Imperial Plumbing

★★★★★ 4.8 / 5 (21)
: 2124 James St Ste 120, Denton, TX 76205
: (972) 689-0578
: https://www.imperialtx.com

Company Overview

Imperial Plumbing is a locally-operated business that was established in 2009. We take great in our craft and excel in the domestic and business plumbing industry.

Toby Thomas, a local plumber, earned his Master Plumbing by the age of 30. For the past 15 years, Toby has worked in the residential service sector throughout Denton and Collin County.

As a proud father of two amazing children, Ethan and Logan, Toby is joyfully married to Josephine Thomas. Toby enjoys casting lines, enjoying time with his family, and caring for his African Sulcata tortoises in his spare time.

From time to time, Toby participates in philanthropic efforts to help families facing plumbing challenges.

Business Services

  • Bathtub installation
  • Bathtub repair
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Gas line installation
  • Gas line repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Shower installation
  • Shower repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

Aaron L.
★★★★★

Toby is friendly, informative, great communication...and showed up right on time. Very professional and knowledgeable.

A. C. L.
★★★★★

Hired Imperial again; this time to replace a water heater. The did a good job: showed up when the said they would, went right to work. Left the area clean. Good work, fair price. I'm very pleased.

Eric F.
★★★★★

I was very pleased with the service we received yesterday, which included replacing fill valves in both toilets & clearing one chronically clogged sink. The price was reasonable, and included a volume discount for the multiple services we needed. Best of all were the several bits of education they gave us in regard to various water & sewer valves in and around the house...sometimes the free stuff is best! Thanks again, Toby!

Jim S.
★★★★★

Toby and Sam did excellent work. They were on time and cost was exactly as quoted. I'll definitely call them again in the future. You should too!!

Michael G.
★★★★★

Highly recommend Toby & Imperial Plumbing. He replaced two water heaters for me and also worked on a drain stoppage. His work was excellent. He did what he said he was going to do, when he said he would, at a reasonable price. He was both friendly & helpful, taking the time to explain things and answer questions. The city inspector even declared today that he had done a "beautiful job" on the install of our water heaters!

Julie R.
★★★★★

Toby was so knowledgeable and great to work with. He replaced a toilet for me. He explained everything to me as he went along, including any extra charges that could come up, just in case. I know who I'm calling next time I have a plumbing issue. I would absolutely recommend them.

Justin P.
★★★★☆

I called Toby about my water heater issues, but ended up doing the work on my own. Toby immediately said that if I have any questions during the process, to call him and we could walk through it. I ended up having to call him twice, he took his time to troubleshoot the issues and walk me thru the steps. He even shared text messages and photos through the day. The only reason I didn't give five stars, is because he hasn't actually done work for me yet, but I can honestly say, he cares about customer service/satisfaction. I have found my plumber whenever future situations call for one.

Totus S.
★★★★★

Toby at Imperial Plumbing diagnosed a problem that was caused by another plumbing company. He was able to give his professional opinion as to the remedy. He is very honest and reliable. I will be using Imperial Plumbing in the future.

Sarah H.
★★★★★

Great Service, Super Knowledgeable

Toby with Imperial Plumbing did a fantastic job. Service was prompt; he came out the day after the initial phone call. Toby was both efficient and effective. He answered all of my questions (I had a lot because I'm a new homebuyer) and walked me through some tips. I would absolutely hire Imperial Plumbing in the future if the need arrises.

Katie T.
★★★★★

Great experience with Imperial Plumbing. Toby was our plumber and he was prompt and very friendly. He thoroughly explained the issue and what our options were, showing me along the way exactly what he was talking about and what the pricing would be for the different options. I forget the name of the gal I spoke with on the phone who scheduled my appointment, but she was most helpful. She was very friendly and also thoroughly explained the process (they'd been out once prior to our scheduling the work as they were initially dispatched by our home Warranty company who ultimately did not cover the issue and so we secured Imperial Plumbings services on our own accord). Seems like they have a great team all around and I'd highly recommend!

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