InstaPlumbing

Dayna C.

I had a line run to my refrigerator, Brandon was so nice and very professional. There was a little flaw with the job, just a human slight error. Melissa, the company owner was so professional and kind to me. I was so grateful for all the staff and all the attention to fix the error.
I would recommend this professional company to anyone in need of plumbing needs!
Thank you
Dayna C

Huy H.

We've used this company before and again, they are excellent with their work from the service technicians to the professional staff at the office. Most recently they did a repair of a pipe leak, Will (the technician) was very knowledgeable and fixed the problem quickly. To be honest, I was very surprised to see the low ratings reviews about the company. For us, with the four times we used them, we were very satisfied each time with the work they did and we would use them again in the future.

Mya S.

Customer service associate was very rude. I would not use nor recommend them to anyone.

Mike G.

We used this company and were not treated well by the owner. She badgered us on the day of the work for payment before the plumber was even done with the job. She was rude and unprofessional. I would not use them again.

Sharon P.

Absolutely unorganized, poorly managed company. We didn't even get a plumber to the unit, despite an appointment and offer to pay diagnostic fees during scheduling. The plan was to leave the door unlocked, as this was a vacant apartment. They never showed up.
1- Melissa took down the wrong phone #.
2- she refused to take payment prior to appt.
3- She canceled the plumber when he was 10 minutes away, per the vm she left, because she couldn't get in touch with anyone to receive payment.
4- when I called to reschedule, she texted back that they have nothing for 2 wks and wished me well finding another plumber.

I am a realtor and this was scheduled for a handicapped client/owner who couldn't physically make it to the appointment.

Ernest S.

Very Happy with their service and honesty. The gentleman diagnosed my problem with my water heater and did not take advantage of me with a insane service fee. I'm definitely using them for all my future plumbing needs.

Reither M.

Used this company several times under emergency situations. From the office staff to the technicians they are very professional and responsive. The techs come when they are scheduled and are skilled and knowledgeable. They explain their pricing in advance so there are no surprises. I would highly recommend them.

Victor S.

I have used InstaPlumbing twice now and both times I was extremely satisfied. Both Brian and Kyle did excellent work at a fair price. They cleaned up when they finished and despite the fact that one of the repairs took more time than they thought, the price they quoted was what I paid. Good family owned business.

Joseph S.

Had a leaking copper drainage pipe coming from my bathtub that was leaking through my drop ceiling. I wasn't home when it started by my wife made sure to let me know of it. When I got home it had made quite a mess and crumbled the drop ceiling from wetness. I was able to get waterproof tape and wrap it to make through for a couple days but I wasn't interested in leaving it like that forever so by recommendation I called up InstaPlumbing in Wolcott. They came out the following day and gave us an estimate. One to fix it and the second an optional add-on for future repairs and an inspection of the rest of our system. My wife encouraged the latter for the extra 1
$100 bucks (not crazy about add-one but nobody pulled my leg). They fixed just what I needed fixed. They didn't try to tell me my whole piping system was broken. Honest repair. Prices were what I imagine are ""on par"" with other repair places. I just finally got the drop ceiling back up. Life is good.

R M.

InstaPlumbing is amazing!!!! Top 7 reasons you should work with them: (1) Honest - they fix what is broken, won't take you for a ride. (2) Intelligent - they know plumbing inside and out (3) Well Spoken - Whether you are working with the owner, office staff or plumbers, they talk to you as people. They don't talk down to you (4) Clean - When they are done with a job, you won't even believe they were ever in the house (5) Professional - They explain what they are doing, how the job will be handled and follow up (6) Sensitive to Client Needs (7) Competitively Priced. I would 100000000% recommend InstaPlumbing to anyone that is having plumbing problems or needs plumbing on a new house / remodel.