Innovative Pool Service & Repair

Norma L.

We've had our pool since 2003 and our spa heater stopped working just like that. I searched YELP and found mostly great reviews for this company so I decided to give them a call. I spoke with Lee in the early afternoon and he was able to come out the same day to check on the issue. By the next day Lee came back to fix my spa heater. I am very happy with Innovative Pool Service for being so responsive and quick to diagnose and fix our spa heater. Thank you so much!

Ken P.

Just had Lee repair my pool pump and replace the motor. Found him on yelp and Lee responded within minutes of my request for quote.

Lee was honest and was provided a reasonable price to fix my pump. I wasn't sure if it needed replacing but Lee explained it wasn't necessary and could solve my problem without wasting money. Lee arrived the very next day and fixed everything.

I highly recommend this company.

KEN P

Shannon P.

Beware i would like to give a minus star---Lee came to my house to repair my spa. I advised him that there was a error message and something wrong with my high limit sensor. I not knowing anything about spas trusted Lee. Lee told me I needed a new motor. Lee replaced my motor and told me to let it cycle for 24 hrs. The next day I still had the same issues with my spa. I paid Lee over $400 to have my spa in the same status- non functional. I attempted to call Lee and text him. He never returned my calls till a month later when I advised him I was gonna file a fraud case. Do not use this company unless you like paying for nothing. According to Lee I got my moneys worth by him coming out and parts/labor. Glad Lee is not a doctor, you would go in for heart surgery and he would take your tonsils taken out.

Laura C.

If I could give a 0 star review I would. Lee was hired to be the pool inspector when we were purchasing our home. First, he arrived to the inspection 1/2 an hour late. Second, there were several things he was supposed to fix before closing date. He did some things but did not drain and refill the pool (do to high acid levels) as was hired to do. After 3 weeks of both the buyer's agent and the seller's agent calling and asking him to do these items, he stopped answering phone calls. We had to get another pool service to come out and finish the job he failed to finish. So incredibly unprofessional.

D H.

Excellent Pool Service Company!

We hired Lee back in June of 2016 due to constant inconsistent service we were receiving from another local service provider and we've gone through several. We couldn't be happier with his service, professionalism and expertise. He is able to diagnose problems effectively and get them repaired quickly for a reasonable price. Quite frankly he's the best pool service professional we've ever dealt with in 10 years of owning a pool. Overall, I would highly recommend Lee at Innovative Pool Service as he is honest, consistent, provides thorough follow up and prompt service always.

Murrieta M.

Lee communicates what is going on with your pool and if there are any repairs needed. He keeps the pools, and spas clean as well. He is a friendly and nice vendor. He is local so if you need him extra or something comes up he will work with you.

Steve T.

I am changing my previous positive review. I had Lee come out and do an acid wash on the pool, and clean some of the tiles. He finished the wash. I paid him in full and he has never come back and finish the job. Do not hire!!!

April D.

Absolute worst!!! Do not hire!!! Never consistent, pool equipment constantly breaking, no communication, pool green. Lee has total disregard for other people. Every single week he either didn't show up at all or had some wacky story as to why he wasn't able to clean pool. Terrible Terrible Terrible!!!!

Jerry N Stacey S.

Called them out to service my above ground pool. He said he did them. He said he would text in morning to give us an appointment time. He showed without calling or texting a time but left after about 2 min saying he had to go get a different vacuum for the pool. After a few hours I text asking what was going on because we needed to leave. Couple hours later he responded he was trying to get it and to be patient with him. I text him back saying we were going to leave and gate was open for him. Text again after 6pm and he never responded. Next morning I text telling him thanks for not showing and for not responding to us. He let us and our kids down. This company does not communicate with their customers and when you call or text to find out what's happening he says your just impatient. Bottom line we do not recommend this company and recommend you just keep looking.

Susan H.

Showed up once and said he'd be back with supplies in few days. Took hose to my pool pump to match something. Never showed up. Have texted and called several times for a month. Do not use him. I want my hose back.