Independence Plumbing & Drain Cleaning

Pamela F.

Came out did not have mask during these trying times. minimum rate was $225. was here less than 30 minutes.

Turkessa F.

Independence Plumbing did an excellent job repairing my kitchen sink. The company provided timing service and the price quoted was very reasonable. The service tech was professional and knowledgeable of the repair that needed to be done. I am truly satisfied with the work done by Independence Plumbing and I highly recommend this company.

Melissa S.

I called these guys for a situation I had no idea how bad it was going to be. They came out the same day, got me on schedule for an emergency lack of water issue. Called me throughout the day to keep me informed on the estimated time of arrival. They showed up exactly when they said they would and fixed my simple issue in no time!!! Life savers!! I will always call independence Plumbing & Septic for all future needs. Great customers service!!!!!

Chanda S.

Great customer service!!! Very friendly and made sure that I understood everything that was needed to have my service repaired.

Samantha W.

This company was one of several I considered for a job. I ended up using a plumber I worked with prior, who was in my neighborhood, and able to schedule me on the day i called. However, I appreciated how quickly Independance reached out to me. I found them on Home Advisor where they have 4.4/5 star (150 reviews). I posted the request on a late evening, non-emergency, abd they called the next morning. Also, they were prepared to come to my home despite me being over 25 miles away. That sits well with me, and I'm keeping them in mind for the future.

Big A.

Called them yesterday about a tenant complaining his water bill is high. They visited my property in less than 24 hours. Problem resolved and my tenant is happy, just in time because rent is due in 6 days. Phillip even showed up early and woke my tenant. I'm in a different state and thankful when you can find a good contractor to take care of your property. Will be calling these guys again. 7/19/2017 saved again by independence. Quick response and best deal in town. They installed a new water heater into my rental in Jonesboro. Happy tenants equal rent being paid. Thanks Mike for doing a bang up job and getting the water heater pipes up to code. Thanks Phillip for seeing me as a valued customer and working a deal that I couldn't refuse. Until next time guys keep laying the pipe... outstanding!

Ken R.

I have used this company various times to do repair work for me. They always give an appointed time so that within a timeframe I can expect the plumber without me wondering whether or not they show up. Most always they come within the window of time appointed, if they get tied up on another job they let you know so you don't have to sit wondering if they will actually show. Whenever they arrive they tell you what the cost will be so that you are not surprised with a cost at the completion of the job. I have always been satisfied with their job performance and their quality of work. They make pictures and send to their office of their completed job for inspection. I would not hesitate to use them in them in the future if necessary.

Jorda J.

I will never use this company again nor would I recommend them to anyone. I paid one plumber to fix what they called a block in my lines from the house to the septic tank. 2 weeks later the same problem happened again and they came back out wanted to charge me $300 just for putting a camera in my lines to tell me the water was too dark for him to see anything. He said I was paying for their expertise and 25 years of knowledge which clearly I thought I paid for 2 weeks prior. Now I am almost out $1000 and 2 visits by 2 different plumbers and my problem still isn't resolved.

Carol C.

Independence Plumbing & Septic responded to my call for an emergency gas line repair. The repairman was quick to arrive & was very prompt and thorough in his work. The work passed inspection by the county the next day. Very pleased & highly recommend this company.

J H.

Called on Friday and set up an appointment for Monday. The guys kept me up to date Monday on the arrival time due to another job taking longer than expected. Very happy with the communication and the job was completed quickly as they are professionals. Once they were at my house they reviewed the issue with me and even gave me a break on the price due to being delayed. Great customer service that you can't get too often IMO. Six months later was back to square one. Called an independent plumber and he replaced the toilet and said this was always the issue. Sad that these guys missed the mark. Nice guys just not effective at identifying the real issue and time is money once they are inside your home.