Insight Mechanical

Jenny E.

Dishonet native American company. Thought a company was suppose to be build their company by trust and loyalty with their customers nothing more thing thiefs. They don't tell you the hourly rate for their plumbers btw it's 85 an hr. Then another random plumber comes for 20 mins don't know his name only walked In to my home for less than 20 mins now charged 6.5 hours for his labor? Doesn't add up don't use them nowonder they are so nice and warming at first but they are nothing but snakes. Don't let them take Advantage of you cause its a small town and don't have much choices.they will be report by me to every were I know of and the BBB.

Betty D.

Wilber came out right away, assessed the problem and got to work. He completed the job and left things looking better than when he arrived. I had a leaking pipe in the crawlspace under my home, he found the crack in the pipe and repaired it by replacing all the rusty galvanized pipe in the vicinity. My sink no longer leaks and he even replaced the fittings under the sink! It not only doesn't leak, it looks great too! I highly recommend Dallago Corp. for plumbing.

Lenore G.

They turned off the gas to service a gas leak. I didn't notice right away, but they didn't relight the gas waterheater and they had removed the top of the stove top which wasn't put back properly. In trying to put the stove cover back on, I noticed the thin metal gas line to the burner was bent and broke. I called the business and the secretary said that the water heater wasn't why they were called out, so, they couldn't guarantee they wouldn't charge me again for checking on why it wasn't lit.

I finally lit it myself, as it has some auto spark lighter (no matches needed).
As for the stove, there's no way in knowing if it was the plumber or myself that bent the metal connector.

Front Row S.

Quoted $180 for a snake job and $300 to replace a vent pipe. Company sent us bills totaling $2093.20 for unauthorized work they performed. $471.16 of this was to run a snake 35 feet, a job which should only take 30 minutes! This company was dishonest from the start and refuses to honor their quoted prices.

Frank S.

I called them twice to schedule an appointment, they never called back to confirm. If you don't want the work, get out of the business, or let your potential customers know you don't want to do the job.

Andrea S.

They didn't show up when the said they would and not even a call to tell me or reschedule. They are Unreliable and I'm very disappointed! I rarely write bad reviews but I really felt people should be aware!

Bunny J.

Finally decided to get my shower fixed so that I don't have to take cold showers anymore. We haven't had hot water in one of our bathroom showers since December.

The fellas at Santillan Plumbing came in and fixed the problem in about 5 minutes. Speedy, professional, friendly!

This is a great company for plumbing in the El Paso/Sunland Park/ Las Cruces area!

Richard T.

Did a great job of replacing a water heater and repairing a faucet leak. Would recommend them and definitely use them again. Great job.

J G.

Don't use these guys. Owner Gary is extremely unprofessional and couldn't give two cents on the workmanship of his company. You will be lucky to get through to anyone at the office or get a returned call. Good luck if they do get work done for you and you need them to get back out. My General contractor used Bentley for plumbing/HVAC for our custom home and the entire process was and still is littered with problems. The owner Gary doesn't seem to have any urgency to make things right. Don't use Mickey Mouse Bentley plumbing!

Bernadette C.

This company did $4800 of repair work May 6-10, 2019 at a house I purchased. I moved in June 29, 2019 and by the July 10 I have a mess in the back yard. They come out to check it out and say they did not go that far down the line. So then they say they will give me an estimate on how much to fix they problem. I never got the quote and they decided to ignore my calls, my realtors calls. Now the work they did do, the dirt is caving in because the lack of packing the dirt and the concrete they redid is already cracking. Then go to do laundry, and it's backing up into the shower - this is their ""work"". They being the ""professionals"", they should have informed the seller that there was a much bigger problem to the pluming. More so, they had pictures showing the problem and why would they think it didn't continue all the way to the city hookup. Totally unprofessional!
DO NOT TRUST THEM TO DO A PROFESSIONAL AND COMPLETE JOB - THEY ARE INCAPABLE!