansen and Sons is not the way to go. We contracted them to reconnect a faucet and garbage disposal (supplied by customer) plus an angle stop supply valve to a new kitchen sink. Price came to $700, which averaged out to over $200 per hr, an hour of which was spent getting parts subsequently priced at $100 (could have got them at Home Depot for under $50).

Workmanship was ok, but after post checking with some other plumbers, it became clear Ira Hansen and Sons were on the high side price wise. Bottom line, if cost is a consideration, suggest checking around before using their services.

Linda V.

We had another great experience with Ira Hansen and Sons Plumbing. They replaced our water heater in August of 2021. We recently noticed a delay in getting hot water. It took longer than normal. We called Ira Hansen one day ago and they promptly scheduled an appointment for this morning between 11:00 & 12:00. We were pleasantly surprised when their plumber, Shae Vetter, called to let us know he had a cancellation and could come earlier. When he arrived he quickly inspected our system, determined the issue and immediately repaired it. We were impressed with his knowledge of plumbing. He was also very articulate and pleasant. He represented Ira and Hansen Plumbing very well. If you have a plumbing issue, call Ira and Hansen Plumbing. You will be very pleased with their service!

Diana W.

I have used Ira Hansen Plumbing a number of times, they installed all the plumbing at my business and also recently helped me out with getting an old swamp cooler working again..
Biondo did an amazing job- fast, efficient, courteous!
Thank you so much!
Ira Hansen Plumbing is 100% reliable and honest, always show up on time and they seem to be able to start work right away without a long wait, an absolute rarity these days.
My one and only plumbing company in Reno!
Thanks again.

Raylene C.

A huge Thank You and 5 stars to you !! After having to deal with an shower issue for a year the management finally found a competent plumber who didn't want or need to "" tear open the wall"" and knew exactly what the problem was within minutes !! Michael was very professional and got the problem taken care of within a half hour !!! Thank You again , so nice to have a great shower again !! :) You will always be a recommendation to anyone i know who needs plumbing help

April W.

The office and the plumbers were both professional. They were up front, fair, and went the extra mile. I would definitely call them again. Sean and his helper were polite, personable, and got the job done quickly yet thoroughly.