Intrepidus Piping & Heating Services

Camille C.

incompetent/ charged for parts that were not needed and did not fix the problem
arrived late

Bruno N.

Chris was quick to answer my call for help due to a first-floor leak into the basement. He quickly diagnosed the problem, explained and documented what was wrong, and set out to correct someone else's earlier plumbing work thoroughly. The work was more involved than expected, and Chris handled it in a personable and professional manner.

T B.

Extremely overpriced. Will quote you one price and charge another in the end. Spent in the thousands just to have to have someone else come and finish the job in the end.

John C.

Excellent customer service. Chris was very professional and insightful. He saved us from a freezing night.

Olivia T.

Chris was incredibly helpful and efficient! He responded quickly to a plumbing emergency at midnight and was here in less than an hour. I highly recommend Intrepidus and would use them again!

Jesse G.

Great service from Chris and quick response time for an urgent plumbing issue, highly recommend!

Jeremy B.

Chris was a pleasure to work with and has done multiple projects in my house! Every one comes out perfect! Totally recommend

Joey P.

Intrepidus has definitely earned my top recommendation when it comes to handling plumbing issues. Kaitlyn and Christopher went above and beyond in providing swift and attentive service, putting all my concerns to rest. I had severely corroded sink pipes due to a previous botched job. Christopher skillfully tackled the problem all at a very reasonable price.

Christopher's also arrived insanely fast, less than an hour after I put in a help request (and even on a holiday weekend). Greatly appreciated, and thanks again!

joanna v.

Almost all my reviews I've written on Yelp have been 5 stars because I am never compelled enough to write a bad review... until now. I would choose 0 stars if u could but the lowest is 1 star.

I used the Yelp function to get quotes to run waterlines to my ovens and fridge. I had about 10 companies show up throughout the day to give estimates. Chris was the last one for the day and we went through all the work I needed for an estimate. He assumed that he was there to do work immediately and I told him no, I wanted an estimate for everything I needed finished (including waterline to backyard, sump pump, among other things). He said it costs $225 for the time he spent looking at the work to write an estimate. I told him that any fees should be disclosed to customers up front and he said ""well you didn't ask."" He admitted that his office made a mistake by not telling me and refused to leave until I paid him for the time and gas he spent (he hasn't even given me an estimate for the full work yet). He asked me whether I go into a store and assume a bag of chips is free. I said no, because the price is published for me to see. He kept saying that it's my responsibility to ask about any fees and that nothing in America is free. My view is that prices should be transparent and told to customers in order for an agreement to be made. I've been renovating my home for 1.5 years and have gotten many estimates for free. Any company that charges a fee for an estimate has informed me of it before they came out. Except for Chris. It is not my fault that his office made a mistake and didn't inform me of a fee beforehand. He became increasingly loud and refused to leave unless I paid him so we both called the police. The police said he shouldn't assume that I knew about his fees and that he should've been upfront but at the same time I also shouldn't assume there was no fee and should've asked. We wasted about an hour arguing about the fee.. I don't understand Chris's rationale for fighting for $225 because a bad yelp review will only cause his business harm. I ended up giving him $125, which is more than halfway on my part. As a business owner, Chris should reevaluate the way he addresses disputes. Not only will I never hire him but nWas it worth this bad yelp review for the $125?

Eileen F.

My plunger handle broke hours before my guests were to arrive. I was able to get it fixed within hours. The repair person was very professional. The price was better than all the other plumbing places that bid on my order.