Integrity Repipe

I D.

Integrity Repiping
When I wanted to repipe our house, Integrity Repiping ratings and reviews stood up above many companies and I gave them a call and got an appointment within a reasonable time. When the team came to our house, they evaluated the plumbing and provided me a detailed explanation of what was needed to repipe the house. Then, they gave me an estimate upfront. When the team came to start the work, they were very professional: they covered their path from the main entrance to each room, and then they covered everything in the house. After they finished the work, they cleaned up all the debris. Then when the dry wall team came, they did the same thing. After completing the work, you could not tell where they cut the wall for the new pipes. In addition, the customer service was great. They responded and returned my calls very fast. Over all I am very satisfied with Integrity Repipe and their price to mention was competitive. I highly recommend using Integrity Repipe for your repiping needs.

Dana P.

WHERE'S THE INTEGRITY?!
We had our house repiped at the end of October 2017 and I thought it was great until we discover we had a leak going on for 2 months behind our fridge. 2 MONTHS WORTH OF LEAKING!
We would find random wet spots on our hardwood floor around our fridge. So, I thought it was our daughter dropping ice from the dispenser and letting it melt on the floor. About a week before Christmas, my husband noticed our hardwood floor was starting to warp around our fresh Christmas tree and knew it wasn't from the water we were using to feed our tree. Since the closet water source was our fridge, he decides to pull it out. LO AND BEHOLD! Our WALL WAS MELTING around the water line supplying our fridge! There was MOLD GROWING!
Long story short: we called to get the damage fixed because that leaky valve was not our fault. Carlos came out and confirmed it was the ""new"" valve put in. He cut our walls open and dehumidified the area for 3 days! ABOUT A MONTH AFTER, WERE STILL WAITING FOR THEM TO REPAIR THEIR CAUSED DAMAGES!
GOOD LUCK TRYING TO GET A HOLD OF SOMEONE. Carlos, Heather and Brian will point fingers and say the other should of called.
LOOK ELSEWHERE FOR REPIPING..it's a headache dealing with this company after they get your money.

Maria B.

We had our Spring Valley home Re-piped a few months ago. I wanted to wait and write a review to make sure that this was a job well done. It certainly was a job well done. These guys did a great job replacing the old Polybutylene piping that was continually bursting. The pricing was cheaper than copper piping and I think a better fix in the long run. Customer Service was great and Joe was a gem.
My only disappointment was the bathroom fixtures. I was charged over $500.00 for a $128.00 Delta fixture. We were promised high end Moen fixtures we got some cheap delta. There was a scratch on one which was probably caused on our end but I went to replace the tip and found it was a cheap $128.00 Delta faucet system model #T17430. I purchased two of these from Integrity.

Robert S.

After finally admitting the existence of a second slab leak in my Rancho Penasquitos home preceded by a couple of higher than normal water & gas bills, I really had no option other than to repipe my house.

Contract Process: Integrity Repipe Inc (specifically Carlos) was the only company that came in with a contract proposal that was actually geared to repiping. They are also the only company that seemed to have the knowledge/experience to make me feel comfortable that they could develop and execute a plan. They have in-house dry wallers to complete the project which was also unique. They would leave no pipes exposed, minimize the holes that were needed, and they would complete the job in under three days (two for repiping and one for hole repair). Other companies were going to leave pipes exposed, or had no idea as to how certain connections in my house would be made (resulting in a partial repipe).

Repipe Process: Carlos (same gentleman who did the proposal/estimate) and Cody were two of most professional, pleasant, congenial and respectful workers I have ever allowed in my house. They executed their plan just as they said they would, and took the time to keep me informed along the way. Carlos's (and Cody) over-all knowledge and experience in repiping was obvious and second to none. Dust was kept to a minimum, and the Carlos/Cody team spent a lot of time covering the furniture & walls to protect them. When they left at the end of the first day, they had completed enough of the repipe to leave the water on so my wife and I were never without. My repipe (with PEX) is complete and I could not be happier.

Repair Process: The drywall team arrived the morning after the repipe portion was complete. Coming from a stucco/plaster background, I know a few things about this process and can be more critical than most. However, the father/son team of Able and Fernandez (sorry if I got their names wrong) and one additional worker, were just as professional, congenial, and respectful as the repipe team. Their work ethic was amazing and once again took the extra time needed to protect my furniture/house from collateral damage. They completed the necessary repairs of the stucco, drywall holes needing a smooth finish, and holes needing a textured finish. All I need to do is paint and no one will ever know I even had work done. Drywall can be a messy business, but they left my house in great condition.

Thanks to Integrity Repipe for making this a painless process, and leaving my house in better condition than when they came.

Mike S.

My house was originally piped with some terrible pipe called Quest. I kept experiencing pin hole leaks for years and would temporally fix them with Shark Bits from Home Depot. Trying to fix it myself cost me more money, time and just prolonged the issue. The reason it took me so long to call a re-piper(not a basic plumber) was because I assumed it would cost $10k+ and take weeks to complete. I was some what correct, most estimates from the normal plumber were to re-pipe with copper. To re-pipe with copper would take about a week and cost about $10k. Until I came across Integrity repipe, Joe Ludlow educated me about the advantages of using PEX-a Uponor. Long story short...I ended up using Integrity repipe for about half the price of copper and the install only took two days. My repiper was Carlos. He has to be the best repiper in southern California. Carlos' workmanship is unmatched, he will make sure to do the job fast with very high quality. I'm not to sure how many repipers they have I'm sure they all are good, but I would personally request Carlos to do the job. I highly recommend a Pex repipe with Integrity repipe.

Eric B.

We had this company come in and give us an estimate for a complete repipe of our two story home. Everything was discussed in detail with no hidden agenda by Ken. The price was excellent and the job Carlos and his two man crew did was outstanding. Not only did they finish everything in two days but they were courteous,pleasant, efficient and most of all did an excellent job. Oscar followed up with patching of all the wall wounds and did a great job. I would recommend Integrity Repipe for your next job without hesitation.

Thom D.

Our homeowner's insurance required a re-pipe. I did all the due dligence, including copper, epoxy re-line, and Pex. Spoke to Joe on the phone, and he encouraged me to look closely into Pex, as I was unfamiliar with it. We met with Ken, the salesperson, who was really helpful in providing lots of good info. Having received a copper estimate from another company that was just shy of $10K, I was shocked that Integrity's price was half that. And the lifetime warranty sealed the deal.

We had a bit of a delay starting the job because some of the crew came down with the flu, but once we got going, they were fast and efficient. Carlos and Cube did a terrific re-pipe job. Literally done in one day. The drywall and stucco repairs were also done quickly and the patches are completely invisible. City inspector signed off the job, and now we have one less thing to worry about as homeowners.

I wouldn't hesitate for one minute to recommend Integrity Repipe. They are as good as their name. I'm completely comfortable with my decision to choose Pex over copper, and with my decision to have Integrity Repipe do the work. Highly recommended.

Scott P.

I called Integrity when I'd had it after the 3rd pin-hole leak in my copper torched my whole kitchen for 3 months. I decided to repipe the whole house and they were not only the best price, but Joe knows everything about this industry and will tell you everything that you need to know about your options and which ones he recommends.

My repipe was completed 1.5 yrs ago and Carlos, foreman, was phenomenal and finished the job in a couple days. He was polite and efficient. Oscar came in to patch all the holes and he knocked those out super quickly and matched texture perfectly.

VERY HAPPY AND BEST OF ALL, THESE GUYS OFFER A REAL PROPERTY GUARANTY!!! A standard warranty is worthless for this type of work. Fixing the pipe is not the major expense when a connector fails due to poor installation. No one else offers this to my knowledge and I talked to many providers at the time.

RECENT UPDATE: Called Joe after leak in my ceiling. Turned out to be the toilet wax ring failure (my tile installer doubled up the wax ring). Even though this is not what they do, Carlos fixed that one and the kid's bath that had a bolt that had rusted through the plate (toilet was not secure). Did it fast and did not gouge me for it.

Love these guys and they stand by their work. I don't know what happened to Ronnie and I did not meet Ed, but my experience has been awesome and until my dealings with Integrity, I have not been happy with a single plumber that I've had in my house.

Scott

Lisa L.

My house has PEX pipe as main water pipe and when the connection between the city's copper pipe and my PEX pipe leaks, I had a hard time to find qualified plumbers to fix the problem. A lot of people tried to convince me that PEX pipe is bad and I need to spend thousands to change the PEX to copper. Finding out that Joe l is doing both copper and PEX on the internet, I called him and he spent a lot out time on the phone given me honest opinions on both pipes. It turned out that he was right about PEX pipe is better is than copper pipe and the leak I had in my house was because of the corrosion of the copper pipe.

Kim L. M.

After yet another leak we decided that a repipe was the way to go. I got quotes from a number of companies and Integrity were the most informative. Joe came and went through PEX v Copper in a mannner I could understand. There was no heavy sales pressure. Carlos and Josh arrived and went through what was going to happen and despite a tight attic space there was minimal damage. the next day our walls were patched and are drying as I write. I would recommend Integrity Repipe.